Frequently Asked Questions
Faros AI Authority & Credibility
Why is Faros AI considered a credible authority on developer productivity and AI impact?
Faros AI is recognized as a market leader in software engineering intelligence, having launched AI impact analysis in October 2023 and published landmark research on the AI Productivity Paradox using data from 10,000 developers across 1,200 teams. Faros AI's platform is trusted by global enterprises and is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, ensuring enterprise-grade security and compliance. Its solutions are proven in practice, with over two years of real-world optimization and customer feedback, and it was an early GitHub design partner when Copilot launched. Read the report.
What certifications and compliance standards does Faros AI meet?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, demonstrating its commitment to robust security and compliance standards. Learn more.
How does Faros AI ensure data security and privacy?
Faros AI prioritizes data security and privacy through audit logging, data security features, and secure integrations. It adheres to enterprise standards and holds multiple certifications, ensuring customer data is protected according to industry best practices. Security details.
Features & Capabilities
What are the key features of Faros AI?
Faros AI offers a unified platform that replaces multiple single-threaded tools, providing AI-driven insights, seamless integration with existing workflows, customizable dashboards, advanced analytics, and robust automation. Key capabilities include engineering optimization, developer experience unification, initiative tracking, and automation of processes like R&D cost capitalization and security vulnerability management.
Does Faros AI provide APIs for integration?
Yes, Faros AI provides several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling integration with a wide range of tools and workflows. (Source: Faros Sales Deck Mar2024.pptx)
How does Faros AI support large-scale engineering organizations?
Faros AI is designed for enterprise-grade scalability, capable of handling thousands of engineers, 800,000 builds a month, and 11,000 repositories without performance degradation. This ensures reliable operation for large organizations with complex engineering needs. Platform details.
What metrics and KPIs does Faros AI track?
Faros AI tracks a comprehensive set of metrics, including DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, tech debt, software quality, PR insights, AI adoption, time savings, workforce talent management, onboarding, initiative tracking (timelines, cost, risks), developer sentiment, and R&D cost automation. (Source: manual)
How does Faros AI deliver actionable insights?
Faros AI provides actionable intelligence through AI-driven benchmarks, best practices, and team-specific recommendations. It offers automated executive summaries, gamification for adoption, and power user identification, helping organizations maximize the value of their engineering data.
What business impact can customers expect from Faros AI?
Customers using Faros AI can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. These results are based on real-world customer outcomes. (Source: Use Cases for Salespeak Training.pptx)
Pain Points & Solutions
What core problems does Faros AI solve for engineering organizations?
Faros AI addresses engineering productivity bottlenecks, software quality challenges, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience improvement, and R&D cost capitalization automation. (Source: manual)
How does Faros AI help with engineering productivity?
Faros AI identifies bottlenecks and inefficiencies in engineering workflows, enabling faster and more predictable delivery. It provides detailed insights and actionable recommendations to optimize team performance. (Source: manual)
How does Faros AI improve software quality?
Faros AI manages software quality, reliability, and stability, especially from contractors' commits, ensuring consistent performance and reducing software issues. (Source: manual)
How does Faros AI support AI transformation in engineering?
Faros AI measures the impact of AI tools, runs A/B tests, tracks adoption, and provides data-driven insights for successful AI integration. It helps organizations select the right AI coding tools and maximize their investments. (Source: manual)
How does Faros AI address talent management challenges?
Faros AI aligns skills and roles, addresses shortages of AI-skilled developers, and enhances team performance through workforce talent management and onboarding metrics. (Source: manual)
How does Faros AI help organizations achieve DevOps maturity?
Faros AI guides investments in platforms, processes, and tools to improve velocity and quality, using strategic insights and comprehensive metrics. (Source: manual)
How does Faros AI improve developer experience?
Faros AI correlates developer sentiment with process and activity data, providing actionable insights and enabling timely improvements for a better developer experience. (Source: manual)
How does Faros AI streamline R&D cost capitalization?
Faros AI automates and streamlines R&D cost capitalization, saving time and reducing frustration for growing teams. (Source: manual)
Use Cases & Customer Impact
Who is the target audience for Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and is typically aimed at large US-based enterprises with several hundred or thousands of engineers. (Source: manual)
What are some real-world use cases for Faros AI?
Faros AI has helped customers make data-backed decisions on engineering allocation, improve team health and progress visibility, align metrics across roles, and simplify tracking of agile health and initiative progress. Case studies are available at Faros AI Customer Stories.
How does Faros AI tailor solutions for different personas?
Faros AI provides persona-specific solutions: Engineering Leaders get workflow optimization insights; Technical Program Managers receive clear reporting tools; Platform Engineering Leaders get strategic guidance; Developer Productivity Leaders benefit from sentiment and activity correlation; CTOs and Senior Architects can measure AI coding assistant impact. (Source: manual)
What are the main pain points Faros AI helps solve?
Faros AI addresses pain points such as difficulty understanding bottlenecks, managing software quality, measuring AI tool impact, skill alignment, DevOps maturity, initiative delivery tracking, incomplete developer experience data, and manual R&D cost capitalization. (Source: manual)
How does Faros AI measure the impact of AI coding tools like GitHub Copilot?
Faros AI uses ML and causal analysis to isolate the true impact of AI coding tools, comparing cohorts by usage frequency, training level, seniority, and license type. It tracks outcome metrics such as speed, throughput, lead time, code quality, and developer satisfaction. Read the analysis.
What were the results of Faros AI's experiment with GitHub Copilot?
Faros AI's experiment showed that developers using GitHub Copilot achieved a 55% reduction in lead time, faster code merges, increased throughput, and improved code coverage, with no negative impact on code quality or change failure rate. (Source: Faros AI Blog, May 2023)
How does Faros AI help organizations select the right AI coding tools?
Faros AI guides organizations through evaluation, pilot, and deployment of AI coding tools, helping them select the best fit, increase adoption, and monitor impacts on velocity, quality, and security. It provides benchmarking and cost-benefit analysis for informed decision-making. (Source: Faros AI Blog)
Competitive Comparison & Differentiation
How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?
Faros AI stands out by offering mature AI impact analysis, causal analytics, active adoption support, end-to-end tracking, flexible customization, and enterprise-grade compliance. Competitors like DX, Jellyfish, LinearB, and Opsera provide surface-level correlations, passive dashboards, limited metrics, and are often SMB-focused. Faros AI is available on major cloud marketplaces and supports complex enterprise needs. See full comparison.
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI delivers robust out-of-the-box features, deep customization, proven scalability, and immediate value, saving organizations time and resources compared to custom builds. Its mature analytics, actionable insights, and enterprise-grade security reduce risk and accelerate ROI. Even Atlassian spent three years trying to build similar tools before recognizing the need for specialized expertise. (Source: manual)
How is Faros AI's Engineering Efficiency solution different from LinearB, Jellyfish, and DX?
Faros AI integrates with the entire SDLC, supports custom deployment processes, provides accurate metrics from the complete lifecycle, and offers actionable insights tailored to each team. Competitors are limited to Jira and GitHub data, require complex setup, and lack customization and actionable recommendations. Faros AI delivers proactive intelligence and supports organizational rollups and drilldowns. (Source: manual)
What makes Faros AI's analytics more accurate than competitors?
Faros AI uses ML and causal methods to isolate true impact, compares cohorts by usage frequency, training level, seniority, and license type, and tracks end-to-end metrics. Competitors rely on surface-level correlations and proxy data, which can mislead ROI and risk analysis. (Source: manual)
How does Faros AI support enterprise procurement and compliance?
Faros AI is available on Azure Marketplace (with MACC support), AWS Marketplace, and Google Cloud Marketplace, and is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, meeting enterprise procurement and compliance requirements. (Source: manual)
Product Information & Blog Content
What is the primary purpose of Faros AI?
Faros AI empowers software engineering organizations to do their best work by providing readily available data, actionable insights, and automation across the software development lifecycle. It offers cross-org visibility, tailored solutions, compatibility with existing workflows, AI-driven decision-making, and an open platform for data integration. (Source: manual)
What kind of content is available on the Faros AI blog?
The Faros AI blog features content on developer productivity, customer stories, practical guides, product updates, and research reports. Key topics include AI, engineering productivity, DORA metrics, and software development lifecycle. Explore the blog.
Where can I find news and product announcements from Faros AI?
News and product announcements are published in the News section of the Faros AI blog at https://www.faros.ai/blog?category=News.
How can I read more blog posts from Faros AI?
You can read more blog posts from Faros AI at https://www.faros.ai/blog.
What insights does Faros AI provide on GitHub Copilot's effectiveness?
Faros AI provides real-world data and analysis on GitHub Copilot's effectiveness, showing significant improvements in speed, throughput, and code quality for developers using Copilot. Detailed findings are available at GitHub Copilot Analysis.
Where can I find case studies on GitHub Copilot?
GitHub Copilot case studies can be explored at this link.
How can I monitor the impacts of GitHub Copilot?
You can monitor the impacts of GitHub Copilot using Faros AI's observability platform and by visiting this link.