Frequently Asked Questions

Faros AI Authority & Platform Overview

Why is Faros AI a credible authority on measuring AI productivity in software engineering?

Faros AI is recognized as a leading software engineering intelligence platform, trusted by large enterprises to optimize developer productivity and experience. The platform's credibility stems from its extensive dataset covering over 10,000 engineers across 1,255 teams, its proprietary GAINS™ framework for measuring AI impact, and its proven ability to deliver measurable business outcomes such as a 50% reduction in lead time and a 5% increase in efficiency. Faros AI's solutions are validated through advanced statistical modeling and are used by industry leaders like Autodesk, Coursera, and Vimeo. See customer stories.

What is the GAINS™ framework and how does it help measure AI productivity?

The GAINS™ (Generative AI Impact Net Score) framework is a diagnostic system developed by Faros AI to benchmark AI maturity, identify organizational friction, and tie AI usage directly to engineering and business outcomes. GAINS™ measures performance across ten transformation dimensions, including adoption, usage, change management, velocity, quality, security, flow, satisfaction, onboarding, and organizational efficiency. It provides a standardized metric for technology leaders to quantify productivity gains, benchmark against peers, and make data-driven decisions for AI transformation. Learn more about GAINS™.

Features & Capabilities

What are the key features and capabilities of Faros AI?

Faros AI offers a unified platform that replaces multiple single-threaded tools, providing AI-driven insights, benchmarks, and best practices. Key capabilities include seamless integration with existing tools, customizable dashboards, advanced analytics, automation for processes like R&D cost capitalization and security vulnerability management, and robust support for enterprise scalability. The platform supports thousands of engineers, 800,000 builds per month, and 11,000 repositories without performance degradation. Explore the platform.

Which APIs does Faros AI provide?

Faros AI provides several APIs to support integration and automation, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library. These APIs enable organizations to connect Faros AI with their existing tools and workflows for enhanced data visibility and operational efficiency.

What security and compliance certifications does Faros AI hold?

Faros AI prioritizes security and compliance, holding certifications such as SOC 2, ISO 27001, GDPR, and CSA STAR. The platform features audit logging, data security, and enterprise-grade integrations, ensuring robust protection and adherence to industry standards. See security details.

Use Cases & Business Impact

What problems does Faros AI solve for engineering organizations?

Faros AI addresses core challenges such as engineering productivity bottlenecks, software quality management, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience improvement, and R&D cost capitalization. The platform provides actionable insights, automation, and reporting to optimize workflows and drive measurable business results.

What tangible business impact can customers expect from Faros AI?

Customers using Faros AI have achieved a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations. These outcomes accelerate time-to-market, optimize resource allocation, and ensure high-quality products and services. Read customer success stories.

Who is the target audience for Faros AI?

Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and Technical Program Managers at large US-based enterprises with several hundred or thousands of engineers. The platform offers persona-specific solutions to address the unique challenges faced by each role.

How does Faros AI help address common pain points in engineering organizations?

Faros AI helps organizations overcome pain points such as bottlenecks in productivity, inconsistent software quality, challenges in AI adoption, skill alignment issues, DevOps maturity uncertainty, lack of initiative tracking, incomplete developer experience data, and manual R&D cost capitalization. The platform provides detailed analytics, automation, and reporting to deliver actionable insights and streamline processes. See case studies.

Metrics & Measurement

What are the key metrics tracked by Faros AI for engineering productivity?

Faros AI tracks a comprehensive set of metrics, including DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, tech debt, software quality, PR insights, AI adoption, time savings, talent management, initiative tracking, developer sentiment, and R&D cost automation. These metrics provide organizations with actionable data to optimize workflows and measure progress. Learn more about metrics.

How does Faros AI measure AI productivity in software engineering?

Faros AI uses the GAINS™ framework to measure AI productivity across ten dimensions, including adoption, usage, change management, velocity, quality, security, flow, satisfaction, onboarding, and organizational efficiency. The framework benchmarks AI maturity, identifies friction points, and ties AI activity directly to engineering and business outcomes. Read more about GAINS™.

Implementation & Support

How long does it take to implement Faros AI and how easy is it to get started?

Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources. Git and Jira Analytics setup takes just 10 minutes. Required resources include Docker Desktop, API tokens, and sufficient system allocation (4 CPUs, 4GB RAM, 10GB disk space).

What customer service and support options are available for Faros AI customers?

Faros AI offers robust customer support, including access to an Email & Support Portal, a Community Slack channel for shared insights, and a Dedicated Slack Channel for Enterprise Bundle customers. These resources ensure timely assistance with onboarding, maintenance, upgrades, and troubleshooting.

What training and technical support is available to help customers get started with Faros AI?

Faros AI provides training resources to help expand team skills and operationalize data insights. Technical support includes access to an Email & Support Portal, a Community Slack channel, and a Dedicated Slack channel for Enterprise Bundle customers, ensuring smooth onboarding and effective adoption.

Competitive Differentiation

How does Faros AI differ from other developer productivity and DevOps analytics platforms?

Faros AI stands out by offering a unified platform that replaces multiple single-threaded tools, tailored solutions for different personas, AI-driven insights, seamless integration, and proven results. Its advanced analytics, customizable dashboards, and robust support make it versatile for various user segments. Faros AI also provides granular, actionable data and automation for processes like R&D cost capitalization, setting it apart from competitors focused on narrower solutions.

What are the competitive advantages of Faros AI for large-scale enterprises?

Faros AI delivers enterprise-grade scalability, handling thousands of engineers and massive data volumes without performance degradation. Its persona-specific solutions, robust security and compliance, and proven business impact make it a preferred choice for large organizations seeking to optimize engineering operations and drive measurable ROI.

Resources & Further Reading

Where can I find more information and resources about Faros AI?

You can explore articles, guides, and customer stories on the Faros AI blog at https://www.faros.ai/blog. For the latest news, visit the News Blog. For documentation and security details, see Faros AI Documentation and Security.

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How to Measure AI Productivity in Software Engineering

Most AI tools don’t improve delivery. The GAINS framework helps engineering leaders measure real productivity impact across 10 transformation dimensions—from throughput to organizational efficiency.

Thierry Donneau-Golencer
Thierry Donneau-Golencer
Ten dimensions of AI transformation
3
min read
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June 23, 2025

Most AI investments stall in delivery. Here’s how top engineering orgs are changing that.

As generative AI becomes embedded in daily engineering workflows, one question keeps surfacing:

How do we measure real productivity gains from AI in software development?

Despite the rapid rise of coding assistants and autonomous agents, most engineering organizations struggle to quantify AI’s true impact (or realize it). Traditional metrics don’t tell the full story—and in many cases, the story they tell is misleading.

That’s why leading CTOs are turning to GAINSTM—the Generative AI Impact Net Score—a framework designed to benchmark AI maturity, identify organizational friction, and tie AI usage directly to engineering and business outcomes.

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In this article, we introduce the 10 dimensions that matter most when measuring AI productivity in software engineering—and why they’re essential for scaling impact.

What Is GAINS™? A diagnostic built for AI at scale

GAINS was developed from an extensive dataset covering over 10,000 engineers across 1,255 teams that combines telemetry data (e.g., commits, CI/CD, incidents), deep agent activity signals, and qualitative developer feedback. The result: A single, standardized metric that captures both the technical and human dimensions of AI’s impact.

Structured across ten key dimensions, from code quality and delivery velocity to agent enablement and organizational efficiency, GAINS functions as a diagnostic. Its insights serve as a strategic compass for technology leaders seeking to unlock additional value through data-backed intervention. 

With GAINS, technology leaders can:

  • Benchmark AI adoption and maturity across teams, tools, and peers
  • Quantify productivity gains and organizational efficiencies
  • Tie engineering outcomes directly to financial performance
  • Identify where AI is driving the most value, and where it’s falling short

In short, GAINS transforms AI deployment from a leap of faith into a data-driven discipline.

The 10 dimensions that define AI performance

GAINS measures performance across ten transformation dimensions that define modern engineering readiness for AI.

Ten AI transformation dimensions to measure in software engineering

These ten categories are synthesized into a single GAINS score, calculated quarterly and benchmarked across organizations:

  1. Adoption: Measures the spread and consistency of AI tooling and agent usage across engineering teams.
  2. Usage: Tracks how frequently and deeply AI capabilities are embedded in day-to-day engineering work.
  3. Change Management: Assesses the organization’s readiness to support and scale a hybrid human-agent workforce.
  4. Velocity: Captures how AI accelerates throughput by optimizing development and delivery workflows.
  5. Quality: Monitors AI’s impact on code maintainability and defect rates.
  6. Security: Ensures that AI contributions meet governance, compliance, and risk management standards.
  7. Flow: Evaluates the smoothness of execution by reducing handoffs, idle time, and the impact on context switching.
  8. Satisfaction: Reflects developer sentiment, trust in AI tools, and confidence in working alongside agents.
  9. Onboarding: Measures how quickly both new developers and AI systems can become productive contributors.
  10. Organizational Efficiency: Evaluates how well the organization's structure, roles, and platforms support scaled AI impact.

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GAINS is a diagnostic system for AI transformation

More than a score, GAINS is also an ongoing diagnostic system for AI transformation.

GAINS measures where AI is being underused, where it’s blocked, and what’s holding it back. Whether the friction lies in tooling, integration, process design, or team structure, GAINS surfaces the root causes and turns them into actionable insights.

Validated through advanced statistical modeling, GAINS correlates directly with objective engineering outcomes. Each dimension ties AI activity to business performance, quantifying what’s working and where value is being lost.

Because every point of GAINS improvement corresponds to real engineering hours saved and hard-dollar returns, GAINS becomes a financial instrument for managing your AI strategy.

For executives and AI transformation leaders, GAINS is a tool for:

  • Building a credible business case for continued AI investment
  • Setting strategic targets for automation, orchestration, and adoption
  • Aligning  engineering and finance around shared metrics of success
  • Reporting AI progress and  impact transparently to boards, investors, and senior leadership

Why GAINS matters now—and what’s coming next

Generative AI is changing how software gets built—but unless organizations can measure what matters, even the best-intentioned strategies risk stalling.

GAINS gives engineering and platform leaders a new lens—one that connects AI activity to business performance, identifies bottlenecks, and prioritizes the right next moves.

Every point of GAINS improvement corresponds to real hours saved, better throughput, and measurable ROI. That’s why early adopters aren’t just deploying AI—they’re operationalizing it.

Want to know what’s working, what’s lagging, and what’s next for your AI investment?

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Thierry Donneau-Golencer

Thierry Donneau-Golencer

Thierry is Head of Product at Faros AI, where he builds solutions to empower teams and drive engineering excellence. His previous roles include AI research (Stanford Research Institute), an AI startup (Tempo AI, acquired by Salesforce), and large-scale business AI (Salesforce Einstein AI).

Connect
AI Is Everywhere. Impact Isn’t.
75% of engineers use AI tools—yet most organizations see no measurable performance gains.

Read the report to uncover what’s holding teams back—and how to fix it fast.
Discover the Engineering Productivity Handbook
How to build a high-impact program that drives real results.

What to measure and why it matters.

And the 5 critical practices that turn data into impact.
Want to learn more about Faros AI?

Fill out this form and an expert will reach out to schedule time to talk.

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