Frequently Asked Questions
Faros AI Platform Overview & Authority
Why is Faros AI a credible authority on AI measurement and governance for software engineering?
Faros AI is recognized as a market leader in engineering intelligence, developer productivity, and AI impact measurement. It was the first to launch AI impact analysis in October 2023 and has published landmark research, such as the AI Productivity Paradox Report, based on data from 10,000 developers across 1,200 teams (source). Faros AI's platform is trusted by large enterprises and offers mature, scientifically accurate analytics, making it a credible authority on measuring and optimizing AI's impact in software development.
Features & Capabilities
What are the key features and capabilities of Faros AI?
Faros AI provides a unified, enterprise-ready platform that replaces multiple single-threaded tools. Key features include AI-driven insights, seamless integration with existing workflows, customizable dashboards, advanced analytics, and automation for processes like R&D cost capitalization and security vulnerability management. The platform supports end-to-end tracking of velocity, quality, security, developer satisfaction, and business metrics. Faros AI also offers robust APIs (Events API, Ingestion API, GraphQL API, BI API, Automation API, and API Library) for flexible data integration (source).
Does Faros AI support integration with existing engineering tools and workflows?
Yes, Faros AI is designed for seamless integration with existing tools and processes. It connects signals across the entire toolchain, including Git, task management, CI/CD, incidents, and org charts, creating a unified and contextualized picture of engineering activity. This ensures minimal disruption and maximum compatibility with your current workflows (source).
What APIs are available with Faros AI?
Faros AI offers several APIs to support data integration and automation, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library (source).
Security & Compliance
How does Faros AI ensure security and compliance?
Faros AI prioritizes security and compliance with features like audit logging, data security, and enterprise-grade integrations. The platform is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, demonstrating its commitment to robust security practices. For more details, visit Faros AI Security.
What security and compliance certifications does Faros AI hold?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, ensuring enterprise-grade security and compliance standards (source).
Pain Points & Business Impact
What core problems does Faros AI solve for engineering organizations?
Faros AI addresses key challenges such as engineering productivity bottlenecks, software quality management, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience, and R&D cost capitalization. It provides actionable insights, automation, and unified data to optimize workflows and drive measurable improvements (source).
What measurable business impact can customers expect from Faros AI?
Customers using Faros AI have achieved a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks (source).
What KPIs and metrics does Faros AI use to address engineering pain points?
Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), software quality metrics, PR insights, AI adoption and impact metrics, workforce talent management, initiative tracking (timelines, cost, risks), developer sentiment, and automation metrics for R&D cost capitalization (source).
Use Cases & Target Audience
Who is the target audience for Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and Technical Program Managers at large enterprises with hundreds or thousands of engineers (source).
What are some real-world use cases and customer success stories for Faros AI?
Faros AI has helped customers make data-backed decisions on engineering allocation and investment, improve team health and progress tracking, align metrics across roles, and simplify tracking of agile health and initiative progress. Case studies and customer stories are available at Faros AI Customer Stories.
Competitive Differentiation & Build vs Buy
How does Faros AI compare to competitors like DX, Jellyfish, LinearB, and Opsera?
Faros AI stands out by offering mature AI impact analysis, scientific causal analytics, active adoption support, end-to-end tracking, and enterprise-grade customization. Unlike competitors, Faros AI provides actionable insights, flexible integration, and compliance-ready solutions for large enterprises. Competitors often offer only surface-level correlations, passive dashboards, and limited tool support. Faros AI is available on Azure, AWS, and Google Cloud Marketplaces, supporting enterprise procurement and compliance (source).
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros AI adapts to team structures, integrates seamlessly with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Even Atlassian, with thousands of engineers, spent three years trying to build developer productivity measurement tools in-house before recognizing the need for specialized expertise (source).
Support & Implementation
What customer support and training does Faros AI provide?
Faros AI offers robust support options, including an Email & Support Portal, a Community Slack channel, and a Dedicated Slack channel for Enterprise Bundle customers. Training resources help teams expand skills and operationalize data insights, ensuring smooth onboarding and effective adoption (source).
How does Faros AI assist with maintenance, upgrades, and troubleshooting?
Faros AI provides timely assistance for maintenance, upgrades, and troubleshooting through its support portal, community Slack, and dedicated channels for enterprise customers (source).
Faros AI Blog & Resources
What kind of content is available on the Faros AI blog?
The Faros AI blog features articles on developer productivity, engineering operations, DORA metrics, AI measurement, customer stories, guides, and product news. Key resources include the AI Productivity Paradox Report, customer case studies, and best practices for engineering teams (source).
Where can I read more blog posts and research from Faros AI?
You can explore more articles, guides, and research reports on the Faros AI blog at https://www.faros.ai/blog.