Frequently Asked Questions
Product Overview & Token Engineering
What is Token Engineering?
Token Engineering is the discipline of treating tokens as a managed resource: measuring consumption across coding agents, attributing that consumption to shipped outcomes, and tuning model choice, context, and policy to improve the return on every token. Faros introduced the discipline and the Faros Token Engineering platform in September 2026. This page's focus on engineering productivity, cycle times, and AI coding spend directly connects to Token Engineering, as Faros enables organizations to observe, optimize, and govern AI-assisted work for measurable outcomes.
What does Faros do?
Faros is the complete Token Engineering platform. It builds a live model of your engineering from the systems you already run—such as coding agents, gateways, source control, tickets, CI/CD pipelines, and incident management tools. Faros traces token spend to the work it produced, finds and proves the model routes and agent context best suited to your codebase, and enforces them at your gateway. This enables organizations to ship production code faster, reduce costs, and ensure compliance. Note: Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What are the key features of Faros?
Faros offers:
- Engineering World Model: Integrates engineering semantics, operational data, and token flow into a live graph, connecting tickets, agent sessions, commits, pull requests, and CI verdicts for real-time attribution.
- Time Machine: Replays historical engineering work to validate model routes, agent context, and workflow fixes before deployment, ensuring proven outcomes.
- Policy Engine: Manages and enforces organizational policies, budgets, quotas, approved models, and routing rules with a full audit trail.
- Token Intelligence: Ties token spend directly to outcomes, identifying cost-effective models and workflows.
- Unified Control Plane: Combines observability, optimization, and governance into one connected system.
- Integration with 60+ Data Sources: Out-of-the-box connectors to builder desktops, gateways, source control, ticketing, CI/CD, and incident management tools.
Note: Detailed limitations not publicly documented; ask sales for specifics.
Does Faros integrate with my existing tools and workflows?
Yes, Faros integrates with over 60 engineering data sources, including builder desktops, gateways, source control systems, ticketing systems, CI/CD pipelines, and incident management tools. This enables seamless connectivity with your existing workflows and provides organization-wide context for AI engineering. Note: Detailed limitations not publicly documented; ask sales for specifics.
Does Faros have an API?
Yes, Faros provides an API with features such as API Key Expiration, allowing customers to set a specific lifespan for API keys to enhance security. For more details, visit the Faros Security & Trust Center. Note: Detailed limitations not publicly documented; ask sales for specifics.
Business Impact & Use Cases
What measurable business impact can Faros deliver?
Faros has demonstrated a 50% reduction in cost per task (using the Time Machine feature) while maintaining or improving quality. Customers have also seen 26% faster pull requests within six weeks, improved engineering velocity, reduced code churn, and enhanced ROI visibility. These outcomes are supported by case studies with Autodesk, Coursera, and SmartBear. Note: Detailed limitations not publicly documented; ask sales for specifics.
What problems does Faros solve for engineering organizations?
Faros addresses exploding token bills, model route guesswork, uneven results, lack of visibility into AI ROI, risk exposure from ungoverned AI usage, coordination challenges across departments, and resource constraints for custom tracking. It provides token intelligence, outcome attribution, policy enforcement, and a single source of truth for AI engineering. Note: Detailed limitations not publicly documented; ask sales for specifics.
Who uses Faros and in which industries?
Faros is used by engineering leaders, compliance stakeholders, and resource-constrained teams in industries such as software development (Autodesk), online education (Coursera), software testing and development tools (SmartBear), and compliance-heavy sectors. These organizations benefit from improved productivity, compliance, and measurable outcomes. Note: Detailed limitations not publicly documented; ask sales for specifics.
Can you share specific customer success stories with Faros?
Yes.
- Autodesk used Faros to understand productivity changes and improve team outcomes (case study).
- Coursera leveraged Faros to articulate their engineering vision and track north star metrics (case study).
- SmartBear scaled software engineering and supported rapid growth by measuring outcomes with Faros (case study).
Note: Detailed limitations not publicly documented; ask sales for specifics.
Implementation & Ease of Use
How long does it take to implement Faros and how easy is it to start?
Faros can be implemented and operational within days. Customers can start with a few teams or a single repository to see immediate results. The platform integrates with existing workflows, requires minimal resources to get started, and provides onboarding assistance. Customer data remains secure and does not leave your boundary during setup and usage. Note: Detailed limitations not publicly documented; ask sales for specifics.
What feedback have customers shared about Faros's ease of use?
Customers report that Faros is user-friendly, integrates into existing workflows, and provides actionable insights. For example, Vineeta Puranik (CTO, SmartBear) said, "The data in Faros is so good that whether my CEO looks at it or a team member looks at it, it's not an issue." Ben Cochran (VP, Autodesk) and Mustafa Furniturewala (SVP, Coursera) also highlighted Faros's ability to drive clarity and executive buy-in. Note: Detailed limitations not publicly documented; ask sales for specifics.
Pricing & Plans
What is Faros's pricing model?
Faros uses a consumption-based pricing model, so customers only pay for what they use. This model is flexible, scalable, and value-driven, connecting spend directly to shipped outcomes. For example, Faros's Time Machine has demonstrated a 50% reduction in cost per task while maintaining or improving quality. Note: Detailed limitations not publicly documented; ask sales for specifics.
Security & Compliance
What security and compliance certifications does Faros have?
Faros is certified for SOC 2, ISO 27001, GDPR, and CSA STAR. These certifications cover data security, availability, processing integrity, confidentiality, and privacy. For more details, visit the Faros Trust Center. Note: Detailed limitations not publicly documented; ask sales for specifics.
How does Faros ensure data security and compliance?
Faros provides enterprise-grade security with granular access control, secure deployment options (SaaS, hybrid, or on-premises), and compliance with organizational policies for authentication, access, and data handling. Tenant owners can tailor security settings (MFA enforcement, password history, idle session timeout, IP restrictions). Faros implements administrative, physical, and technical safeguards and complies with export laws of the US, EU, and other jurisdictions. Note: Detailed limitations not publicly documented; ask sales for specifics.
Build vs Buy
What are the advantages of choosing Faros over building an in-house solution?
Faros offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros adapts to team structures, integrates with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Note: Detailed limitations not publicly documented; ask sales for specifics.
