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July 31, 2024

Communicating the ROI of engineering investments for better business alignment

Engineering is one of the most expensive corporate functions. Yet its leaders often cannot easily articulate its impact on key initiatives, justify its resources, or demonstrate productivity improvements gained from new investments.

That puts a heavy strain on the relationship between the CFO, the CTO, and Heads of Engineering. And at this moment of AI transformation, it’s also hindering the effective application of AI to improve financial outcomes.

The latest release from Faros AI, Doppler, enables engineering leaders to gain valuable insights into the overall effectiveness and productivity of their software teams, as well as the specific impact of AI coding assistants like GitHub Copilot. These insights help transform the partnership between Engineering and Finance to ensure better resource allocation and value realization for the organization.

Christian Doppler (1803–1853) makes a fitting namesake for this release due to its core principle of detecting and analyzing signals over time. With our new Investment Strategy intelligence module and enhanced AI Copilot Evaluation module, Faros AI helps organizations understand the true value and efficiency gains from their teams and technological investments, much like how Doppler radar helps meteorologists predict and respond to changing weather conditions.

A new intelligence module: Investment Strategy

The new Investment Strategy module from Faros AI answers three questions CFOs are constantly asking engineering leaders:

  • What is Engineering doing? Confirm that key initiatives are progressing.
  • How does it tie back to corporate strategy and objectives? Demonstrate that Engineering is working on the right things to achieve business outcomes.
  • Do we have the right resource allocation? Calculate the return on investment from FTEs, contractors, locations, and technology.

Faros AI provides a structured picture to answer these questions in periodic reviews, as well as data to support additional ad-hoc and impromptu analysis by fusing together data that is normally disconnected and reported on separately. Faros AI combines financial data (revenue, costs, etc.), employee HR data (contract type, role, seniority, location, average compensation per role, etc.), and productivity data (primarily from task management and version control systems) to provide these insights.

Key benefits of the Investment Strategy module:

  • Assess the efficiency and financial impact of your engineering initiatives by comparing their costs against revenue contributions, highlighting areas for potential optimization or concern.
  • Benchmark your engineering overhead and team ratios against industry standards, identifying outliers in team composition that may require attention to optimize efficiency and performance.
  • Evaluate the effectiveness of your talent mix and offshoring strategy by comparing developer productivity across different contract types and geographic locations, enabling you to balance cost and outcomes in terms of productivity, quality, and security.
  • Monitor the allocation of resources and time spent on critical company initiatives with a breakdown by geography and contract type, helping you to understand the distribution of innovation versus maintenance work and ensure your most expensive resources are utilized effectively.

To watch a 4-minute demo of the module, click here.

The industry’s most advanced copilot evaluation framework just got better

Engineering leaders are deploying AI coding assistants like GitHub Copilot, Amazon Q, and Gemini Code Assist under the watchful eyes of executives who anticipate significant productivity gains.

The AI Copilot Evaluation intelligence module provides a complete value framework for answering these top of mind questions:

  • How do I measure and communicate the impact?
  • How do I ensure we’ve given our teams the tools to adopt it successfully?
  • What is changing as a result of that adoption in terms of velocity, quality, security, and satisfaction?

The Doppler release introduces several essential new features to help with setting up your evaluation program, increasing adoption and usage, and measuring the impact.

Quickly launch a strategic measurement program

The first step to understanding the impact of GitHub Copilot is getting a measurement program off the ground. Well, now that’s easier than ever. Faros AI has a free app you can download from the GitHub Marketplace.

Faros AI provides analytics that go far beyond the basics available from the GitHub Copilot API, including:

  • Adoption metrics per developer and team (DAU, WAU, MAU)
  • Full Copilot usage data history
  • Team and Power User filters
  • A/B testing and Before/After analysis
  • GitHub data correlated with task, deployment, quality, incident, security, and sentiment data from 100+ tools
  • Out-of-the-box dashboards for tracking adoption, impact, risk, and value

Plus, we have good news for Power BI users. The AI Copilot Evaluation dashboards are now available natively in Power BI, where you’ll get the exact same experience as in Faros AI's built-in BI layer.

Track Copilot adoption and maximize license usage

Turn your best users into mentors with Power User identification. No one is better positioned to train, mentor, and coach your teams on how to use copilots effectively than your power users. That’s why we’re helping you figure out who they are! Faros AI identifies your power users, so you can partner with them to enable team members. Power users have the credibility, context, and insider knowledge to help drive high-quality usage and minimize unused licenses.Understanding usage of chat.

Understanding usage of chat. Curious how your developers are benefiting from GitHub Copilot as its functionality evolves beyond code completion? You should be! In addition to lines of code and acceptance rate, Faros AI is now measuring usage of GitHub Copilot Chat, a conversational AI tool within the IDE.

GitHub just announced mixed licensing, where companies can now select Business or Enterprise plans at the organization level (instead of at the Enterprise level). That's a great use case for our A/B testing feature. Compare the impact of the different licensing options and make a data-driven choice.

Measure the impact and ROI of coding assistants

Benchmark how your results compare. Are you an outlier or on par with peers? What kind of results are others seeing? As you roll out any new technology, it's natural to seek this type of insight from peers. Leveraging our experience accompanying rollouts for the better part of a year, we now provide benchmarks for a range of metrics like PR Merge Rate, Cycle Time, Test Coverage, Code Smells, and more.

Capture the voice of the developer. Developer surveys complement system telemetry to help further understand your teams’ experience with coding assistants. Two new survey dashboards are now available to analyze and trend their feedback over time, supporting surveys run on a cadence or within the flow of work.

Faros AI also provides templated surveys to understand which tasks are being augmented by AI, quantify the time savings, understand how the time savings were reinvested, and gauge overall satisfaction with the coding assistant.

To watch a demo video of the complete AI Copilot Evaluation module, click here.

Platform enhancements for easier administration and better performance

The Faros AI platform is designed for the enterprise, handling data sets from tens of thousands of engineers. Every release, we make sure to include features that ease administration and improve platform performance.

Here are the new features available in Doppler:

  • Improved performance for our most popular connectors. Jira and GitHub are the most popular data sources for engineering productivity insights. We’ve made it a whole lot easier to ingest large amounts of data, pull even more historical data, and select the specific data sets you want to backfill. Faros AI also supports webhooks for both these sources.
  • Faster dashboard load times. Users will now experience exponentially faster load times, now that we’ve completed the migration of our PostgreSQL analytics database to DuckDB. DuckDB is an embedded OLAP database, often referred to as the "SQLite for analytics".
  • Simplify user management with SCIM provisioning. As organizations grow and adopt more cloud-based applications, manual account management becomes increasingly complex and time-consuming. Many companies adopt centralized identity management solutions, like Okta, Microsoft Azure Active Directory, or Ping Identity. In addition to previously supported single sign-on through these services, Faros AI supports SCIM, short for System for Cross-domain Identity Management, for user account provisioning, deletion, and suspension.
  • Streamlined administration and empowered teams. We've overhauled our admin pages to make managing your organization's resources a breeze, including improved search, streamlined workflows for assigning teams and updating asset status, and a brand new team quick view with all your team's info at a glance. Plus, new permissions allow teams to create and manage themselves, boosting their autonomy and efficiency.
  • Now in Alpha: Securely share Faros AI data with Databricks data using Delta Sharing. Do you want to view Faros AI reporting data within Databricks to analyze it alongside other business data stores? That’s now possible with Databricks Delta Sharing, the industry’s first open protocol for secure data sharing. Contact us to learn more.

To learn more about these capabilities or speak to sales, reach out to our team.

Naomi Lurie

Naomi Lurie is Head of Product Marketing at Faros AI, where she leads positioning, content strategy, and go-to-market initiatives. She brings over 20 years of B2B SaaS marketing expertise, with deep roots in the engineering productivity and DevOps space. Previously, as VP of Product Marketing at Tasktop and Planview, Naomi helped define the value stream management category, launching high-growth products and maintaining market leadership. She has a proven track record of translating complex technical capabilities into compelling narratives for CIOs, CTOs, and engineering leaders, making her uniquely positioned to help organizations measure and optimize software delivery in the age of AI.

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AI Is Everywhere. Impact Isn’t.
75% of engineers use AI tools—yet most organizations see no measurable performance gains.

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Frequently Asked Questions

Faros AI Platform Overview & Authority

Why is Faros AI considered a credible authority in software engineering intelligence and developer productivity?

Faros AI is recognized as a market leader in software engineering intelligence, having launched AI impact analysis in October 2023 and published landmark research such as the AI Productivity Paradox report. The platform is trusted by global enterprises and has been proven in practice through years of real-world optimization and customer feedback. Faros AI's scientific approach, including causal analysis and benchmarking across thousands of teams, sets it apart from competitors who rely on surface-level correlations. Read the AI Productivity Paradox Report.

What is the primary purpose of Faros AI?

Faros AI empowers software engineering organizations to optimize productivity, quality, and resource allocation by providing actionable insights, automation, and cross-org visibility across the software development lifecycle. The platform integrates data from multiple sources to deliver tailored solutions for engineering leaders, program managers, and CTOs. Learn more about the platform.

Who is the target audience for Faros AI?

Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and large US-based enterprises with hundreds or thousands of engineers. See solutions by role.

Features & Capabilities

What are the key capabilities and benefits of Faros AI?

Faros AI offers a unified platform that replaces multiple single-threaded tools, providing AI-driven insights, seamless integration with existing workflows, customizable dashboards, advanced analytics, and robust automation. Key benefits include improved engineering productivity, software quality, developer experience, initiative tracking, and R&D cost capitalization. Explore platform capabilities.

What new features does the Doppler release introduce?

The Doppler release introduces features such as quick launch of strategic measurement programs, adoption metrics (DAU, WAU, MAU), full Copilot usage history, team and power user filters, A/B testing, before/after analysis, and out-of-the-box dashboards for tracking adoption, impact, risk, and value. Read more about Doppler release.

What platform enhancements are included in the Doppler release?

The Doppler release includes improved performance for Jira and GitHub connectors, easier ingestion of large and historical data sets, support for webhooks, exponentially faster dashboard load times via DuckDB migration, SCIM provisioning for user management, streamlined administration, and secure data sharing with Databricks Delta Sharing. Details on platform enhancements.

Does Faros AI support APIs for integration?

Yes, Faros AI provides several APIs, including Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling seamless integration with existing tools and workflows. See documentation.

What security and compliance certifications does Faros AI hold?

Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, ensuring robust security and enterprise-grade compliance. Learn more about security.

Pain Points & Business Impact

What core problems does Faros AI solve for engineering organizations?

Faros AI addresses engineering productivity bottlenecks, software quality challenges, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience, and R&D cost capitalization. The platform provides actionable insights and automation to resolve these pain points. Platform overview.

What business impact can customers expect from using Faros AI?

Customers can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. These outcomes are supported by real-world customer success stories. Customer stories.

What are the main pain points Faros AI helps solve?

Faros AI helps solve pain points such as difficulty understanding bottlenecks, managing software quality, measuring AI tool impact, talent management, DevOps maturity, initiative delivery tracking, incomplete developer experience data, and manual R&D cost capitalization. See platform solutions.

What KPIs and metrics does Faros AI use to address these pain points?

Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), software quality metrics, PR insights, AI adoption and impact metrics, workforce talent management, initiative tracking, developer sentiment, and automation metrics for R&D cost capitalization. Learn about DORA metrics.

How does Faros AI deliver measurable performance improvements?

Faros AI delivers measurable improvements such as a 50% reduction in lead time and a 5% increase in efficiency. The platform scales to thousands of engineers, 800,000 builds a month, and 11,000 repositories without performance degradation. Performance details.

Use Cases & Customer Success

What are some case studies or use cases relevant to Faros AI?

Faros AI has helped customers make data-backed decisions on engineering allocation, improve team health and progress visibility, align metrics across roles, and simplify tracking of agile health and initiative progress. Explore detailed examples and customer stories at Faros AI Customer Stories.

How does Faros AI tailor solutions for different personas?

Faros AI provides persona-specific solutions: Engineering Leaders get workflow optimization insights, Technical Program Managers receive clear reporting tools, Platform Engineering Leaders get strategic guidance, Developer Productivity Leaders benefit from sentiment and activity correlation, and CTOs/Senior Architects can measure AI coding assistant impact. See solutions by role.

What is the significance of the name 'Doppler' for this Faros AI release?

The Doppler release is named after Christian Doppler, reflecting the principle of detecting and analyzing signals over time. This aligns with Faros AI's approach to understanding efficiency gains and value signals across engineering operations. Learn more about Doppler.

When was the Faros AI Doppler Release announced?

The Faros AI Doppler Release was announced on July 31, 2024. Announcement details.

How can I learn more about the Doppler release or speak to sales?

To learn more about the Doppler release or speak to sales, you can reach out to the Faros AI team via the contact form on the Doppler release blog page. Contact Faros AI.

Competitive Differentiation & Build vs Buy

How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?

Faros AI stands out with market leadership in AI impact metrics, scientific causal analysis, active adoption support, end-to-end tracking, flexible customization, enterprise readiness, and developer experience integration. Competitors like DX, Jellyfish, LinearB, and Opsera offer limited metrics, passive dashboards, and lack enterprise-grade compliance. Faros AI provides actionable insights, benchmarks, and proven scalability for large organizations. See detailed comparison above.

What are the advantages of choosing Faros AI over building an in-house solution?

Faros AI offers robust out-of-the-box features, deep customization, proven scalability, and enterprise-grade security, saving organizations significant time and resources compared to custom builds. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI. Even Atlassian, with thousands of engineers, spent years trying to build similar tools before recognizing the need for specialized expertise. Read more about build vs buy.

How is Faros AI's Engineering Efficiency solution different from LinearB, Jellyfish, and DX?

Faros AI integrates with the entire SDLC, supports custom deployment processes, provides accurate metrics from the complete lifecycle, and delivers actionable, team-specific insights. Competitors are limited to Jira and GitHub data, offer proxy metrics, and lack customization and actionable recommendations. Faros AI's dashboards light up in minutes and adapt to your workflows. See comparison details.

What makes Faros AI enterprise-ready compared to other solutions?

Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR, supports SCIM provisioning, and is available on Azure, AWS, and Google Cloud Marketplaces. It handles large-scale data sets and integrates with centralized identity management solutions, making it suitable for global enterprises. Enterprise security details.

Technical Requirements & Implementation

How does Faros AI handle large-scale engineering data?

Faros AI is built for enterprise scalability, capable of handling thousands of engineers, 800,000 builds per month, and 11,000 repositories without performance degradation. The platform's architecture ensures reliable ingestion, processing, and analytics for complex, global teams. Scalability details.

What integrations does Faros AI support?

Faros AI integrates with popular engineering tools such as Jira, GitHub, CI/CD systems, incident management platforms, and homegrown tools. It supports webhooks, APIs, and connectors for seamless data ingestion and interoperability. Integration documentation.

How does Faros AI ensure data security and privacy?

Faros AI prioritizes data security and privacy through audit logging, data encryption, secure integrations, and adherence to enterprise standards. The platform is certified for SOC 2, ISO 27001, GDPR, and CSA STAR. Security details.

What support and resources are available for Faros AI customers?

Faros AI provides comprehensive documentation, customer success stories, guides, and direct support via its website. Customers can access resources for implementation, troubleshooting, and best practices. Faros AI Blog | Documentation.

Faros AI Blog & Community

What kind of content is available on the Faros AI blog?

The Faros AI blog features content on developer productivity, customer stories, guides, news, and product updates. Key topics include engineering productivity, DORA metrics, software development lifecycle, and AI transformation. Visit the blog.

Where can I read more blog posts from Faros AI?

You can read more blog posts from Faros AI at https://www.faros.ai/blog.

What is the URL for Faros news and product announcements?

The URL for Faros AI news and product announcements is https://www.faros.ai/blog?category=News.

What is the focus of the Faros AI Blog?

The Faros AI Blog focuses on topics such as EngOps, Engineering Productivity, DORA Metrics, and the Software Development Lifecycle, providing insights and best practices for engineering leaders and developers. Explore the blog.