Frequently Asked Questions

Token Engineering & Platform Overview

What is Token Engineering?

Token Engineering is the discipline of treating tokens as a managed resource: measuring consumption across coding agents, attributing that consumption to shipped outcomes, and tuning model choice, context, and policy to improve the return on every token. Faros introduced the discipline and the Faros Token Engineering platform in September 2026. The certifications discussed on this page (SOC 2, ISO 27001, GDPR, CSA STAR) are foundational to enabling secure, compliant Token Engineering at enterprise scale.

What does Faros do?

Faros is the complete Token Engineering platform. It lets organizations observe, optimize, and govern AI coding by building a live model of how AI-assisted work actually happens from the systems you already run (coding agents, gateways, source control, tickets, CI/CD pipelines, incidents). Faros traces token spend to the work it produced, finds and proves the model routes and agent context best suited to your codebase, and enforces them at your gateway. Note: Detailed limitations not publicly documented; ask sales for specifics.

Security & Compliance

What security and compliance certifications does Faros hold?

Faros holds SOC 2, ISO 27001, GDPR, and CSA STAR certifications. These certifications validate Faros's adherence to rigorous standards for data security, availability, processing integrity, confidentiality, privacy, and cloud security best practices. For verification and more details, visit the Faros Trust Center. Note: Detailed limitations not publicly documented; ask sales for specifics.

How do Faros's certifications benefit enterprise clients?

Faros's certifications (SOC 2, ISO 27001, GDPR, CSA STAR) provide enterprise clients with validated assurance that their data is protected against breaches, cyberattacks, and data leaks. These certifications support regulatory compliance, foster trust, and enable clients to focus on their core business while knowing their data security is managed to industry standards. Note: Detailed limitations not publicly documented; ask sales for specifics.

Where can I find more details about Faros's security practices and certifications?

Comprehensive information about Faros's security practices, certifications, and compliance measures is available at the Faros Trust Center. This includes documentation on SOC 2, ISO 27001, GDPR, CSA STAR, and other security frameworks. Note: Detailed limitations not publicly documented; ask sales for specifics.

What security features does Faros provide for enterprise deployments?

Faros provides enterprise-grade security features including granular access control, secure deployment options (SaaS, hybrid, or on-premises), custom security policies (MFA enforcement, password history, idle session timeout, IP-based login restrictions), and compliance with export laws. Administrative, physical, and technical safeguards are implemented to protect customer data. Note: Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What are the key features of the Faros Token Engineering platform?

Key features include the Engineering World Model (live graph of engineering work), Time Machine (evidence-backed evaluation engine for validating model routes before deployment), Policy Engine (manages budgets, quotas, approved models, and routing rules), integration with over 60 engineering data sources, and governance features such as audit trails and risk guardrails. Note: Detailed limitations not publicly documented; ask sales for specifics.

Does Faros offer an API?

Yes, Faros offers an API with features such as API Key Expiration for enhanced security. The platform also integrates with over 60 engineering data sources to support connectivity with existing workflows. Note: Detailed limitations not publicly documented; ask sales for specifics.

Use Cases & Business Impact

What business impact can organizations expect from using Faros?

Organizations using Faros have achieved measurable outcomes such as a 50% reduction in cost per task (using the Time Machine feature), improved engineering velocity, enhanced ROI visibility, and proactive risk mitigation. Faros enables leaders to visualize spend concentration, optimize resource allocation, and maximize outcomes per dollar. Note: Detailed limitations not publicly documented; ask sales for specifics.

What pain points does Faros address for engineering organizations?

Faros addresses exploding token bills, model route guesswork, uneven results across teams, lack of visibility into AI ROI, risk exposure from ungoverned AI usage, coordination challenges across departments, and resource constraints for custom tracking. Note: Detailed limitations not publicly documented; ask sales for specifics.

Who uses Faros and in which industries?

Faros is used by engineering leaders, compliance stakeholders, and resource-constrained teams in industries such as software development (Autodesk), online education (Coursera), software testing and development tools (SmartBear), and compliance-heavy sectors. Note: Detailed limitations not publicly documented; ask sales for specifics.

Can you share examples of customer success with Faros?

Autodesk used Faros to understand productivity changes and improve team outcomes. Coursera leveraged Faros to articulate their engineering vision and track north star metrics. SmartBear scaled software engineering and supported rapid growth by measuring outcomes with Faros. See detailed case studies: Autodesk, Coursera, SmartBear. Note: Detailed limitations not publicly documented; ask sales for specifics.

Implementation & Support

How long does it take to implement Faros and how easy is it to start?

Faros can be implemented and operational within days. Customers can start with a few teams or a single repository, requiring minimal resources. The platform integrates with existing workflows, and onboarding assistance is provided. Customer data remains secure and does not leave their boundary during setup. Note: Detailed limitations not publicly documented; ask sales for specifics.

Build vs Buy

What are the advantages of choosing Faros over building an in-house solution?

Faros offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros adapts to team structures, integrates with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Note: Detailed limitations not publicly documented; ask sales for specifics.

Pricing

What is Faros's pricing model?

Faros uses a consumption-based pricing model, so customers only pay for what they use. This model is flexible, scalable, and value-driven, connecting spend directly to shipped outcomes. For more details, contact Faros sales. Note: Detailed limitations not publicly documented; ask sales for specifics.

Faros Renews SOC 2, ISO 27001, and GDPR Certifications

New and renewed certifications demonstrate Faros's continued commitment to keeping customer data safe.

Faros achieves SOC2, ISO 27001 and GDPR certifications

Faros Renews SOC 2, ISO 27001, and GDPR Certifications

New and renewed certifications demonstrate Faros's continued commitment to keeping customer data safe.

Faros achieves SOC2, ISO 27001 and GDPR certifications
Chapters

Ensuring Security Excellence: Faros Achieves SOC 2, ISO 27001, and GDPR Certifications

In the ever-shifting world of digital security, we're excited to share some news that matters: Faros has successfully renewed its SOC 2 certification for the third year, the US-based security and compliance standard for internet providers.

In addition, for the first time, we have expanded to the international realm and received the ISO 27001 and GDPR certifications in preparation for entering the European market.

By achieving these certifications, we reaffirm our position as a trusted partner for enterprises seeking robust security solutions. When choosing Faros to improve engineering productivity and the developer experience, their data is in safe hands.

Visit our Trust Center at security.faros.ai.

Why Certifications Matter

Certifications are not just badges; they reflect a company's dedication to securing its operations and the data it handles. These certifications aren't merely checkboxes on a list – they underscore our resolute commitment to ensuring the confidentiality, integrity, and availability of the sensitive information entrusted to us.

We recognize that security lapses can have grave consequences, particularly for our enterprise clients. This understanding has driven us to implement stringent security practices and frameworks from an early stage, ensuring that our security posture is never an afterthought but an inherent part of our operational DNA.

“Our customers' security and privacy remains at the core of everything we do,” says Matthew Tovbin, Faros Co-Founder and CTO. "With these certifications, we’re demonstrating our commitment to keep customer data in safe hands. Furthermore, our pursuit of compliance with GDPR underscores our respect for individual privacy, reaffirming our promise to handle personal data responsibly and transparently.”

Benefits to Our Clients

Faros is a software engineering intelligence platform that enables the enterprise’s transformation to data-driven engineering operations.

Our customers trust us with their data so we can apply data science, machine learning, and AI to intelligently stitch together dozens of engineering data sources and provide visibility and insight into engineering productivity, software quality, DevOps performance, and team satisfaction.

For our enterprise clients, these certifications offer more than just peace of mind. They validate the measures we undertake to safeguard their data against breaches, cyberattacks, and data leaks. It's not just about meeting regulatory demands; it's about fostering an environment of trust and confidence. Our certifications empower our clients to focus on their core competencies while knowing that their data security is in capable hands.

Learn More

The renewal of our SOC 2, ISO 27001, and GDPR certifications signifies the culmination of our tireless efforts to uphold the highest standards of information security.

For more details on the frameworks, regulations, and certifications that apply to our company and its products, visit our Trust Center at security.faros.ai.

Naomi Lurie

Naomi Lurie

Naomi Lurie is Head of Product Marketing at Faros. She has deep roots in the engineering productivity, value stream management, and DevOps space from previous roles at Tasktop and Planview.

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