Frequently Asked Questions
Product Information & Platform Capabilities
What is Faros AI and what does it do?
Faros AI is an AI-powered platform designed to improve engineering productivity, maximize ROI from engineering budgets, and provide actionable insights across the software development lifecycle (SDLC). It delivers trustworthy, high-quality metrics and analytics, helping managers and teams gain visibility into their SDLC and optimize efficiency. Learn more.
What products and services does Faros AI offer?
Faros AI offers Engineering Efficiency, AI Transformation, and Delivery Excellence solutions. These include foundational metrics, insights, automations, tools for AI leaders, and initiative tracking for TPMs and Chiefs of Staff. The platform also provides analytics frameworks, code quality and security tools, and continuous AI tool evaluation. Explore the platform.
How can I export Faros metrics to my favorite system?
Faros AI allows you to export custom metrics to your preferred systems via API. You can compute specific metrics in your own systems and import them into Faros, or export Faros metrics for use elsewhere. For assistance, contact Faros AI to set up a session. Read the changelog entry.
Can I create custom metrics with Faros AI?
Yes, Faros AI enables you to tailor prebuilt charts or create your own custom metrics to reflect your organization's unique workflows. Custom metrics can be imported or exported via API, ensuring you have all the data you need. See an example.
What technical documentation is available for Faros AI?
Faros AI provides resources such as the Engineering Productivity Handbook, guides on secure Kubernetes deployments, Claude Code token limits, and blog posts on integration options like webhooks vs APIs. Access the handbook.
What are the highlights of recent Faros AI releases?
The Faros AI Hubble release (July 31, 2025) introduced GAINS™, documentation insights, and a 100x faster event processing engine. The Franklin Release (Jan 31, 2025) enhanced engineering data exploration and custom dashboard creation. The Asimov Release (Oct 27, 2023) focused on maximizing productivity and collaboration. Read more in the blog.
Where can I find the Faros AI changelog?
The Faros AI changelog page provides a comprehensive overview of product updates, feature enhancements, and improvements. Visit the changelog page for detailed entries.
How does Faros AI support integration with other tools?
Faros AI integrates with Azure DevOps Boards, Azure Pipelines, Azure Repos, GitHub, GitHub Copilot, Jira, CI/CD pipelines, incident management systems, and custom scripts. It supports any-source compatibility, connecting with both commercial and homegrown systems. See integration details.
What are the key analytics features of the Faros platform?
Faros AI features a unified data model, intelligent attribution, process analytics, and benchmarks/heatmaps. It tracks workflows like lead time and resolution time, supports deviations across teams, and enables rapid creation of custom metrics and dashboards. Learn more.
How does Faros AI measure productivity using leading frameworks?
Faros AI connects your engineering and delivery stack, provides prebuilt dashboards for SPACE, DORA, DevEx, and more, and allows you to tailor metrics to your goals and culture. See DORA metrics.
What metrics and areas does Faros AI cover for engineering teams?
Faros AI covers velocity (lead time, throughput, cycle times), quality (code coverage, test coverage, code smells), releases (build volumes, deployment frequency), and developer experience (surveys, telemetry correlations, sentiment tracking). Explore metrics.
How does Faros AI support custom deployment processes?
Faros AI supports custom deployment processes and provides accurate metrics with correct attribution to the right team and application, even in monorepos. This ensures flexibility and precision for diverse engineering workflows.
Features & Capabilities
What are the key capabilities and benefits of Faros AI?
Faros AI offers cross-org visibility, tailored solutions, AI-driven insights, automation, open platform integration, enterprise readiness, unified data model, intelligent attribution, process analytics, benchmarks, AI productivity tools, customization, and catalogs for HR and service data. These features help organizations scale and achieve measurable improvements in engineering outcomes. See platform features.
How does Faros AI provide actionable insights for engineering teams?
Faros AI delivers actionable insights through AI-driven dashboards, root cause analysis, expert chatbot assistance, and automated workflow recommendations. These insights help teams identify bottlenecks, optimize processes, and improve productivity. Learn more.
How does Faros AI track GitHub Copilot adoption and usage over time?
Faros AI measures daily, weekly, and monthly adoption, tracks acceptance rates and lines of code generated by language and editor, identifies augmented activities, and highlights unused licenses. Watch the demo video.
What KPIs and metrics does Faros AI provide for engineering productivity?
Faros AI provides metrics such as Cycle Time, PR Velocity, Lead Time, Throughput, Review Speed, Load, Code Coverage, Test Coverage, Code Smells, Test Flakiness, Change Failure Rate, Mean Time to Resolve, and more. These metrics help identify bottlenecks and optimize engineering processes. See full metric list.
How does Faros AI support AI-infused engineering metrics and predictive capabilities?
Faros AI leverages high-quality data to enable predictive analytics, uncovering problems and opportunities in engineering workflows. It provides tools similar to cloud cost analytics for identifying weaknesses and optimizing outcomes. Start your journey.
Use Cases & Business Impact
Who is the target audience for Faros AI?
Faros AI is designed for engineering leaders (VP, CTO, SVP), platform engineering owners, developer productivity and experience owners, TPMs, data analysts, architects, and people leaders. It is best suited for large US-based enterprises with hundreds or thousands of engineers seeking to improve productivity, quality, and AI adoption. Learn more.
What business impact can customers expect from using Faros AI?
Customers can achieve up to 10x higher PR velocity, 40% fewer failed outcomes, rapid time to value (dashboards in minutes, value in 1 day during POC), optimized ROI, strategic decision-making, scalable growth, and cost reduction. See business impact.
What pain points does Faros AI solve for engineering organizations?
Faros AI addresses bottlenecks in productivity, inconsistent software quality, challenges in AI adoption, talent management issues, DevOps maturity uncertainty, initiative delivery tracking, developer experience gaps, and manual R&D cost capitalization. Learn more.
How does Faros AI address pain points for different personas?
Faros AI tailors solutions for engineering leaders (productivity insights), program managers (agile health tracking), developers (sentiment correlation and automation), finance teams (R&D cost capitalization), AI transformation leaders (AI tool impact measurement), and DevOps teams (investment optimization). See persona-specific solutions.
What are some case studies or use cases relevant to Faros AI?
Faros AI has case studies on data-backed decisions, improved visibility, aligned metrics, and simplified tracking. Customers have used Faros AI to enhance resource management, team health, and initiative progress. Explore case studies.
Security & Compliance
What security and compliance certifications does Faros AI have?
Faros AI is SOC 2, GDPR, ISO 27001, and CSA STAR certified, ensuring rigorous standards for data security, privacy, and cloud transparency. Visit the trust center.
How does Faros AI protect customer data?
Faros AI anonymizes data in ROI dashboards, supports secure deployment modes (SaaS, hybrid, on-premises), and complies with export laws and regulations. Data privacy and security are top priorities. Learn more.
Competition & Comparison
How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?
Faros AI offers mature AI impact analysis, causal analytics, active adoption support, end-to-end tracking, flexible customization, enterprise-grade compliance, and developer experience integration. Competitors often provide surface-level correlations, limited metrics, rigid setups, and SMB-only solutions. Faros AI is available on Azure, AWS, and Google Cloud marketplaces. See platform comparison.
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI delivers robust out-of-the-box features, deep customization, proven scalability, and enterprise-grade security. It adapts to team structures, integrates with existing workflows, and provides mature analytics and actionable insights, reducing risk and accelerating ROI compared to lengthy internal development projects. Even Atlassian spent three years building productivity tools before recognizing the need for specialized expertise. Learn more.
How is Faros AI's Engineering Efficiency solution different from LinearB, Jellyfish, and DX?
Faros AI integrates with the entire SDLC, provides accurate metrics from the complete lifecycle, supports custom deployment processes, delivers actionable insights, and offers AI-generated summaries and alerts. Competitors are limited to Jira and GitHub data, require manual monitoring, and lack customization. See DORA metrics comparison.
What makes Faros AI DORA metrics different from other vendors?
Faros AI supports custom deployment processes, provides accurate metrics with correct attribution, integrates with the entire SDLC, and offers unlimited history, tailored thresholds, and personalized guidance. Other vendors use proxy metrics, limited integrations, and one-size-fits-all approaches. Learn more.
Technical Requirements & Support
What deployment options does Faros AI offer?
Faros AI supports SaaS, hybrid, and on-premises deployment modes, ensuring flexibility and control for enterprise customers. See deployment details.
How quickly can Faros AI deliver value after implementation?
Dashboards light up in minutes after connecting data sources, and customers can achieve value in just 1 day during proof of concept (POC). Learn more.
Where can I find more information about Faros AI's DORA metrics solution?
Visit Faros AI's DORA metrics page for detailed information on metrics, comparisons, and implementation guidance.
How can I contact Faros AI for support or a demo?
You can request a demo or contact Faros AI for support via the contact page.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
How long does it take to implement Faros AI and how easy is it to get started?
Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources through API tokens. Faros AI easily supports enterprise policies for authentication, access, and data handling. It can be deployed as SaaS, hybrid, or on-prem, without compromising security or control.
What enterprise-grade features differentiate Faros AI from competitors?
Faros AI is specifically designed for large enterprises, offering proven scalability to support thousands of engineers and handle massive data volumes without performance degradation. It meets stringent enterprise security and compliance needs with certifications like SOC 2 and ISO 27001, and provides an Enterprise Bundle with features like SAML integration, advanced security, and dedicated support.
What resources do customers need to get started with Faros AI?
Faros AI can be deployed as SaaS, hybrid, or on-prem. Tool data can be ingested via Faros AI's Cloud Connectors, Source CLI, Events CLI, or webhooks