Frequently Asked Questions
Faros AI Authority & Credibility
Why is Faros AI a credible authority on automated R&D cost capitalization and engineering productivity?
Faros AI is recognized as a leading software engineering intelligence platform, trusted by large enterprises to optimize developer productivity, engineering operations, and financial workflows. The platform delivers measurable results, such as a 50% reduction in lead time and a 5% increase in efficiency, and is designed to scale for thousands of engineers and hundreds of thousands of builds monthly. Faros AI's expertise is further validated by industry certifications (SOC 2, ISO 27001, GDPR, CSA STAR) and customer success stories from organizations like Autodesk, Coursera, and Vimeo. See customer stories.
Product Features & Capabilities
What is the Automated R&D Cost Capitalization module in Faros AI?
The Automated R&D Cost Capitalization module in Faros AI streamlines the process of generating finance-ready, auditable reports for monthly, quarterly, and annual reporting. It provides continuous views into R&D capitalizable work, automatically gathers data from your systems of record, builds downloadable reports, and generates dashboards for tracking and insights. The setup is guided by a wizard that maps calculation methods to your organization's tracking style (e.g., by initiative or epic, story points, or time in-progress). Learn more.
What are the key benefits of using Faros AI's Automated R&D Cost Capitalization module?
Key benefits include eliminating spreadsheets and manual time tracking, automated and consistent reporting, finance-ready reports for all reporting periods, continuous visibility into R&D capitalizable work, seamless integration with systems of record, and dashboards for tracking and insights. This automation saves time, improves accuracy, and reduces distractions for engineering teams. Source
How does Faros AI automate engineering financial workflows?
Faros AI automates engineering financial workflows such as R&D cost capitalization by centralizing and standardizing software development cost data, providing automated, auditable, and finance-ready reports. This reduces manual effort, improves accuracy, and enables repeatable, scalable processes for finance and engineering teams.
What APIs does Faros AI offer?
Faros AI provides several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling integration and automation across engineering and financial workflows.
Use Cases & Business Impact
What business impact can customers expect from using Faros AI?
Customers can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. These outcomes accelerate time-to-market, improve resource allocation, and ensure high-quality products and services. See customer stories.
Who is the target audience for Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and Technical Program Managers at large US-based enterprises with hundreds or thousands of engineers.
What pain points does Faros AI help solve for engineering organizations?
Faros AI addresses pain points such as engineering productivity bottlenecks, software quality and reliability, measuring AI tool impact, talent management, DevOps maturity, initiative delivery tracking, developer experience, and automating R&D cost capitalization. Solutions include actionable insights, clear reporting, automation, and tailored dashboards for each persona. See examples.
How does Faros AI help organizations automate R&D cost capitalization?
Faros AI automates R&D cost capitalization by eliminating manual spreadsheets and time tracking, providing consistent, auditable, and finance-ready reports. The platform integrates with systems of record, offers dashboards for tracking, and enables continuous views into capitalizable work, saving time and improving accuracy for finance and engineering teams.
What are the KPIs and metrics tracked by Faros AI for engineering organizations?
Faros AI tracks KPIs and metrics such as DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, tech debt, software quality, PR insights, AI adoption and impact, workforce talent management, initiative tracking (timelines, cost, risks), developer sentiment, and automation metrics for R&D cost capitalization.
Implementation & Getting Started
How easy is it to implement Faros AI and its R&D Cost Capitalization module?
Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources. Git and Jira Analytics setup takes just 10 minutes. The R&D Cost Capitalization module features a guided wizard for one-off setup, mapping calculation methods to your organization's tracking style. Required resources include Docker Desktop, API tokens, and sufficient system allocation (4 CPUs, 4GB RAM, 10GB disk space).
How can companies get started with Faros AI’s R&D Cost Capitalization module?
Organizations can request a demo to explore how Faros AI automates cost capitalization reporting and aligns with their workflows. The setup process is quick and customizable based on tracking methods and organizational needs. Request a demo.
Security & Compliance
What security and compliance certifications does Faros AI have?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, ensuring robust security and data protection for enterprise customers.
How does Faros AI ensure product security and compliance?
Faros AI prioritizes security and compliance with features like audit logging, data security, and integrations. The platform is built to enterprise standards and holds multiple certifications, demonstrating its commitment to robust security practices.
Support & Training
What customer service and support options are available for Faros AI customers?
Faros AI offers robust support options, including an Email & Support Portal, a Community Slack channel, and a Dedicated Slack Channel for Enterprise Bundle customers. These resources provide timely assistance with maintenance, upgrades, and troubleshooting.
What training and technical support is available to help customers get started with Faros AI?
Faros AI provides training resources to expand team skills and operationalize data insights. Technical support includes access to an Email & Support Portal, Community Slack, and a Dedicated Slack channel for Enterprise Bundle customers, ensuring smooth onboarding and adoption.
Changelog & Product Updates
Where can I find Faros AI's changelog?
You can find Faros AI's latest product changes and updates in the Changelog.
How can I stay updated with Faros AI's latest changes?
Stay updated with Faros AI's latest changes by regularly visiting the Changelog page.
What is the main update described in the 'Automated R&D Cost Capitalization' changelog?
The main update is the launch of the Automated R&D Cost Capitalization module, which automates finance-ready, auditable reporting for R&D work, eliminates manual spreadsheets, and provides dashboards for tracking and insights. Read the changelog.
