Frequently Asked Questions

Product Overview & Authority

What is Faros AI and why is it considered a credible authority in engineering intelligence?

Faros AI is a leading software engineering intelligence platform that empowers organizations to make data-informed decisions across the software development lifecycle (SDLC). Faros AI is recognized for its landmark research, including the AI Engineering Report and Acceleration Whiplash (2026), which analyzed data from 22,000 developers across 4,000 teams. The platform is trusted by industry leaders and is an early GitHub design partner for Copilot, with over two years of real-world optimization and customer feedback. Faros AI's credibility is further established by its adherence to enterprise-grade security standards (SOC 2, ISO 27001, GDPR, CSA STAR) and its availability on major cloud marketplaces (Azure, AWS, Google Cloud).

How does Faros AI help organizations make data-informed engineering decisions?

Faros AI provides a unified platform for collecting, analyzing, and visualizing engineering data. With features like advanced querying, customizable dashboards, and pre-built analytics, organizations can measure key metrics such as velocity, quality, and security. The platform's actionable insights, AI-driven recommendations, and automation capabilities enable leaders to identify bottlenecks, track progress, and optimize engineering outcomes. Customer stories, such as Vimeo's adoption of Faros AI for DORA metrics and evolving KPIs, demonstrate its effectiveness in real-world scenarios.

What research and resources does Faros AI provide to support engineering teams?

Faros AI publishes landmark research such as the AI Engineering Report and the Acceleration Whiplash (2026), offering insights from two years of telemetry data across 22,000 developers and 4,000 teams. The platform also provides the Engineering Productivity Handbook, technical guides, and a comprehensive blog covering best practices, industry trends, and customer success stories. These resources help engineering teams stay informed and adopt data-driven strategies for productivity and quality improvement.

Franklin Release Features & Enhancements

What is the Faros AI Franklin Release and what are its main enhancements?

The Faros AI Franklin Release introduces advanced data exploration and visualization features, including multi-time breakouts in queries, offset expressions (similar to Excel), reusable predefined calculated metrics, and boolean expressions in custom columns. It also adds new chart types (sunburst charts, combo stacked bar charts), enhanced trend comparisons, and improved dashboard customization with section templates, iframe cards, and time grouping widgets. Platform enhancements include faster data sync for key models, a more robust Faros Events CLI, and new connectors for tools like Tromzo, Vanta, Zephyr, and Wolken.

How do multi-time breakouts improve engineering data analysis in Faros AI?

Multi-time breakouts allow users to display multiple time intervals (e.g., daily, weekly, monthly) within a single query column. This enables more granular analysis, such as visualizing the number of bugs created per day and week or breaking down quarterly metrics by month. The feature enhances insight generation and supports advanced visualizations like deployment activity heatmaps.

What are sunburst charts and how can they be used in Faros AI dashboards?

Sunburst charts are multi-dimensional pie charts that visualize hierarchical or nested data structures with up to three breakout levels. In Faros AI, sunburst charts can be used to depict the relative size of engineering teams or other organizational hierarchies, providing intuitive insights into team composition and structure.

How does the improved Faros Events CLI benefit engineering teams?

The enhanced Faros Events CLI in the Franklin Release is more robust, less error-prone, and easier to integrate into workflows. It offers improved support for Windows operating systems and streamlines the ingestion of data from source systems into Faros AI, ensuring timely and accurate data synchronization for analytics and reporting.

What new connectors are available in the Franklin Release?

The Franklin Release adds connectors for Tromzo, Vanta, Zephyr, and Wolken, and improves Azure DevOps integration. These connectors expand Faros AI's compatibility with popular engineering, security, and compliance tools, enabling organizations to centralize more data sources for comprehensive analytics.

How does Faros AI support dashboard customization and data visualization?

Faros AI offers extensive dashboard customization features, including section templates for quick setup, iframe cards for embedding external content, time grouping widgets for flexible time-based analysis, and options to export pivot tables to Excel. Users can easily adjust layouts, replace cards, and ensure dashboards look great on large monitors, making it simple to tailor visualizations to organizational needs.

What improvements were made to data synchronization in the Franklin Release?

The Franklin Release optimizes data synchronization by breaking up the reports database sync into individual table syncs. Critical tables, such as employees and teams, can now be updated more frequently and independently, ensuring faster and more reliable access to up-to-date information.

How does Faros AI handle archived and trashed dashboard content?

Faros AI provides clear indicators for archived or trashed content, allowing users to restore or permanently delete items. The trash is organized as a searchable, filterable collection with metadata, and permissions control which items are visible to each user, ensuring secure and efficient content management.

Features & Capabilities

What are the key features and benefits of Faros AI?

Faros AI offers cross-org visibility, tailored analytics, AI-driven insights, workflow automation, and seamless integration with commercial and custom tools. Key benefits include improved engineering productivity (up to 10x higher PR velocity), enhanced software quality (40% fewer failed outcomes), rapid time to value (dashboards ready in minutes), and optimized ROI from AI tools like GitHub Copilot. The platform is enterprise-ready, secure, and highly customizable to fit diverse organizational needs.

What integrations does Faros AI support?

Faros AI integrates with a wide range of tools, including Azure DevOps Boards, Azure Pipelines, Azure Repos, GitHub, GitHub Copilot, Jira, CI/CD pipelines, incident management systems, and homegrown scripts. The platform supports any-source compatibility, making it easy to connect both commercial and custom-built systems. For a full list, visit the Faros AI Platform page.

How does Faros AI help measure the impact of AI tools like GitHub Copilot?

Faros AI provides robust analytics to measure the adoption, usage, and ROI of AI coding assistants such as GitHub Copilot. The platform supports A/B testing, tracks feature usage, and offers causal analysis to isolate the true impact of AI tools on productivity, code quality, and developer satisfaction. This enables organizations to make informed decisions about AI investments and transformation strategies.

What KPIs and metrics can Faros AI track for engineering teams?

Faros AI tracks a comprehensive set of KPIs and metrics, including Cycle Time, PR Velocity, Lead Time, Throughput, Review Speed, Code Coverage, Test Coverage, Change Failure Rate (CFR), Mean Time to Resolve (MTTR), deployment frequency, initiative cost, resource allocation, and developer satisfaction. These metrics help organizations identify bottlenecks, improve quality, and optimize resource allocation.

How does Faros AI support secure and compliant deployments?

Faros AI is designed with enterprise-grade security and compliance in mind. The platform is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, and supports secure deployment modes including SaaS, hybrid, and on-premises. Data is anonymized in ROI dashboards, and the platform complies with export laws and privacy regulations. For more details, visit the Faros AI Trust Center.

Use Cases & Business Impact

Who can benefit from using Faros AI?

Faros AI is ideal for large enterprises, especially those with hundreds or thousands of engineers. Target roles include engineering leaders (CTO, VP Engineering), platform engineering owners, developer productivity and experience leaders, technical program managers, data analysts, architects, and finance teams. Organizations seeking to improve engineering productivity, software quality, and AI adoption will benefit most from Faros AI's capabilities.

What business impact can organizations expect from Faros AI?

Organizations using Faros AI can achieve up to 10x higher PR velocity, 40% fewer failed outcomes, and rapid time to value (with dashboards lighting up in minutes and value realized in as little as one day during proof of concept). Faros AI also enables cost reduction, improved resource allocation, and successful AI transformation, as demonstrated in customer case studies such as Vimeo and global industrial technology leaders.

What pain points does Faros AI address for engineering organizations?

Faros AI addresses pain points such as bottlenecks and inefficiencies in engineering processes, inconsistent software quality, challenges in measuring AI tool impact, talent management issues, DevOps maturity gaps, lack of objective reporting, incomplete developer experience data, and manual R&D cost capitalization. The platform provides tailored solutions for each persona, ensuring actionable insights and measurable improvements.

How does Faros AI tailor its solutions to different roles within an organization?

Faros AI provides persona-specific dashboards, metrics, and insights. Engineering leaders receive visibility into bottlenecks and productivity, program managers get tools for tracking agile health and initiative progress, developers benefit from sentiment analysis and workflow automation, finance teams streamline R&D cost capitalization, and AI transformation leaders can measure and optimize AI tool adoption and ROI.

Are there real-world examples of Faros AI delivering value to customers?

Yes. For example, Vimeo used Faros AI to start with DORA metrics and quickly expanded to security and quarterly delivery metrics, building custom reports and dashboards that matched their evolving needs. Another case study highlights a global industrial technology leader unifying 40,000 engineers and building a foundation for AI transformation with Faros AI. More customer stories are available on the Faros AI blog.

Competitive Differentiation & Comparison

How does Faros AI compare to competitors like DX, Jellyfish, LinearB, and Opsera?

Faros AI stands out with its mature AI impact analysis (launched October 2023), landmark research, and proven real-world results. Unlike competitors, Faros AI uses causal analysis and precision analytics to isolate true AI impact, offers active guidance (not just passive dashboards), and provides end-to-end tracking across velocity, quality, security, and business metrics. Faros AI is enterprise-ready (SOC 2, ISO 27001, GDPR, CSA STAR), supports deep customization, and integrates with the entire SDLC, while competitors often focus on limited data sources and offer less flexibility. Opsera, for example, is SMB-only and lacks enterprise readiness.

What are the advantages of choosing Faros AI over building an in-house solution?

Faros AI delivers robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros AI adapts to team structures, integrates seamlessly with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Even Atlassian, with thousands of engineers, spent years building similar tools before recognizing the need for specialized expertise.

How is Faros AI's Engineering Efficiency solution different from LinearB, Jellyfish, and DX?

Faros AI integrates with the entire SDLC, supports custom deployment processes, and generates metrics from the complete lifecycle of every code change. Competitors like Jellyfish and LinearB are limited to Jira and GitHub data and require specific workflows. Faros AI offers out-of-the-box dashboards, deep customization, and actionable insights tailored to each team, while competitors often provide static reports and limited customization. Faros AI also delivers proactive intelligence with AI-generated summaries and alerts, unlike competitors that require manual monitoring.

What makes Faros AI's analytics more accurate than competitors?

Faros AI uses machine learning and causal analysis to isolate the true impact of engineering and AI initiatives, avoiding misleading surface-level correlations. The platform supports precision analytics, cohort comparisons, and correct attribution even in complex environments like monorepos. Competitors often rely on proxy metrics and aggregate data at the repo or project level, resulting in less accurate insights.

Technical Documentation & Support

What technical resources are available for Faros AI users?

Faros AI provides a range of technical resources, including the Engineering Productivity Handbook, guides on secure Kubernetes deployments, managing code token limits, and data ingestion options (webhooks vs APIs). These resources are available on the Faros AI website and blog, supporting users through every stage of implementation and optimization.

Where can I find Faros AI's open-source projects or code repositories?

Faros AI's open-source projects and code repositories are available on GitHub.

What types of content are available on the Faros AI blog?

The Faros AI blog offers articles, guides, research, news, and customer stories focused on engineering productivity, AI adoption, developer experience, platform engineering, and security. Topics include best practices for AI tools, engineering metrics, case studies, product releases, and industry research. Explore all resources at the Faros AI blog.

How can I access more blog posts and research from Faros AI?

You can browse all blog content, research, and best practices by visiting the Faros AI blog gallery.

What support options are available for Faros AI customers?

Faros AI provides comprehensive support through technical documentation, expert guides, and a responsive customer success team. Users can contact the Faros AI team directly for assistance with implementation, integrations, and best practices. Additional resources are available on the Faros AI website and blog.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

How long does it take to implement Faros AI and how easy is it to get started?

Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources through API tokens. Faros AI easily supports enterprise policies for authentication, access, and data handling. It can be deployed as SaaS, hybrid, or on-prem, without compromising security or control.

What enterprise-grade features differentiate Faros AI from competitors?

Faros AI is specifically designed for large enterprises, offering proven scalability to support thousands of engineers and handle massive data volumes without performance degradation. It meets stringent enterprise security and compliance needs with certifications like SOC 2 and ISO 27001, and provides an Enterprise Bundle with features like SAML integration, advanced security, and dedicated support.

What resources do customers need to get started with Faros AI?

Faros AI can be deployed as SaaS, hybrid, or on-prem. Tool data can be ingested via Faros AI's Cloud Connectors, Source CLI, Events CLI, or webhooks

Faros AI Franklin Release: Superior Data Exploration and Visualization

Faros AI announces enhancements for engineering data exploration and building custom engineering productivity charts and dashboards

An image of a DNA double helix on a blue background with the title Faros AI Franklin Release

Faros AI Franklin Release: Superior Data Exploration and Visualization

Faros AI announces enhancements for engineering data exploration and building custom engineering productivity charts and dashboards

An image of a DNA double helix on a blue background with the title Faros AI Franklin Release
Chapters

Building on Faros AI for data-informed engineering decisions

Our Franklin release is packed with features that simplify every step of building on Faros AI, helping you transform engineering data into insights tailored to your mission, operating model, and culture.

As our customer Vimeo recently shared, “We started using Faros AI specifically for DORA metrics but discovered quickly that it could easily adapt with our evolving metrics, like security metrics and quarterly delivery rates. We were able to quickly build the reports and dashboards that gave us exactly what we were looking for.” 

In addition to new query and visualization features, we’re introducing new connectors, a hardened CLI, faster syncs, and improved archive management.  

As always, this release is named after a transformational scientist. Rosalind Franklin (1920–1958) was a British chemist and X-ray crystallographer whose groundbreaking work was crucial to understanding the molecular structures of DNA, RNA, viruses, coal, and graphite.

Franklin discovered the DNA double helix by capturing Photo 51, an X-ray diffraction image that revealed DNA's helical structure. The iconic double helix image is a testament to the power of visualization.

Let’s dive in.

Powerful query capabilities 

Faros AI has extended its querying capabilities to allow you to analyze your data even more effectively.  

Multiple time breakouts 

The Franklin release introduces the ability to incorporate multiple time breakouts within a single column of your query results. This enhancement makes it easier to create tables that display, for example, the number of bugs created on both a daily and weekly basis or quarterly metrics further broken down by month.

Using multiple time breakouts can add additional insight to your data.  For example, in the visualization below, we've created a heatmap for the “busiest” deployment hours of the day.

Heatmap of deployment activity by day and hour
Deployment activity heatmap using multiple time breakouts

Offset expressions, just like in Excel

Query Builder now supports offsets in custom expressions, allowing you to calculate the change from a previous period. This is handy for spotting trends and better understanding how your data behaves over time.

Chart of deployment metrics week over week
Deployment metrics week over week, with a custom column for the offset calculation

Reuse predefined calculated metrics

Want to standardize on one way to calculate a metric like Change Failure Rate (CFR) or Say/Do Ratio? Now, you can save a metric (under Dashboard Directory) to make it available when anyone builds a query. Predefined calculated metrics can help improve consistency across charts and shorten the time to build a new query. 

Boolean expressions in custom columns

Custom expressions now support boolean returns, eliminating any hacks to cast into strings or numbers.

Query builder using boolean expression
An example of a custom expression that returns only teams with more than 10 members

New charts and visualizations

Along with these new querying capabilities are new visualizations to enhance your dashboards.

Introducing sunburst charts 

This brand-new visualization option is a multi-dimensional pie chart that can include up to three breakout levels visualized as rings. Sunburst charts excel at depicting nested or hierarchical structures.

Sunburst chart of engineering org structure and team size
A sunburst chart captures the relative size of engineering teams

More trend comparisons! 

Trend charts give you a snapshot of how KPIs are tracking against a previous time period or target number. Now, you have more options for configuring those time ranges and benchmarks, and you can display up to three comparisons on one chart. Adjust and compare against a unit of time, the time increment, a static number like a goal, or another column like an average. 

Combo stacked bar charts

Who doesn’t love a stacked bar chart? You can now combine them with a trend line in a combo stacked bar chart.

Easy dashboard customization 

Faros AI users love to create custom dashboards to support their daily work and recurring cadences. These new features make them work even better!

Get started faster with section templates

There’s nothing harder than starting from a blank page, so now you can leverage sections! Sections are templates with headings and pre-arranged layouts for charts and KPIs. 

Add iframe cards

Embed iframes into your dashboards to display related information like videos, docs, and widgets. Embed anything that completes the context so your dashboard can truly be the one-stop-shop you envisioned. 

A Faros AI dashboard featuring a video in an iframe
A Faros AI dashboard featuring a video in an iframe

Change the time grouping

Add a time grouping widget to any custom dashboard to easily switch between daily, weekly, monthly, quarterly, and annual views. The selected time grouping will instantly apply to all the charts in the dashboard. 

Giant monitor comptibility

Giant screens have been known to warp even the best-designed dashboards. Now, you can limit the width of your dashboard so it will still look good on those huge monitors. 

Replace a card with a click

Love your dashboard but want to switch out a card? In Edit mode, simply hover over the card and click the “Replace” icon. The dashboard will automatically update and display the new card to look great in any size you choose.

Export pivot tables to Excel

Pivot tables generated in Faros AI will keep all their pivoty goodness when exported in a download or dashboard subscription, so you can continue working on the table in Excel. By default, all exported data keeps the formatting you set in Faros AI (e.g., if you formatted 187.50 as $187.50), but you can opt to download without formatting if preferred.

Archived content

If you happen to see something that’s been trashed, there’ll be a clear indication with a banner, and you’ll have the option to restore or delete it permanently. Also, trash is now a collection—meaning you can search, filter, sort, and view metadata. It’s visible to everyone, but permissions will determine which trashed items people can see.

Platform enhancements

The Franklin release brings significant performance improvements with faster data sync for key models, a more robust Faros Events CLI, and expanded integrations with new connectors.

Faster data sync for the most important models

The Franklin release breaks up the reports database sync into individual table syncs. Important tables such as employees and teams can now be updated at a much faster cadence than before, as their updates are no longer blocked by the processing of more complicated tables.

A hardened Faros Events CLI

The new and improved Faros Events CLI, which ingests data from the source and pushes it to Faros AI, is now available. The new CLI is less error-prone, easier to incorporate into your workflows, and has improved support for Windows operating systems. 

New connectors

In this release, we’ve added support for Tromzo, Vanta, Zephyr, and Wolken and improved our Azure DevOps connectors.

To learn more about these capabilities or speak to a product expert, reach out to our team.

Naomi Lurie

Naomi Lurie

Naomi Lurie is Head of Product Marketing at Faros. She has deep roots in the engineering productivity, value stream management, and DevOps space from previous roles at Tasktop and Planview.

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Cover of Faros AI report titled "The AI Productivity Paradox" on AI coding assistants and developer productivity.
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