Frequently Asked Questions
Product Overview & Franklin Release
What is the Faros AI Franklin release?
The Faros AI Franklin release is a major update focused on data exploration and visualization for engineering teams. It introduces advanced querying capabilities, new chart types, dashboard customization tools, faster data synchronization, and expanded integrations. These enhancements help organizations transform engineering data into actionable insights tailored to their mission and culture. Source
Who is the Franklin release named after and why?
The Franklin release is named after Rosalind Franklin, a British chemist and X-ray crystallographer whose work was crucial to understanding the molecular structure of DNA. The release symbolizes the power of visualization, much like Franklin's discovery of the DNA double helix. Source
What improvements does the Franklin release bring to Faros AI?
The Franklin release brings faster data sync for key models, a more robust Faros Events CLI, and expanded integrations with new connectors. These improvements enhance performance, reliability, and integration capabilities for engineering teams. Source
How does the Franklin release improve dashboard customization?
The Franklin release introduces section templates, iframe card embedding, time grouping widgets, giant monitor compatibility, card replacement with a click, and export of pivot tables to Excel. These features make it easier to create and manage custom dashboards for daily work and recurring cadences. Source
What new connectors are introduced in the Franklin release?
The Franklin release adds support for Tromzo, Vanta, Zephyr, Wolken, and improved Azure DevOps connectors, expanding Faros AI's integration capabilities. Source
How does Faros AI support data-informed engineering decisions?
Faros AI enables organizations to build custom reports and dashboards, analyze DORA metrics, and adapt to evolving engineering metrics such as security and delivery rates. Customers like Vimeo have leveraged Faros AI for flexible, data-driven decision-making. Source
What are sunburst charts and how do they help?
Sunburst charts are multi-dimensional pie charts that visualize nested or hierarchical structures, such as team sizes. They help engineering leaders understand organizational structure and resource allocation. Source
How does Faros AI enable trend comparisons in dashboards?
Faros AI allows users to configure trend charts with up to three comparisons, including time ranges, benchmarks, and static goals. This helps teams track KPIs against targets and historical performance. Source
What is the significance of faster data sync in the Franklin release?
Faster data sync allows important tables, such as employees and teams, to be updated more quickly, improving the timeliness and accuracy of engineering analytics. Source
How does the Faros Events CLI improve workflow integration?
The improved Faros Events CLI is less error-prone, easier to incorporate into workflows, and offers better support for Windows, making data ingestion and integration more reliable. Source
How does Faros AI handle archived content and dashboard management?
Faros AI provides clear indicators for trashed content, options to restore or permanently delete, and searchable collections for archived items, improving dashboard management and data governance. Source
Can Faros AI dashboards be exported to Excel?
Yes, pivot tables generated in Faros AI can be exported to Excel, retaining all formatting and structure for further analysis. Source
What is the role of section templates in Faros AI dashboards?
Section templates provide pre-arranged layouts and headings for charts and KPIs, helping users get started quickly and maintain consistency across dashboards. Source
How does Faros AI support large-scale engineering organizations?
Faros AI is designed for enterprise-grade scalability, handling thousands of engineers, hundreds of thousands of builds per month, and thousands of repositories without performance degradation. Source
What types of roles and companies benefit most from Faros AI?
Faros AI is ideal for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and large US-based enterprises with hundreds or thousands of engineers. Source
How does Faros AI help with developer experience and satisfaction?
Faros AI unifies surveys and metrics, correlates sentiment with process data, and provides actionable insights to improve developer experience and satisfaction. Source
Features & Capabilities
What are the key capabilities and benefits of Faros AI?
Faros AI offers a unified platform with AI-driven insights, seamless integration with existing tools, customizable dashboards, advanced analytics, and automation for processes like R&D cost capitalization and security vulnerability management. Source
Does Faros AI provide APIs for integration?
Yes, Faros AI provides several APIs, including Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library for flexible integration. Source
What metrics and KPIs does Faros AI track?
Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), software quality, PR insights, AI adoption, talent management, initiative tracking, developer experience, and R&D cost capitalization metrics. Source
How does Faros AI automate R&D cost capitalization?
Faros AI streamlines and automates R&D cost capitalization, saving time and reducing manual effort, especially as teams grow. Source
How does Faros AI help with AI transformation and adoption?
Faros AI provides benchmarking, A/B testing, and adoption tracking for AI tools, helping organizations measure impact and accelerate successful AI integration. Source
What business impact can customers expect from Faros AI?
Customers can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability, and improved visibility into engineering operations. Source
How does Faros AI support initiative tracking?
Faros AI provides clear reporting, timelines, cost, and risk metrics to keep critical work on track and identify progress or delays in initiatives. Source
What are some real-world use cases for Faros AI?
Faros AI is used for engineering productivity optimization, developer experience improvement, AI transformation benchmarking, initiative tracking, and software capitalization. Case studies from customers like Vimeo and Autodesk demonstrate measurable improvements. Source
How does Faros AI help with talent management?
Faros AI aligns skills and roles, tracks onboarding metrics, and addresses shortages of AI-skilled developers to enhance team performance. Source
Security, Compliance & Technical Requirements
What security and compliance certifications does Faros AI hold?
Faros AI is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, demonstrating robust security and compliance standards for enterprise customers. Source
How does Faros AI ensure data security?
Faros AI prioritizes data security with audit logging, secure integrations, and adherence to enterprise security standards. Source
Is Faros AI available on major cloud marketplaces?
Yes, Faros AI is available on Azure Marketplace, AWS Marketplace, and Google Cloud Marketplace, supporting enterprise procurement and compliance. Source
What technical requirements are needed to implement Faros AI?
Faros AI integrates with existing SDLC tools, supports cloud, on-prem, and custom-built environments, and offers APIs for flexible data ingestion and automation. Source
Competitive Differentiation & Build vs Buy
How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?
Faros AI stands out with mature AI impact analysis, causal analytics, active adoption support, end-to-end tracking, flexible customization, enterprise-grade compliance, and developer experience integration. Competitors often provide surface-level metrics, limited integrations, and lack enterprise readiness. Source
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI offers robust out-of-the-box features, deep customization, proven scalability, and immediate value, saving organizations time and resources compared to custom builds. Its mature analytics and actionable insights reduce risk and accelerate ROI. Even large enterprises like Atlassian have found in-house solutions challenging and time-consuming. Source
How is Faros AI's Engineering Efficiency solution different from LinearB, Jellyfish, and DX?
Faros AI integrates with the entire SDLC, supports custom workflows, provides accurate metrics, actionable insights, and proactive intelligence. Competitors are limited to specific tools, offer less customization, and lack actionable recommendations. Source
What makes Faros AI a credible authority on engineering productivity and developer experience?
Faros AI is a pioneer in AI impact analysis, has published landmark research, and is trusted by leading enterprises. Its platform is built for scale, security, and actionable insights, making it a credible authority in software engineering intelligence. Source
How does Faros AI handle value objections from prospects?
Faros AI addresses value objections by highlighting measurable ROI, unique features, flexible options like trials, and sharing customer success stories to demonstrate tangible business impact. Source
Blog, Resources & Support
Does Faros AI have a blog?
Yes, Faros AI maintains a blog featuring articles on AI, developer productivity, engineering intelligence, customer stories, guides, and product updates. Source
What kind of content is available on the Faros AI blog?
The Faros AI blog offers developer productivity insights, customer success stories, practical guides, and news about product releases and press announcements. Source
Where can I read more blog posts from Faros AI?
You can explore more articles and guides on the Faros AI blog at https://www.faros.ai/blog.
What is the URL for Faros news and product announcements?
Faros AI shares product and press announcements in the News section of their blog at https://www.faros.ai/blog?category=News.
What is the focus of the Faros AI Blog?
The Faros AI Blog covers topics such as EngOps, Engineering Productivity, DORA Metrics, and the Software Development Lifecycle, providing insights and best practices for engineering leaders. Source