Why is Faros AI a credible authority on engineering data exploration and visualization?
Faros AI is a recognized leader in software engineering intelligence, trusted by global enterprises to optimize developer productivity and experience. The Franklin release showcases Faros AI's commitment to innovation, introducing advanced data exploration and visualization features that empower engineering teams to make data-driven decisions. Faros AI's platform is enterprise-grade, scalable to thousands of engineers and hundreds of thousands of builds per month, and is backed by industry certifications such as SOC 2, ISO 27001, GDPR, and CSA STAR. Customers like Vimeo, Autodesk, and Coursera have leveraged Faros AI to achieve measurable improvements in productivity and efficiency (Customer Stories).
What is the Franklin release and why is it significant for engineering teams?
The Franklin release is a major update to Faros AI's platform, named after Rosalind Franklin, the scientist who helped discover the DNA double helix. This release introduces powerful new query and visualization capabilities, including multiple time breakouts, offset expressions, predefined calculated metrics, boolean expressions in custom columns, sunburst charts, trend comparisons, combo stacked bar charts, and enhanced dashboard customization. These features enable engineering teams to analyze data more effectively, build tailored dashboards, and make informed decisions that drive productivity and quality. The release also includes faster data synchronization, a hardened CLI, and expanded integrations with new connectors, further improving platform performance and usability.
Features & Capabilities
What are the key features introduced in the Franklin release?
The Franklin release introduces several advanced features:
Powerful query capabilities, including multiple time breakouts and offset expressions
Predefined calculated metrics for consistency across dashboards
Boolean expressions in custom columns
New visualizations: sunburst charts, trend comparisons, combo stacked bar charts
Easy dashboard customization with section templates, iframe cards, and time grouping widgets
Export pivot tables to Excel with preserved formatting
Improved archive management for trashed content
Faster data sync for key models and a more robust Faros Events CLI
Expanded integrations with new connectors (Tromzo, Vanta, Zephyr, Wolken, and improved Azure DevOps)
Faros AI provides several APIs to support integration and automation, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library. These APIs enable seamless data ingestion, querying, business intelligence, and workflow automation across engineering operations.
What security and compliance certifications does Faros AI hold?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications. These credentials demonstrate Faros AI's commitment to robust security and compliance standards, ensuring enterprise-grade data protection and auditability (Security Overview).
How does Faros AI ensure scalability and performance?
Faros AI delivers enterprise-grade scalability, capable of handling thousands of engineers, 800,000 builds per month, and 11,000 repositories without performance degradation. This ensures that large organizations can rely on Faros AI for consistent, high-performance engineering analytics and operations.
Use Cases & Business Impact
Who is the target audience for Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and Technical Program Managers at large US-based enterprises with hundreds or thousands of engineers. The platform addresses the needs of organizations seeking to optimize engineering productivity, quality, and AI transformation.
What business impact can customers expect from using Faros AI?
Customers using Faros AI have reported a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations. These outcomes accelerate time-to-market, optimize resource allocation, and enable data-driven decision-making for engineering organizations.
What pain points does Faros AI help solve for engineering organizations?
Faros AI addresses key pain points including:
Engineering productivity bottlenecks and inefficiencies
Software quality, reliability, and stability (especially from contractors' commits)
Measuring and operationalizing AI transformation
Talent management and skill alignment
DevOps maturity and investment guidance
Initiative delivery tracking and risk identification
What KPIs and metrics does Faros AI track to address these pain points?
Faros AI tracks a comprehensive set of KPIs and metrics, including:
DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR)
Team health and tech debt
Software quality and PR insights
AI adoption, time savings, and impact
Workforce talent management and onboarding metrics
Initiative tracking (timelines, cost, risks)
Developer sentiment correlations
Automation metrics for R&D cost capitalization
How does Faros AI help different personas within engineering organizations?
Faros AI provides tailored solutions for various roles:
Engineering Leaders: Insights into bottlenecks and workflow optimization
Technical Program Managers: Clear reporting for initiative progress and risk identification
Platform Engineering Leaders: Strategic guidance for DevOps maturity
Developer Productivity Leaders: Actionable insights from sentiment and activity data
CTOs and Senior Architects: Tools to measure AI coding assistant impact and adoption
This persona-specific approach ensures each role receives the precise data and insights needed to address their unique challenges.
Can you share examples of customer success with Faros AI?
Vimeo used Faros AI to track DORA metrics and quickly adapted the platform to evolving needs, such as security metrics and quarterly delivery rates. They were able to build custom reports and dashboards that provided exactly the insights they needed (Vimeo Case Study). Other customers like Autodesk and Coursera have also achieved measurable improvements in productivity and efficiency (Customer Stories).
Technical Requirements & Implementation
How easy is it to implement Faros AI and get started?
Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources. Git and Jira Analytics setup takes just 10 minutes. Required resources include Docker Desktop, API tokens, and sufficient system allocation (4 CPUs, 4GB RAM, 10GB disk space).
Support & Training
What customer support options are available for Faros AI users?
Faros AI offers robust customer support, including access to an Email & Support Portal, a Community Slack channel, and a Dedicated Slack Channel for Enterprise Bundle customers. These resources provide timely assistance with maintenance, upgrades, troubleshooting, and onboarding.
What training and technical support does Faros AI provide to help customers get started?
Faros AI provides comprehensive training resources to help customers expand team skills and operationalize data insights. Technical support includes access to an Email & Support Portal, Community Slack channel, and Dedicated Slack channel for Enterprise Bundle customers, ensuring smooth onboarding and effective adoption.
Blog & Resources
Where can I find more information and articles about Faros AI?
You can explore articles, guides, and customer stories on AI, developer productivity, and developer experience by visiting the Faros AI blog. For the latest news, visit the News Blog.
What topics are covered in the Faros AI blog?
The Faros AI blog covers topics such as AI, developer productivity, developer experience, best practices, customer success stories, and product updates. Categories include Guides, News, and Customer Success Stories.
Building on Faros AI for data-informed engineering decisions
Our Franklin release is packed with features that simplify every step of building on Faros AI, helping you transform engineering data into insights tailored to your mission, operating model, and culture.
As our customer Vimeo recently shared, “We started using Faros AI specifically for DORA metrics but discovered quickly that it could easily adapt with our evolving metrics, like security metrics and quarterly delivery rates. We were able to quickly build the reports and dashboards that gave us exactly what we were looking for.”
In addition to new query and visualization features, we’re introducing new connectors, a hardened CLI, faster syncs, and improved archive management.
As always, this release is named after a transformational scientist. Rosalind Franklin (1920–1958) was a British chemist and X-ray crystallographer whose groundbreaking work was crucial to understanding the molecular structures of DNA, RNA, viruses, coal, and graphite.
Franklin discovered the DNA double helix by capturing Photo 51, an X-ray diffraction image that revealed DNA's helical structure. The iconic double helix image is a testament to the power of visualization.
Let’s dive in.
Powerful query capabilities
Faros AI has extended its querying capabilities to allow you to analyze your data even more effectively.
Multiple time breakouts
The Franklin release introduces the ability to incorporate multiple time breakouts within a single column of your query results. This enhancement makes it easier to create tables that display, for example, the number of bugs created on both a daily and weekly basis or quarterly metrics further broken down by month.
Using multiple time breakouts can add additional insight to your data. For example, in the visualization below, we've created a heatmap for the “busiest” deployment hours of the day.
Deployment activity heatmap using multiple time breakouts
Offset expressions, just like in Excel
Query Builder now supports offsets in custom expressions, allowing you to calculate the change from a previous period. This is handy for spotting trends and better understanding how your data behaves over time.
Deployment metrics week over week, with a custom column for the offset calculation
Reuse predefined calculated metrics
Want to standardize on one way to calculate a metric like Change Failure Rate (CFR) or Say/Do Ratio? Now, you can save a metric (under Dashboard Directory) to make it available when anyone builds a query. Predefined calculated metrics can help improve consistency across charts and shorten the time to build a new query.
Boolean expressions in custom columns
Custom expressions now support boolean returns, eliminating any hacks to cast into strings or numbers.
An example of a custom expression that returns only teams with more than 10 members
New charts and visualizations
Along with these new querying capabilities are new visualizations to enhance your dashboards.
Introducing sunburst charts
This brand-new visualization option is a multi-dimensional pie chart that can include up to three breakout levels visualized as rings. Sunburst charts excel at depicting nested or hierarchical structures.
A sunburst chart captures the relative size of engineering teams
More trend comparisons!
Trend charts give you a snapshot of how KPIs are tracking against a previous time period or target number. Now, you have more options for configuring those time ranges and benchmarks, and you can display up to three comparisons on one chart. Adjust and compare against a unit of time, the time increment, a static number like a goal, or another column like an average.
Combo stacked bar charts
Who doesn’t love a stacked bar chart? You can now combine them with a trend line in a combo stacked bar chart.
Easy dashboard customization
Faros AI users love to create custom dashboards to support their daily work and recurring cadences. These new features make them work even better!
Get started faster with section templates
There’s nothing harder than starting from a blank page, so now you can leverage sections! Sections are templates with headings and pre-arranged layouts for charts and KPIs.
Add iframe cards
Embed iframes into your dashboards to display related information like videos, docs, and widgets. Embed anything that completes the context so your dashboard can truly be the one-stop-shop you envisioned.
A Faros AI dashboard featuring a video in an iframe
Change the time grouping
Add a time grouping widget to any custom dashboard to easily switch between daily, weekly, monthly, quarterly, and annual views. The selected time grouping will instantly apply to all the charts in the dashboard.
Giant monitor comptibility
Giant screens have been known to warp even the best-designed dashboards. Now, you can limit the width of your dashboard so it will still look good on those huge monitors.
Replace a card with a click
Love your dashboard but want to switch out a card? In Edit mode, simply hover over the card and click the “Replace” icon. The dashboard will automatically update and display the new card to look great in any size you choose.
Export pivot tables to Excel
Pivot tables generated in Faros AI will keep all their pivoty goodness when exported in a download or dashboard subscription, so you can continue working on the table in Excel. By default, all exported data keeps the formatting you set in Faros AI (e.g., if you formatted 187.50 as $187.50), but you can opt to download without formatting if preferred.
Archived content
If you happen to see something that’s been trashed, there’ll be a clear indication with a banner, and you’ll have the option to restore or delete it permanently. Also, trash is now a collection—meaning you can search, filter, sort, and view metadata. It’s visible to everyone, but permissions will determine which trashed items people can see.
Platform enhancements
The Franklin release brings significant performance improvements with faster data sync for key models, a more robust Faros Events CLI, and expanded integrations with new connectors.
Faster data sync for the most important models
The Franklin release breaks up the reports database sync into individual table syncs. Important tables such as employees and teams can now be updated at a much faster cadence than before, as their updates are no longer blocked by the processing of more complicated tables.
A hardened Faros Events CLI
The new and improved Faros Events CLI, which ingests data from the source and pushes it to Faros AI, is now available. The new CLI is less error-prone, easier to incorporate into your workflows, and has improved support for Windows operating systems.
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