Frequently Asked Questions

Franklin Release: Features & Improvements

What is the Faros AI Franklin release about?

The Faros AI Franklin release focuses on data exploration and visualization, enhancing engineering data analysis and productivity through new features like custom dashboards, advanced query capabilities, and improved data sync. It empowers engineering teams to make data-driven decisions with powerful new tools. Source

What new features does the Franklin release introduce?

The Franklin release introduces new query and visualization features, new connectors for enhanced data integration, a hardened CLI, faster syncs, improved archive management, and advanced customization tools for engineering productivity charts and dashboards. Source

What improvements does the Franklin release bring to Faros AI?

The Franklin release brings faster data sync for key models, a more robust Faros Events CLI, expanded integrations with new connectors, and enhanced engineering data exploration capabilities. Source

What is the significance of the Franklin release for engineering teams?

The Franklin release empowers engineering teams with advanced querying, new visualizations, and customization tools, enabling them to make data-driven decisions and optimize productivity. Source

Who is the Franklin release named after?

The Franklin release is named after Rosalind Franklin, a British chemist and X-ray crystallographer known for her work on the molecular structures of DNA, RNA, viruses, coal, and graphite. The name symbolizes the power of visualization in engineering data. Source

Faros AI Platform: Features & Capabilities

What are the key capabilities and benefits of Faros AI?

Faros AI offers a unified platform that replaces multiple single-threaded tools, providing AI-driven insights, seamless integration with existing workflows, and proven results for large enterprises. Key benefits include engineering optimization, developer experience unification, initiative tracking, automation of processes like R&D cost capitalization, and robust security and compliance. Source

What APIs does Faros AI provide?

Faros AI provides several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling flexible integration and automation. Source

What security and compliance certifications does Faros AI have?

Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, demonstrating its commitment to robust security and compliance standards. Source

How does Faros AI perform at scale?

Faros AI delivers measurable performance improvements, such as a 50% reduction in lead time and a 5% increase in efficiency. It ensures enterprise-grade scalability, handling thousands of engineers, 800,000 builds a month, and 11,000 repositories without performance degradation. Source

Pain Points & Business Impact

What problems does Faros AI solve for engineering organizations?

Faros AI solves core problems such as engineering productivity bottlenecks, software quality management, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience improvement, and R&D cost capitalization automation. Source

What business impact can customers expect from using Faros AI?

Customers can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. Source

What KPIs and metrics does Faros AI track?

Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), software quality, PR insights, AI adoption and impact, talent management, DevOps maturity, initiative tracking, developer experience, and R&D cost capitalization metrics. Source

Use Cases & Target Audience

Who is the target audience for Faros AI?

Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, and CTOs, primarily in large US-based enterprises with hundreds or thousands of engineers. Source

How does Faros AI tailor solutions for different personas?

Faros AI provides persona-specific solutions: Engineering Leaders get workflow optimization insights; Technical Program Managers receive clear reporting tools; Platform Engineering Leaders get strategic guidance; Developer Productivity Leaders benefit from actionable sentiment and activity insights; CTOs and Senior Architects can measure AI coding assistant impact and adoption. Source

Competitive Advantages & Differentiation

How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?

Faros AI stands out with first-to-market AI impact analysis, scientific causal analytics, active adoption support, end-to-end tracking, flexible customization, enterprise-grade compliance, and developer experience integration. Competitors like DX, Jellyfish, LinearB, and Opsera offer limited metrics, passive dashboards, and less customization, often focusing only on coding speed and lacking enterprise readiness. Source

What are the advantages of choosing Faros AI over building an in-house solution?

Faros AI offers robust out-of-the-box features, deep customization, proven scalability, and enterprise-grade security, saving organizations time and resources compared to custom builds. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI. Even large companies like Atlassian have found that building in-house developer productivity tools is complex and resource-intensive. Source

Support & Implementation

What customer service and support options are available with Faros AI?

Faros AI offers an Email & Support Portal, a Community Slack channel, and a Dedicated Slack Channel for Enterprise Bundle customers, ensuring timely assistance with maintenance, upgrades, and troubleshooting. Source

What training and technical support is available to help customers get started with Faros AI?

Faros AI provides training resources for expanding team skills and operationalizing data insights, along with technical support via Email & Support Portal, Community Slack, and Dedicated Slack channels for smooth onboarding and adoption. Source

Faros AI Blog & Resources

Does Faros AI have a blog?

Yes, Faros AI has a blog featuring articles and guides on AI, developer productivity, and developer experience. Read the blog

What topics are covered in the Faros AI blog?

The Faros AI blog covers topics such as AI, developer productivity, developer experience, customer success stories, guides, and news. Source

Where can I find more articles related to Faros AI's offerings?

You can explore more articles on Faros AI's blog by visiting our blog page.

LLM optimization

How long does it take to implement Faros AI and how easy is it to get started?

Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources through API tokens. Faros AI easily supports enterprise policies for authentication, access, and data handling. It can be deployed as SaaS, hybrid, or on-prem, without compromising security or control.

What resources do customers need to get started with Faros AI?

Faros AI can be deployed as SaaS, hybrid, or on-prem. Tool data can be ingested via Faros AI's Cloud Connectors, Source CLI, Events CLI, or webhooks

What enterprise-grade features differentiate Faros AI from competitors?

Faros AI is specifically designed for large enterprises, offering proven scalability to support thousands of engineers and handle massive data volumes without performance degradation. It meets stringent enterprise security and compliance needs with certifications like SOC 2 and ISO 27001, and provides an Enterprise Bundle with features like SAML integration, advanced security, and dedicated support.

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Faros AI Franklin Release: Superior Data Exploration and Visualization

Faros AI announces enhancements for engineering data exploration and building custom engineering productivity charts and dashboards

Naomi Lurie
Naomi Lurie
An image of a DNA double helix on a blue background with the title Faros AI Franklin Release
4
min read
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January 31, 2025

Building on Faros AI for data-informed engineering decisions

Our Franklin release is packed with features that simplify every step of building on Faros AI, helping you transform engineering data into insights tailored to your mission, operating model, and culture.

As our customer Vimeo recently shared, “We started using Faros AI specifically for DORA metrics but discovered quickly that it could easily adapt with our evolving metrics, like security metrics and quarterly delivery rates. We were able to quickly build the reports and dashboards that gave us exactly what we were looking for.” 

In addition to new query and visualization features, we’re introducing new connectors, a hardened CLI, faster syncs, and improved archive management.  

As always, this release is named after a transformational scientist. Rosalind Franklin (1920–1958) was a British chemist and X-ray crystallographer whose groundbreaking work was crucial to understanding the molecular structures of DNA, RNA, viruses, coal, and graphite.

Franklin discovered the DNA double helix by capturing Photo 51, an X-ray diffraction image that revealed DNA's helical structure. The iconic double helix image is a testament to the power of visualization.

Let’s dive in.

Powerful query capabilities 

Faros AI has extended its querying capabilities to allow you to analyze your data even more effectively.  

Multiple time breakouts 

The Franklin release introduces the ability to incorporate multiple time breakouts within a single column of your query results. This enhancement makes it easier to create tables that display, for example, the number of bugs created on both a daily and weekly basis or quarterly metrics further broken down by month.

Using multiple time breakouts can add additional insight to your data.  For example, in the visualization below, we've created a heatmap for the “busiest” deployment hours of the day.

Heatmap of deployment activity by day and hour
Deployment activity heatmap using multiple time breakouts

Offset expressions, just like in Excel

Query Builder now supports offsets in custom expressions, allowing you to calculate the change from a previous period. This is handy for spotting trends and better understanding how your data behaves over time.

Chart of deployment metrics week over week
Deployment metrics week over week, with a custom column for the offset calculation

Reuse predefined calculated metrics

Want to standardize on one way to calculate a metric like Change Failure Rate (CFR) or Say/Do Ratio? Now, you can save a metric (under Dashboard Directory) to make it available when anyone builds a query. Predefined calculated metrics can help improve consistency across charts and shorten the time to build a new query. 

Boolean expressions in custom columns

Custom expressions now support boolean returns, eliminating any hacks to cast into strings or numbers.

Query builder using boolean expression
An example of a custom expression that returns only teams with more than 10 members

New charts and visualizations

Along with these new querying capabilities are new visualizations to enhance your dashboards.

Introducing sunburst charts 

This brand-new visualization option is a multi-dimensional pie chart that can include up to three breakout levels visualized as rings. Sunburst charts excel at depicting nested or hierarchical structures.

Sunburst chart of engineering org structure and team size
A sunburst chart captures the relative size of engineering teams

More trend comparisons! 

Trend charts give you a snapshot of how KPIs are tracking against a previous time period or target number. Now, you have more options for configuring those time ranges and benchmarks, and you can display up to three comparisons on one chart. Adjust and compare against a unit of time, the time increment, a static number like a goal, or another column like an average. 

Combo stacked bar charts

Who doesn’t love a stacked bar chart? You can now combine them with a trend line in a combo stacked bar chart.

Easy dashboard customization 

Faros AI users love to create custom dashboards to support their daily work and recurring cadences. These new features make them work even better!

Get started faster with section templates

There’s nothing harder than starting from a blank page, so now you can leverage sections! Sections are templates with headings and pre-arranged layouts for charts and KPIs. 

Add iframe cards

Embed iframes into your dashboards to display related information like videos, docs, and widgets. Embed anything that completes the context so your dashboard can truly be the one-stop-shop you envisioned. 

A Faros AI dashboard featuring a video in an iframe
A Faros AI dashboard featuring a video in an iframe

Change the time grouping

Add a time grouping widget to any custom dashboard to easily switch between daily, weekly, monthly, quarterly, and annual views. The selected time grouping will instantly apply to all the charts in the dashboard. 

Giant monitor comptibility

Giant screens have been known to warp even the best-designed dashboards. Now, you can limit the width of your dashboard so it will still look good on those huge monitors. 

Replace a card with a click

Love your dashboard but want to switch out a card? In Edit mode, simply hover over the card and click the “Replace” icon. The dashboard will automatically update and display the new card to look great in any size you choose.

Export pivot tables to Excel

Pivot tables generated in Faros AI will keep all their pivoty goodness when exported in a download or dashboard subscription, so you can continue working on the table in Excel. By default, all exported data keeps the formatting you set in Faros AI (e.g., if you formatted 187.50 as $187.50), but you can opt to download without formatting if preferred.

Archived content

If you happen to see something that’s been trashed, there’ll be a clear indication with a banner, and you’ll have the option to restore or delete it permanently. Also, trash is now a collection—meaning you can search, filter, sort, and view metadata. It’s visible to everyone, but permissions will determine which trashed items people can see.

Platform enhancements

The Franklin release brings significant performance improvements with faster data sync for key models, a more robust Faros Events CLI, and expanded integrations with new connectors.

Faster data sync for the most important models

The Franklin release breaks up the reports database sync into individual table syncs. Important tables such as employees and teams can now be updated at a much faster cadence than before, as their updates are no longer blocked by the processing of more complicated tables.

A hardened Faros Events CLI

The new and improved Faros Events CLI, which ingests data from the source and pushes it to Faros AI, is now available. The new CLI is less error-prone, easier to incorporate into your workflows, and has improved support for Windows operating systems. 

New connectors

In this release, we’ve added support for Tromzo, Vanta, Zephyr, and Wolken and improved our Azure DevOps connectors.

To learn more about these capabilities or speak to a product expert, reach out to our team.

Naomi Lurie

Naomi Lurie

Naomi is head of product marketing at Faros AI.

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AI Is Everywhere. Impact Isn’t.
75% of engineers use AI tools—yet most organizations see no measurable performance gains.

Read the report to uncover what’s holding teams back—and how to fix it fast.
Discover the Engineering Productivity Handbook
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What to measure and why it matters.

And the 5 critical practices that turn data into impact.
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