Frequently Asked Questions
Product Overview & Value Proposition
What is Faros AI Einstein and what does it offer?
Faros AI Einstein is a super-intelligent solution designed to optimize GitHub Copilot adoption and measure its ROI for engineering organizations. It provides advanced causal analysis, granular telemetry, and actionable insights to help teams understand and maximize the impact of AI tools across the software development lifecycle (SDLC). Source
Why is Faros AI considered a credible authority on developer productivity and AI impact?
Faros AI is a market leader in AI impact metrics, having launched AI impact analysis in October 2023 and published landmark research on the AI Productivity Paradox using data from 10,000 developers across 1,200 teams. Faros AI has over two years of real-world optimization experience and was an early GitHub Copilot design partner. Source
What is the primary purpose of Faros AI?
Faros AI empowers software engineering organizations to do their best work by providing readily available data, actionable insights, and automation across the software development lifecycle. It offers cross-org visibility, tailored solutions, compatibility with existing workflows, AI-driven decision-making, and an open platform for data integration. Source
Who is the target audience for Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and typically large US-based enterprises with several hundred or thousands of engineers. Source
Features & Capabilities
What are the key features of Faros AI Einstein?
Key features include advanced causal analysis for productivity metrics, Lighthouse AI Query Helper for natural language data exploration, centralized codebase security visibility, granular telemetry for Copilot usage, Slackbot integration for conversational insights, and new connectors for GitHub Actions, GitHub Advanced Security, and Testrail. Source
How does Faros AI measure the impact of GitHub Copilot?
Faros AI uses advanced causal analysis techniques to determine whether changes in productivity metrics are directly caused by Copilot usage or by other factors such as engineering work type, code structure, engineer seniority, and incident volume. Source
What is Lighthouse AI Query Helper and how does it work?
Lighthouse AI Query Helper allows teams to ask complex engineering questions in natural language and receive precise, actionable insights. It generates accurate responses, visualizes metrics, and explains tricky syntax, making data exploration accessible without advanced SQL knowledge. Source
How does Faros AI provide centralized visibility for codebase security?
Faros AI's Software Security intelligence module consolidates vulnerability data across repositories, enabling real-time tracking, team alerts for overdue patches, unified views of security findings, and monitoring of team-level security performance to ensure SLAs are met and risk exposure is minimized. Source
What connectors and integrations are available with Faros AI Einstein?
Faros AI Einstein introduces new connectors for GitHub Actions, GitHub Advanced Security, and Testrail, along with improved homepage notifications, faster dashboard performance, and fine-grained RBAC for dashboards and data. Source
Does Faros AI offer APIs for integration?
Yes, Faros AI provides several APIs, including Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library for seamless integration with existing tools and workflows. Source
Use Cases & Business Impact
What business impact can customers expect from using Faros AI?
Customers can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. Source
How does Faros AI help organizations optimize engineering productivity?
Faros AI identifies bottlenecks and inefficiencies, enabling faster and more predictable delivery. It tracks DORA metrics, team health, and tech debt, providing actionable insights for continuous improvement. Source
How does Faros AI support AI transformation initiatives?
Faros AI measures the impact of AI tools, runs A/B tests, tracks adoption, and provides robust data-driven insights to ensure successful AI integration and transformation. Source
What pain points does Faros AI address for engineering organizations?
Faros AI addresses pain points such as engineering productivity bottlenecks, software quality challenges, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience, and R&D cost capitalization. Source
How does Faros AI help with software quality and reliability?
Faros AI manages software quality, reliability, and stability, especially from contractors' commits, by providing metrics on effectiveness, efficiency, gaps, and PR insights. Source
How does Faros AI improve developer experience?
Faros AI unifies surveys and metrics, correlates sentiment with process data, and provides actionable insights for timely improvements in developer experience. Source
What KPIs and metrics does Faros AI track?
Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), software quality, PR insights, AI adoption, time savings, workforce talent management, initiative tracking, developer sentiment, and R&D cost capitalization metrics. Source
Security & Compliance
How does Faros AI ensure product security and compliance?
Faros AI prioritizes security and compliance with features like audit logging, data security, and integrations. It holds certifications such as SOC 2, ISO 27001, GDPR, and CSA STAR, meeting enterprise standards by design. Source
What security certifications does Faros AI have?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, demonstrating its commitment to robust security and compliance standards. Source
Competitive Comparison & Differentiation
How does Faros AI differ from DX, Jellyfish, LinearB, and Opsera?
Faros AI stands out with mature AI impact analysis, landmark research, and proven real-world optimization. It uses scientific causal analysis, provides active adoption support, offers end-to-end tracking, and delivers enterprise-grade customization and compliance. Competitors often provide only surface-level correlations, passive dashboards, limited metrics, and lack enterprise readiness. Source
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations time and resources compared to custom builds. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI. Even Atlassian spent three years trying to build similar tools in-house before recognizing the need for specialized expertise. Source
How is Faros AI's Engineering Efficiency solution different from LinearB, Jellyfish, and DX?
Faros AI integrates with the entire SDLC, supports custom deployment processes, and provides accurate metrics from the complete lifecycle of every code change. It offers actionable insights, proactive intelligence, and easy implementation, unlike competitors who are limited to Jira and GitHub data and require complex setup. Source
Technical Requirements & Implementation
How scalable is Faros AI for large engineering organizations?
Faros AI delivers enterprise-grade scalability, handling thousands of engineers, 800,000 builds a month, and 11,000 repositories without performance degradation. Source
What improvements in performance can Faros AI deliver?
Faros AI has improved dashboard load times by 92% for even the heaviest dashboards, ensuring fast and reliable access to engineering metrics. Source
What technical integrations does Faros AI support?
Faros AI supports integrations with GitHub Actions, GitHub Advanced Security, Testrail, VSCode, Cursor, and offers APIs for custom workflows. Source
Support & Implementation
How can I request a demo of Faros AI Einstein?
You can request a personalized demonstration of Faros AI Einstein by contacting the Faros AI team through their website. Source
What support options are available for Faros AI customers?
Faros AI provides support through documentation, Slackbot integration, and direct contact with product experts for demos and technical assistance. Source
Faros AI Blog & Resources
What kind of content is available on the Faros AI blog?
The Faros AI blog features guides, customer stories, product updates, and research reports on topics such as developer productivity, AI, engineering intelligence, and best practices. Source
Where can I read more blog posts from Faros AI?
You can explore more articles and guides on AI, developer productivity, and developer experience on the Faros AI blog at https://www.faros.ai/blog.
What is the focus of the Faros AI Blog?
The Faros AI Blog offers a rich library of articles on EngOps, Engineering Productivity, DORA Metrics, and the Software Development Lifecycle. Source
What is the URL for Faros news and product announcements?
Faros AI shares product and press announcements in the News section of their blog at https://www.faros.ai/blog?category=News.
Does Faros AI have a blog?
Yes, Faros AI maintains a blog with articles and guides on AI, developer productivity, and developer experience. Source