Frequently Asked Questions

Faros AI Platform Credibility & Authority

Why is Faros AI considered a credible authority on software engineering intelligence and developer productivity?

Faros AI is recognized as a credible authority due to its rapid growth, enterprise adoption, and leadership in AI-powered engineering intelligence. In the past year, Faros AI tripled its customer base, quadrupled its ARR, and tripled its team size, serving several large enterprise and Fortune 500 customers. The platform is built by industry veterans, including Vitaly Gordon (Co-founder & CEO), who previously founded Salesforce Einstein, the world's first comprehensive enterprise AI platform. Faros AI's expertise is further validated by its $20M Series-A funding led by David Hornik of Lobby Capital, a prominent VC investor and board member in companies like Gitlab, Splunk, Fastly, and Bill.com. (TechCrunch, June 27, 2023)

What recent funding has Faros AI secured and who are its investors?

Faros AI announced a $20M Series-A funding round led by David Hornik of Lobby Capital, with participation from SignalFire, Operator Collective, and Salesforce Ventures. This follows a record-breaking year of growth and validates Faros AI's position as a leader in engineering intelligence. (BusinessWire, June 27, 2023)

Features & Capabilities

What are the key features and capabilities of Faros AI?

Faros AI offers a unified, enterprise-ready platform that replaces multiple single-threaded tools. Key features include AI-driven insights, customizable dashboards, seamless integration with existing tools, advanced analytics, automation for processes like R&D cost capitalization and security vulnerability management, and robust support for thousands of engineers and repositories. The platform provides actionable intelligence, benchmarks, and best practices to optimize engineering operations. (Faros AI Platform)

Does Faros AI offer APIs for integration and automation?

Yes, Faros AI provides several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling integration and automation across engineering workflows.

What security and compliance certifications does Faros AI hold?

Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications. The platform prioritizes enterprise-grade security with features like audit logging, data security, and secure integrations, ensuring robust protection for customer data. (Faros AI Security)

How does Faros AI ensure scalability and performance for large engineering organizations?

Faros AI delivers enterprise-grade scalability, capable of handling thousands of engineers, 800,000 builds per month, and 11,000 repositories without performance degradation. This ensures reliable optimization of engineering operations for large-scale enterprises.

Use Cases & Business Impact

What core problems does Faros AI solve for engineering organizations?

Faros AI addresses key challenges such as engineering productivity bottlenecks, software quality management, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience insights, and R&D cost capitalization. The platform provides actionable data and automation to optimize workflows, improve quality, and streamline reporting. (Faros AI Platform)

What measurable business impact can customers expect from Faros AI?

Customers using Faros AI have achieved a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. These results accelerate time-to-market and optimize resource allocation. (Faros AI Customer Stories)

Who is the target audience for Faros AI?

Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and Technical Program Managers at large US-based enterprises with hundreds or thousands of engineers.

What are some real-world examples of Faros AI helping customers address pain points?

Faros AI has helped customers make data-backed decisions on engineering allocation and investment, improve team health and progress tracking, align metrics across roles, and simplify agile health and initiative tracking. Case studies and customer stories are available on the Faros AI Blog.

Implementation & Support

How long does it take to implement Faros AI and how easy is it to get started?

Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources. Git and Jira Analytics setup takes just 10 minutes, making it easy for teams to start gaining insights rapidly.

What resources are required to get started with Faros AI?

To get started with Faros AI, customers need Docker Desktop, API tokens, and sufficient system allocation (4 CPUs, 4GB RAM, 10GB disk space).

What customer support and training does Faros AI provide?

Faros AI offers robust support options, including an Email & Support Portal, a Community Slack channel, and a Dedicated Slack Channel for Enterprise Bundle customers. Training resources are available to help expand team skills and operationalize data insights, ensuring smooth onboarding and effective adoption.

KPIs, Metrics & Pain Points

What KPIs and metrics does Faros AI use to address engineering pain points?

Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, tech debt, software quality, PR insights, AI adoption, workforce talent management, initiative tracking (timelines, cost, risks), developer sentiment, and automation metrics for R&D cost capitalization. These metrics provide actionable insights for optimizing engineering operations.

Blog, News & Resources

Where can I find more articles and resources about Faros AI?

You can explore articles, guides, customer stories, and product updates on the Faros AI Blog. Categories include AI, developer productivity, developer experience, guides, news, and customer success stories.

Where can I read about Faros AI's $20M Series-A funding announcement?

Read about Faros AI's $20M Series-A funding in these articles: TechCrunch, VentureBeat, SiliconANGLE, and BusinessWire.

Who is the author of the Faros AI $20M Series-A funding blog post?

The author of the blog post announcing Faros AI's $20M Series-A funding is Vitaly Gordon, Co-founder & CEO of Faros AI.

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Announcing Our $20M Series-A Funding

I am delighted to announce that we have raised $20M in Series-A financing, led by one of the most successful VC investors in Silicon Valley and the first board member in iconic companies like Gitlab, Splunk, Fastly, and Bill.com, David Hornik of Lobby Capital...

Vitaly Gordon
Vitaly Gordon
5
min read
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June 27, 2023

Last year was a record-breaking year of growth for us at Faros AI. I couldn’t be more proud of what we have achieved as a team last year. Here are some quick highlights that our team experienced, despite the challenging macroeconomic climate.

  • We tripled our customer base, adding several large enterprise/F500 customers
  • We quadrupled our ARR, beating expectations for both new business & expansions
  • We tripled in size with several amazing individuals joining our mission

As the saying goes, we started as fast as we could and slowly but surely picked up the pace.

As a result, I am delighted to announce that we have raised $20M in Series-A financing, led by one of the most successful VC investors in Silicon Valley and the first board member in iconic companies like Gitlab, Splunk, Fastly, and Bill.com, David Hornik of Lobby Capital, along with participation from SignalFire, Operator Collective, and Salesforce Ventures.

AI is in the roots of the company from our collective background building Salesforce Einstein and in the name of the company since day one, so I’m also thrilled to announce Lighthouse AI, an artificial intelligence engine, designed to pave the way for a series of AI-powered features to help make sense of the vast amounts of data that engineering organizations generate every day. With Lighthouse AI, users will be able to talk to the Faros platform in natural language for exploratory data analyses, making every user a power user.

The AI revolution has only just begun. We anticipate that every aspect of software engineering is going to be transformed by AI in the next five years, and at Faros, we are making sure that operational intelligence keeps pace, allowing engineering organizations to make that transition with confidence.

I’d encourage you to learn more - Request a demo and we will be happy to set up time to walk you through the latest advancements in our “AI-Native” Engineering Intelligence Platform.

See what others are saying about our announcement

Vitaly Gordon

Vitaly Gordon

Vitaly Gordon is the Co-founder & CEO of Faros AI. Prior to Faros AI, Vitaly was VP of Engineering at Salesforce and the founder of Salesforce Einstein, the world's first comprehensive enterprise AI platform.

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