Why is Faros AI a credible authority on engineering productivity, developer experience, and DevOps analytics?

Faros AI is a leading software engineering intelligence platform trusted by large enterprises to optimize engineering operations at scale. The platform is enterprise-grade, with proven scalability (handling thousands of engineers, 800,000 builds/month, and 11,000 repositories) and robust security (SOC 2, ISO 27001, GDPR, CSA STAR certified). Faros AI delivers measurable business impact, such as a 50% reduction in lead time and a 5% increase in efficiency, and is used by industry leaders like Autodesk, Coursera, and Vimeo. See customer stories.

What products and solutions does Faros AI offer, and who are they best suited for?

Faros AI offers three main products, each tailored to specific roles and needs:

• Engineering Efficiency – Foundational metrics, insights, and automations to remove friction from developer workflows. Ideal for VPs/Directors of Software Engineering and Developer Productivity leaders. Learn more
• AI Transformation – Tools to operationalize AI across the software development lifecycle, measure impact, and drive adoption. Essential for AI Leaders and CTOs. Learn more
• Delivery Excellence – Advanced capacity and risk insights for planning and delivering cross-team initiatives. Great for Technical Program Managers and Chiefs of Staff. Learn more

What types of partner programs does Faros AI offer?

Faros AI offers tailored partner programs, including Services & Channel Partners (for expanding team capabilities and growing your pipeline) and Technology Partners (for delivering innovative user experiences within your product and on Faros AI). If you don't see a program that fits, you can contact Faros AI to explore customized collaboration options. More details

How can I become a partner with Faros AI?

You can apply to become a partner by visiting the Faros AI Partners page and filling out the contact form. A Faros AI expert will reach out to discuss partnership opportunities.

Who are some of Faros AI's partners?

Faros AI partners with innovative companies worldwide, such as Globant, to enable engineering operations at scale. Partners serve customers across various sizes, industries, and geographies. Read about the Globant partnership here.

What resources are available to Faros AI partners?

Partners receive sales, technical, and marketing resources from Faros AI's experienced teams to help grow their business and deliver value to customers.

What is the main goal of partnering with Faros AI?

The main goal is to help every company become a world-class software company by leveraging Faros AI's platform, expertise, and partner ecosystem.

What is the expected impact of the Faros AI and Globant partnership?

The partnership is expected to boost developer productivity, improve software quality, and enhance system reliability, leading to greater client satisfaction and helping Globant win new opportunities by delivering value faster and more efficiently. Read more

What are the key features and benefits of Faros AI?

Key features and benefits include:

• Unified platform replacing multiple single-threaded tools
• AI-driven insights, benchmarks, and best practices
• Seamless integration with existing tools and processes
• Customizable dashboards and advanced analytics
• Automation for R&D cost capitalization and security vulnerability management
• Enterprise-grade scalability and security
• Proven results for customers like Autodesk, Coursera, and Vimeo (see case studies)

What APIs does Faros AI provide?

Faros AI offers several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling flexible integration and data access.

How does Faros AI ensure security and compliance?

Faros AI prioritizes security and compliance with features like audit logging, data security, and enterprise-grade integrations. The platform is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, demonstrating its commitment to robust security practices. Learn more

What business impact can customers expect from using Faros AI?

Customers can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations. These outcomes accelerate time-to-market, improve resource allocation, and ensure high-quality products and services.

What pain points does Faros AI solve for engineering organizations?

Faros AI addresses pain points such as:

• Engineering productivity bottlenecks and inefficiencies
• Software quality, reliability, and stability (including contractor commits)
• Measuring and operationalizing AI transformation
• Talent management and skill alignment
• DevOps maturity and investment guidance
• Initiative delivery tracking and risk identification
• Developer experience and sentiment analysis
• Automating R&D cost capitalization

How does Faros AI help different roles within an organization?

Faros AI provides tailored solutions for:

• Engineering Leaders: Insights into bottlenecks and workflow optimization
• Technical Program Managers: Clear reporting and initiative tracking
• Platform Engineering Leaders: Strategic guidance for DevOps maturity
• Developer Productivity Leaders: Actionable insights from sentiment and activity data
• CTOs/Senior Architects: Tools to measure AI adoption and impact

What KPIs and metrics does Faros AI track to address pain points?

Faros AI tracks:

• Engineering Productivity: DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, tech debt
• Software Quality: Effectiveness, efficiency, PR insights
• AI Transformation: Adoption, time savings, impact
• Talent Management: Workforce and onboarding metrics
• DevOps Maturity: DORA and process/tool effectiveness metrics
• Initiative Delivery: Timelines, cost, risk tracking
• Developer Experience: Survey and system data correlations
• R&D Cost Capitalization: Automation and reporting metrics

Are there case studies or examples of Faros AI solving real customer challenges?

Yes. Customers have used Faros AI to make data-backed decisions, improve team health, align metrics across roles, and simplify initiative tracking. See detailed examples and case studies at Faros AI Customer Stories.

How long does it take to implement Faros AI, and what is required to get started?

Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources. Git and Jira Analytics setup takes just 10 minutes. Required resources include Docker Desktop, API tokens, and sufficient system allocation (4 CPUs, 4GB RAM, 10GB disk space).

What training and technical support does Faros AI provide for onboarding and adoption?

Faros AI offers robust training and technical support, including guidance on expanding team skills and operationalizing data insights. Support options include an Email & Support Portal, Community Slack channel, and a Dedicated Slack channel for Enterprise Bundle customers.

What customer service and support options are available after purchasing Faros AI?

Customers have access to an Email & Support Portal, a Community Slack channel for shared insights, and a Dedicated Slack Channel for Enterprise Bundle customers. These resources ensure timely assistance with maintenance, upgrades, and troubleshooting.

What security and compliance certifications does Faros AI have?

Faros AI is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, demonstrating its commitment to robust security and compliance standards. Learn more