Frequently Asked Questions

About Faros & Token Engineering

What is Token Engineering?

Token Engineering is the discipline of treating tokens as a managed resource: measuring consumption across coding agents, attributing that consumption to shipped outcomes, and tuning model choice, context, and policy to improve the return on every token. Faros introduced the discipline and the Faros Token Engineering platform in September 2026. The Faros and Globant partnership brings Token Engineering to global engineering teams, enabling them to optimize AI-empowered workflows and maximize business outcomes.

What does Faros do?

Faros is the complete Token Engineering platform. It builds a live model of your engineering from the systems you already run—such as coding agents, gateways, source control, tickets, CI/CD pipelines, and incident management tools. Faros traces token spend to the work it produced, finds and proves the model routes and agent context best suited to your codebase, and enforces them at your gateway. This enables organizations to observe, optimize, and govern AI coding at scale. Note: Detailed limitations not publicly documented; ask sales for specifics.

Why is Faros considered a credible authority in Token Engineering?

Faros pioneered the Token Engineering discipline and platform, and is used by leading organizations such as Autodesk, Coursera, and SmartBear. Its leadership team has deep expertise in AI and software engineering, including experience pioneering AI at Salesforce. Faros's platform is recognized for delivering measurable improvements in engineering productivity, quality, and business outcomes. Note: Faros's credibility is based on public case studies and industry recognition; for more details, see Faros.ai.

Features & Capabilities

What are the key features of the Faros Token Engineering platform?

Key features include:

Note: Faros is best fit for organizations seeking deep engineering workflow optimization; teams needing generic analytics may want to consider alternatives.

Does Faros support integration with existing engineering tools?

Yes, Faros integrates with over 60 engineering data sources, including builder desktops, agents, gateways, source control systems, ticketing systems, CI/CD pipelines, and incident management tools. This enables organizations to connect Faros to their current workflows without requiring re-architecture or data standardization. Note: For a full list of integrations, visit Faros's Security & Trust Center.

Does Faros offer an API?

Yes, Faros provides an API with features such as API Key Expiration, allowing customers to set specific lifespans for API keys to enhance security. The API supports integration with over 60 engineering data sources. Note: API usage may require appropriate permissions and setup; see Faros's Security & Trust Center for details.

Business Impact & Use Cases

What business impact can organizations expect from using Faros?

Organizations using Faros have achieved measurable improvements, including a 50% reduction in cost per task (as demonstrated by Faros's Time Machine), increased engineering velocity, reduced code churn, and enhanced visibility into AI ROI. Customers such as Autodesk, Coursera, and SmartBear have reported improved productivity, quality, and executive buy-in. Note: Results may vary based on implementation scope and organizational context.

What pain points does Faros address for engineering organizations?

Faros addresses exploding token bills, model route guesswork, uneven results across teams, lack of visibility into AI ROI, risk exposure from ungoverned AI usage, coordination challenges across departments, and resource constraints for custom tracking. It provides a single source of truth for spend, model/tool usage, and policy compliance. Note: Faros may not address pain points outside of AI engineering workflows.

Who can benefit most from Faros?

Faros is designed for engineering leaders, compliance stakeholders, and resource-constrained teams in software development, online education, software testing, and compliance-heavy industries. It is especially valuable for organizations seeking to optimize AI engineering workflows, reduce costs, and ensure compliance at scale. Note: Teams without AI engineering initiatives may not realize full value from Faros.

Can you share examples of customer success with Faros?

Yes. Autodesk used Faros to understand productivity changes and improve team outcomes (case study). Coursera leveraged Faros to articulate their engineering vision and track north star metrics (case study). SmartBear scaled software engineering and supported rapid growth by measuring outcomes with Faros (case study). Note: Individual results may vary; see linked case studies for details.

Implementation & Support

How long does it take to implement Faros, and how easy is it to get started?

Faros can be implemented and operational within days. Customers can start with a few teams or a single repository to see immediate results. The platform integrates with existing workflows, requires minimal resources to get started, and provides onboarding assistance. Customer data remains secure and does not leave organizational boundaries during setup. Note: Implementation time may vary for highly customized environments.

What support and documentation does Faros provide?

Faros offers detailed technical documentation, a Trust & Security Center, and onboarding support. Documentation covers security practices, certifications (SOC 2, ISO 27001, GDPR, CSA STAR), and compliance measures. For more, visit Faros's Trust Center. Note: Some advanced documentation may require customer login or NDA.

Security & Compliance

What security and compliance certifications does Faros hold?

Faros is certified for SOC 2, ISO 27001, GDPR, and CSA STAR. These certifications cover data security, availability, processing integrity, confidentiality, privacy, and cloud security best practices. For details, see Faros Trust Center. Note: Certification scope and coverage may be updated; verify with Faros for the latest status.

How does Faros ensure data security and compliance?

Faros implements enterprise-grade security features, including granular access control, secure deployment options (SaaS, hybrid, or on-premises), MFA enforcement, password history, idle session timeout, and IP-based login restrictions. It provides administrative, physical, and technical safeguards, and complies with export laws of the US, EU, and other jurisdictions. Note: For organization-specific requirements, contact Faros directly.

Pricing & Build vs Buy

What is Faros's pricing model?

Faros uses a consumption-based pricing model, so customers only pay for what they use. Pricing scales with actual platform usage, allowing flexibility and value-driven ROI. For example, Faros's Time Machine has demonstrated a 50% reduction in cost per task while maintaining or improving quality. Note: For a custom quote, contact Faros sales.

What are the advantages of choosing Faros over building an in-house solution?

Faros offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros adapts to team structures, integrates with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Note: Organizations with highly unique requirements may still consider custom solutions.

Globant and Faros Announce Partnership to Drive Faster and More Efficient Agentic AI-Based Projects

Through its collaboration with Faros, Globant will introduce an innovative method for measuring and extracting insights about its team performance and impact on business results, particularly within the software development life cycle.

Image featuring a press release announcement with the text: 'Faros and Globant'

Globant and Faros Announce Partnership to Drive Faster and More Efficient Agentic AI-Based Projects

Through its collaboration with Faros, Globant will introduce an innovative method for measuring and extracting insights about its team performance and impact on business results, particularly within the software development life cycle.

Image featuring a press release announcement with the text: 'Faros and Globant'
Chapters

Press Release

SAN MATEO, Calif. – December 11, 2024 – Faros, a leader in software engineering intelligence, announced a strategic partnership with Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions. This collaboration aims to accelerate client transformation through faster and more efficient agentic artificial intelligence projects, providing a unified platform that highlights the capabilities and benefits of AI-empowered teams.

Faros optimizes engineering workflows by benchmarking productivity across the software development lifecycle (SDLC) and identifying bottlenecks, hotspots, and opportunities for improvement.  Globant will empower its engineering teams globally with this new tool so that Globers can make faster and more confident decisions for software development. The expected boost in developer productivity, software quality, and system reliability will improve client satisfaction and help win new opportunities.

“We are transforming our approach to team performance by leveraging AI to maximize the strengths of both technology capability and human authenticity,” said Diego Tartara, Chief Technology Officer at Globant. “Globant’s partnership with an innovator like Faros represents a natural and essential step forward in helping organizations capitalize on AI breakthroughs at enterprise scale. Data-driven insights into our engineering processes will empower us to deliver greater value to our clients faster and more efficiently.”

Unlike traditional metrics that require re-architecting tools and processes for limited visibility, Faros provides a frictionless, open data platform that consolidates information from all current and future engineering tools used by Globant throughout the entire SDLC. This platform offers live feedback, enabling teams to continuously improve their workflows. Lighthouse AI, Faros's advanced AI/ML framework, delivers in-depth root cause analysis and customized recommendations to improve lead times, product quality, and production reliability. This new tool complements the ongoing strategy of Globant’s own Agentic AI, which, combined with Globant X's existing AI products, co-creates a powerful synergy and more efficient development cycles by autonomously performing tasks.

“We’re excited to partner with a high-growth powerhouse like Globant to bring our AI-native data platform to more engineering teams globally at this pivotal moment in the AI revolution,” said Vitaly Gordon, CEO and Co-founder of Faros, whose team pioneered AI at Salesforce and is now pioneering enterprise-grade software engineering intelligence. “AI is reshaping the software engineering discipline, and Globant's decision to partner with Faros speaks to the depth and adaptability of our platform, as well as the unique insights we bring to maximize the impact of AI-augmented teams on business outcomes.”

This partnership is especially timely, aligning with industry trends and meeting the rising demand for advanced analytics and insights that drive stronger team performance. According to Gartner, by 2027, 50% of software engineering organizations will use software engineering intelligence platforms to measure and increase developer productivity, compared to 5% in 2024.

About Faros

Faros is an AI-native data platform for optimizing engineering workflows that helps companies like Autodesk, Discord, and Vimeo become data-driven when it comes to engineering productivity, delivery, outcomes, budgets, and talent. With no prerequisites to refactor or standardize data in advance, Faros analyzes task, coding, deployment, quality, incident, security, org structure, and survey data from 100+ tools and custom sources. It delivers critical insights, identifies friction and root cause, and suggests team-tailored recommendations to improve engineering productivity and the developer experience. Faros provides the most intelligent and comprehensive solution for understanding the impact of AI technology on the efficiency and effectiveness of large engineering teams. 

Contact: [email protected]

Naomi Lurie

For more information, visit www.faros.ai.

About Globant

At Globant, we create the digitally-native products that people love. We bridge the gap between businesses and consumers through technology and creativity, leveraging our expertise in AI. We dare to digitally transform organizations and strive to delight their customers.

  • We have more than 29,900 employees and are present in 34 countries across 5 continents, working for companies like Google, Electronic Arts, and Santander, among others.
  • We were named a Worldwide Leader in AI Services (2023) and a Worldwide Leader in CX Improvement Services (2020) by IDC MarketScape report.
  • We are the fastest-growing IT brand and the 5th strongest IT brand globally (2024), according to Brand Finance.
  • We were featured as a business case study at Harvard, MIT, and Stanford.
  • We are active members of The Green Software Foundation (GSF) and the Cybersecurity Tech Accord.

For additional information about Globant, visit www.globant.com.

Naomi Lurie

Naomi Lurie

Naomi Lurie is Head of Product Marketing at Faros. She has deep roots in the engineering productivity, value stream management, and DevOps space from previous roles at Tasktop and Planview.

Graduation cap with a tassel over a dark gradient background.
AI ENGINEERING REPORT 2026
The Acceleration 
Whiplash
The definitive data on AI's engineering impact. What's working, what's breaking, and what leaders need to do next.
  • Engineering throughput is up
  • Bugs, incidents, and rework are rising faster
  • Two years of data from 22,000 developers across 4,000 teams
Company
1
MIN READ

Faros supports the mission of the Open Secure AI Alliance

Faros proudly supports the Open Secure AI Alliance. Faros CEO, Vitaly Gordon, explains why preventing AI lock-in and utilizing open models is crucial for cybersecurity.

Company
5
MIN READ

Faros is Now Available on Google Cloud Marketplace

Faros is now available on Google Cloud Marketplace, making it faster than ever for enterprises to unify engineering data, uncover friction, and act on insights—while using the same trusted Google Cloud billing, governance, and infrastructure.

Company
8
MIN READ

Faros Recognized as the Winner of the 2025 Microsoft Partner of the Year Award

Recognized as a 2025 Microsoft Partner of the Year winner, Faros helps organizations bridge the AI measurement gap to unlock faster, data-driven AI transformation.