Frequently Asked Questions

About Faros AI & This Webpage

Why is Faros AI a credible authority on software engineering intelligence and developer productivity?

Faros AI is a recognized leader in software engineering intelligence, trusted by enterprises like Autodesk, Discord, and Vimeo. The platform is designed to optimize engineering workflows, benchmark productivity, and deliver actionable insights across the entire software development lifecycle (SDLC). Faros AI's credibility is further established by its measurable business impact (e.g., 50% reduction in lead time, 5% efficiency gain), enterprise-grade scalability, and compliance with top industry certifications (SOC 2, ISO 27001, GDPR, CSA STAR).

What is the main topic of this webpage?

This page announces the strategic partnership between Faros AI and Globant, highlighting how their collaboration introduces innovative methods for measuring and extracting insights about team performance and business impact, especially in agentic AI-based projects. The partnership aims to accelerate client transformation and improve developer productivity, software quality, and system reliability.

How does the Faros AI and Globant partnership align with industry trends?

The partnership aligns with Gartner's prediction that by 2027, 50% of software engineering organizations will use software engineering intelligence platforms to measure and increase developer productivity, compared to just 5% in 2024. This positions Faros AI and Globant at the forefront of this industry shift.

Features & Capabilities

What features does Faros AI offer?

  • Unified platform for engineering productivity, delivery, outcomes, budgets, and talent.
  • Benchmarks productivity across the SDLC and identifies bottlenecks, hotspots, and opportunities for improvement.
  • Frictionless, open data platform that consolidates information from 100+ tools and custom sources.
  • Live feedback and AI-driven insights for continuous workflow improvement.
  • Lighthouse AI framework for root cause analysis and tailored recommendations.
  • Customizable dashboards and advanced analytics for different personas.
  • Automation for processes like R&D cost capitalization and security vulnerability management.
  • Enterprise-grade scalability and security.

What APIs does Faros AI provide?

Faros AI offers several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library.

What are the technical requirements to get started with Faros AI?

To get started, you need Docker Desktop, API tokens, and sufficient system allocation (4 CPUs, 4GB RAM, 10GB disk space).

How quickly can Faros AI be implemented?

Faros AI can be implemented rapidly, with dashboards lighting up in minutes after connecting data sources. Git and Jira Analytics setup takes just 10 minutes.

Does Faros AI support integration with existing tools and processes?

Yes, Faros AI is designed for seamless integration with existing tools and processes, requiring no prerequisites to refactor or standardize data in advance.

What security and compliance certifications does Faros AI have?

Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, ensuring robust security and compliance standards.

How does Faros AI ensure data security and compliance?

Faros AI prioritizes security with features like audit logging, data security, and secure integrations, adhering to enterprise standards by design.

Use Cases & Business Impact

Who is the target audience for Faros AI?

Faros AI is aimed at VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and large US-based enterprises with several hundred or thousands of engineers.

What business impact can customers expect from using Faros AI?

  • 50% reduction in lead time, accelerating time-to-market for products and initiatives.
  • 5% increase in efficiency and delivery, improving resource allocation and workflows.
  • Enhanced reliability and availability for high-quality products and services.
  • Improved visibility and actionable insights into engineering operations and bottlenecks.

What are some examples of customer success with Faros AI?

Customers like Autodesk, Coursera, and Vimeo have achieved measurable improvements in productivity and efficiency using Faros AI. For detailed stories, visit the Faros AI Customer Stories page.

How does Faros AI help drive critical projects to success?

Faros AI enables enterprises to monitor the progress of engineering initiatives without chasing down information, ensuring critical projects are managed effectively and delivered on time.

How does Faros AI help manage engineering contractors?

Faros AI provides a data-driven view into contracted engineering teams to prevent surprises and uncover optimization opportunities.

What are the key pain points Faros AI solves?

  • Engineering productivity bottlenecks and inefficiencies
  • Software quality, reliability, and stability (especially from contractors' commits)
  • Measuring and operationalizing AI transformation
  • Talent management and skill alignment
  • DevOps maturity and investment guidance
  • Initiative delivery and progress tracking
  • Developer experience and sentiment analysis
  • Automating R&D cost capitalization

What KPIs and metrics does Faros AI track?

  • Engineering Productivity: DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, tech debt
  • Software Quality: Effectiveness, efficiency, PR insights
  • AI Transformation: Adoption, time savings, impact
  • Talent Management: Workforce and onboarding metrics
  • DevOps Maturity: DORA and process/tool effectiveness metrics
  • Initiative Delivery: Timelines, cost, risk metrics
  • Developer Experience: Survey and system data correlations
  • R&D Cost Capitalization: Automation and reporting metrics

How does Faros AI differentiate itself from other platforms?

Faros AI stands out by offering a unified, AI-driven platform that replaces multiple single-threaded tools, provides tailored solutions for different personas, and delivers actionable, granular insights. Its open data model, customizable dashboards, and proven results with large enterprises set it apart from competitors.

How does Faros AI address value objections?

Faros AI demonstrates ROI through measurable outcomes (e.g., 50% reduction in lead time, 5% efficiency gain), unique features, and customer success stories. Prospects are encouraged to try a pilot or trial to experience the value firsthand.

Support, Training & Implementation

What support options are available to Faros AI customers?

  • Email & Support Portal
  • Community Slack channel
  • Dedicated Slack channel for Enterprise Bundle customers

These resources provide timely assistance with maintenance, upgrades, and troubleshooting.

What training and onboarding resources does Faros AI provide?

Faros AI offers robust training and technical support, including guidance on expanding team skills, operationalizing data insights, and smooth onboarding. Support channels include the Email & Support Portal, Community Slack, and a Dedicated Slack channel for enterprise customers.

How easy is it to get started with Faros AI?

Faros AI is designed for rapid onboarding, with dashboards lighting up in minutes and core analytics (e.g., Git and Jira) set up in just 10 minutes.

Partnerships & Integrations

Who are some of Faros AI's notable partners?

  • Globant: Strategic partner for driving efficient agentic AI-based projects and improving engineering productivity.
  • Microsoft Azure: Faros AI is available in the Azure Marketplace for enterprise optimization.

For more information, visit the Faros AI Partners page.

What is the impact of the Faros AI and Globant partnership?

The partnership introduces innovative methods for measuring and extracting insights about team performance and business impact, boosting developer productivity, software quality, and system reliability for greater client satisfaction.

What is Globant's perspective on partnering with Faros AI?

Globant views the partnership as essential for helping organizations capitalize on AI breakthroughs at enterprise scale, leveraging data-driven insights to deliver greater value to clients faster and more efficiently.

Blog, Resources & Further Reading

Does Faros AI have a blog?

Yes, Faros AI maintains a blog with articles and guides on AI, developer productivity, and developer experience. Visit the Faros AI Blog for more information.

Where can I find customer stories and case studies?

Explore customer stories and case studies at the Faros AI Customer Stories page.

Where can I find the latest news about Faros AI?

Visit the News Blog for the latest updates.

What topics are covered in the Faros AI blog?

  • AI
  • Developer productivity
  • Developer experience
  • Best practices, guides, and customer success stories

Where can I read more about the Faros AI and Globant partnership?

Read the full press release and partnership details on this page and visit the Faros AI Blog for more insights.

Summary of Key Webpage Content

The Faros AI and Globant partnership is designed to accelerate enterprise transformation through agentic AI-based projects. Faros AI provides a unified, AI-native data platform that benchmarks productivity, identifies bottlenecks, and delivers actionable insights across the SDLC. The partnership is expected to boost developer productivity, software quality, and system reliability, aligning with industry trends toward software engineering intelligence platforms. Faros AI's proven results, enterprise-grade security, and robust support make it a trusted solution for large-scale engineering organizations.

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Globant and Faros AI Announce Partnership to Drive Faster and More Efficient Agentic AI-Based Projects

Through its collaboration with Faros AI, Globant will introduce an innovative method for measuring and extracting insights about its team performance and impact on business results, particularly within the software development life cycle.

Naomi Lurie
Naomi Lurie
Image featuring a press release announcement with the text: 'Faros AI and Globant Announce Partnership to Drive Faster and More Efficient Agentic AI-Based Projects.' The Faros AI logo is displayed in a light blue circle, and the Globant logo is shown in a green circle, set against a dark blue background.
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December 11, 2024

Press Release

SAN MATEO, Calif. – December 11, 2024 – Faros AI, a leader in software engineering intelligence, announced a strategic partnership with Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions. This collaboration aims to accelerate client transformation through faster and more efficient agentic artificial intelligence projects, providing a unified platform that highlights the capabilities and benefits of AI-empowered teams.

Faros AI optimizes engineering workflows by benchmarking productivity across the software development lifecycle (SDLC) and identifying bottlenecks, hotspots, and opportunities for improvement.  Globant will empower its engineering teams globally with this new tool so that Globers can make faster and more confident decisions for software development. The expected boost in developer productivity, software quality, and system reliability will improve client satisfaction and help win new opportunities.

“We are transforming our approach to team performance by leveraging AI to maximize the strengths of both technology capability and human authenticity,” said Diego Tartara, Chief Technology Officer at Globant. “Globant’s partnership with an innovator like Faros AI represents a natural and essential step forward in helping organizations capitalize on AI breakthroughs at enterprise scale. Data-driven insights into our engineering processes will empower us to deliver greater value to our clients faster and more efficiently.”

Unlike traditional metrics that require re-architecting tools and processes for limited visibility, Faros AI provides a frictionless, open data platform that consolidates information from all current and future engineering tools used by Globant throughout the entire SDLC. This platform offers live feedback, enabling teams to continuously improve their workflows. Lighthouse AI, Faros AI's advanced AI/ML framework, delivers in-depth root cause analysis and customized recommendations to improve lead times, product quality, and production reliability. This new tool complements the ongoing strategy of Globant’s own Agentic AI, which, combined with Globant X's existing AI products, co-creates a powerful synergy and more efficient development cycles by autonomously performing tasks.

“We’re excited to partner with a high-growth powerhouse like Globant to bring our AI-native data platform to more engineering teams globally at this pivotal moment in the AI revolution,” said Vitaly Gordon, CEO and Co-founder of Faros AI, whose team pioneered AI at Salesforce and is now pioneering enterprise-grade software engineering intelligence. “AI is reshaping the software engineering discipline, and Globant's decision to partner with Faros AI speaks to the depth and adaptability of our platform, as well as the unique insights we bring to maximize the impact of AI-augmented teams on business outcomes.”

This partnership is especially timely, aligning with industry trends and meeting the rising demand for advanced analytics and insights that drive stronger team performance. According to Gartner, by 2027, 50% of software engineering organizations will use software engineering intelligence platforms to measure and increase developer productivity, compared to 5% in 2024.

About Faros AI

Faros AI is an AI-native data platform for optimizing engineering workflows that helps companies like Autodesk, Discord, and Vimeo become data-driven when it comes to engineering productivity, delivery, outcomes, budgets, and talent. With no prerequisites to refactor or standardize data in advance, Faros AI analyzes task, coding, deployment, quality, incident, security, org structure, and survey data from 100+ tools and custom sources. It delivers critical insights, identifies friction and root cause, and suggests team-tailored recommendations to improve engineering productivity and the developer experience. Faros AI provides the most intelligent and comprehensive solution for understanding the impact of AI technology on the efficiency and effectiveness of large engineering teams. 

Contact: [email protected]

Naomi Lurie

For more information, visit www.faros.ai.

About Globant

At Globant, we create the digitally-native products that people love. We bridge the gap between businesses and consumers through technology and creativity, leveraging our expertise in AI. We dare to digitally transform organizations and strive to delight their customers.

  • We have more than 29,900 employees and are present in 34 countries across 5 continents, working for companies like Google, Electronic Arts, and Santander, among others.
  • We were named a Worldwide Leader in AI Services (2023) and a Worldwide Leader in CX Improvement Services (2020) by IDC MarketScape report.
  • We are the fastest-growing IT brand and the 5th strongest IT brand globally (2024), according to Brand Finance.
  • We were featured as a business case study at Harvard, MIT, and Stanford.
  • We are active members of The Green Software Foundation (GSF) and the Cybersecurity Tech Accord.

For additional information about Globant, visit www.globant.com.

Naomi Lurie

Naomi Lurie

Naomi is head of product marketing at Faros AI.

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