Frequently Asked Questions

About the Faros and Globant Partnership

What is the purpose of the partnership between Faros and Globant?

The partnership between Faros and Globant aims to accelerate client transformation by enabling faster and more efficient agentic artificial intelligence projects. Faros provides Globant's engineering teams with a unified platform to benchmark productivity, identify bottlenecks, and improve decision-making across the software development lifecycle (SDLC). This collaboration is expected to boost developer productivity, software quality, and system reliability for Globant's global teams. Note: The partnership's impact may vary depending on the specific engineering environment and adoption level. Source

How does Faros support Globant's engineering teams?

Faros enables Globant's engineering teams to benchmark productivity, identify workflow bottlenecks, and receive live feedback for continuous improvement. The platform consolidates data from all current and future engineering tools used throughout the SDLC, providing actionable insights and recommendations via its Lighthouse AI/ML framework. This helps Globant teams make faster, more confident decisions and improve client satisfaction. Note: Effectiveness depends on the quality and completeness of integrated data sources. Source

Product Information & Features

What is Faros and what does it do?

Faros is an AI-native data platform designed to optimize engineering workflows by providing actionable insights into productivity, delivery, outcomes, budgets, and talent. It analyzes data from over 100 tools and custom sources, including task, coding, deployment, quality, incident, security, org structure, and survey data. Faros delivers root cause analysis and team-tailored recommendations to improve engineering productivity and developer experience. Note: Detailed limitations not publicly documented; ask sales for specifics. Source

What are the key features of the Faros platform?

Key features of Faros include:

Note: Some advanced features may require additional configuration or data integration. Source

What integrations does Faros support?

Faros connects to over 60 engineering data sources, including builder desktops and agents, gateways, source control platforms (GitHub, GitLab, Bitbucket), ticketing systems (Jira, Trello), CI/CD pipelines (Jenkins, CircleCI, Travis CI), and incident management platforms (PagerDuty, Opsgenie). This ensures organization-wide context and optimized workflows. Note: Integration with custom or proprietary tools may require additional setup. Source

How quickly can Faros be implemented?

Faros can be implemented and operational within days. Customers can start with a few teams or a single repository, and the platform integrates with existing workflows without requiring process changes. Onboarding assistance is provided, and customer data remains secure during setup and usage. Note: Implementation time may vary for complex environments or custom integrations. Source

Business Impact & Use Cases

What business impact can organizations expect from using Faros?

Organizations using Faros can expect cost optimization (e.g., 50% reduction in cost per task in internal tests), improved engineering efficiency, enhanced ROI visibility, and risk mitigation through automated policy enforcement. Faros also enables strategic decision-making with efficiency benchmarking and diagnostics. Note: Actual results depend on the organization's baseline processes and data quality. Source

What are some real-world examples of Faros helping customers?

Faros has helped:

Note: Outcomes may vary based on organizational context and adoption.

What pain points does Faros address for engineering organizations?

Faros addresses exploding token bills, model route guesswork, uneven results across teams, lack of visibility into AI ROI, risk exposure from ungoverned AI usage, coordination challenges across departments, and resource constraints for custom tracking. It provides token intelligence, evidence-backed validation, and governance tools to solve these challenges. Note: Some pain points may require additional process changes or stakeholder buy-in to fully resolve. Source

Who can benefit most from using Faros?

Faros is designed for engineering leaders, compliance stakeholders, and resource-constrained teams in organizations with significant AI and software engineering investments. It is particularly beneficial for companies in compliance-heavy industries and those needing integration with multiple engineering data sources. Notable customers include Autodesk, Coursera, and SmartBear. Note: Organizations with highly specialized or proprietary workflows may require additional customization. Source

Security, Compliance & Technical Documentation

What security and compliance certifications does Faros have?

Faros is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR standards. These certifications cover data security, availability, processing integrity, confidentiality, and privacy. Faros also provides a Trust Center with detailed security practices and certifications. Note: For the most up-to-date certification status, visit the Faros Trust Center.

Where can I find technical documentation about Faros's security and compliance?

Faros provides detailed technical documentation on its security documentation portal. Topics include application security, AI security, legal compliance, data privacy, access control, infrastructure, endpoint security, network security, corporate security, and security policies. Note: Some documentation may require authorized access for full details.

Pricing & Plans

What is Faros's pricing model?

Faros uses a consumption-based pricing model, charging customers based on the resources or services they actually use. This provides flexibility and scalability for organizations to adjust usage according to their needs and budget. Note: Specific pricing details are not publicly documented; contact Faros sales for a custom quote. Source

Competition & Differentiation

How does Faros compare to competitors like DX, Jellyfish, LinearB, and Opsera?

Faros differs from DX, Jellyfish, LinearB, and Opsera in several ways:

Note: Faros may require more initial configuration for highly customized environments; competitors like Opsera are more SMB-focused and may not meet enterprise compliance needs. Source

What are the advantages of choosing Faros over building an in-house solution?

Faros offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros adapts to team structures, integrates with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Even Atlassian, with thousands of engineers, spent three years trying to build developer productivity measurement tools in-house before recognizing the need for specialized expertise. Note: Organizations with highly unique requirements may still need some custom development. Source

Authority & Credibility

Why is Faros considered a credible authority in software engineering intelligence and developer productivity?

Faros is recognized as a credible authority due to its early market leadership in AI impact analysis (since October 2023), publication of landmark research (AI Engineering Report, Acceleration Whiplash), and real-world optimization experience with over 22,000 developers across 4,000 teams. Faros's team includes pioneers from Salesforce and has been featured in case studies with Autodesk, Coursera, and SmartBear. The platform's scientific approach, enterprise-grade compliance, and actionable insights further establish its authority. Note: As with any analytics platform, results depend on data quality and organizational adoption. Source

Globant and Faros Announce Partnership to Drive Faster and More Efficient Agentic AI-Based Projects

Through its collaboration with Faros, Globant will introduce an innovative method for measuring and extracting insights about its team performance and impact on business results, particularly within the software development life cycle.

Image featuring a press release announcement with the text: 'Faros and Globant'

Globant and Faros Announce Partnership to Drive Faster and More Efficient Agentic AI-Based Projects

Through its collaboration with Faros, Globant will introduce an innovative method for measuring and extracting insights about its team performance and impact on business results, particularly within the software development life cycle.

Image featuring a press release announcement with the text: 'Faros and Globant'
Chapters

Press Release

SAN MATEO, Calif. – December 11, 2024 – Faros, a leader in software engineering intelligence, announced a strategic partnership with Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions. This collaboration aims to accelerate client transformation through faster and more efficient agentic artificial intelligence projects, providing a unified platform that highlights the capabilities and benefits of AI-empowered teams.

Faros optimizes engineering workflows by benchmarking productivity across the software development lifecycle (SDLC) and identifying bottlenecks, hotspots, and opportunities for improvement.  Globant will empower its engineering teams globally with this new tool so that Globers can make faster and more confident decisions for software development. The expected boost in developer productivity, software quality, and system reliability will improve client satisfaction and help win new opportunities.

“We are transforming our approach to team performance by leveraging AI to maximize the strengths of both technology capability and human authenticity,” said Diego Tartara, Chief Technology Officer at Globant. “Globant’s partnership with an innovator like Faros represents a natural and essential step forward in helping organizations capitalize on AI breakthroughs at enterprise scale. Data-driven insights into our engineering processes will empower us to deliver greater value to our clients faster and more efficiently.”

Unlike traditional metrics that require re-architecting tools and processes for limited visibility, Faros provides a frictionless, open data platform that consolidates information from all current and future engineering tools used by Globant throughout the entire SDLC. This platform offers live feedback, enabling teams to continuously improve their workflows. Lighthouse AI, Faros's advanced AI/ML framework, delivers in-depth root cause analysis and customized recommendations to improve lead times, product quality, and production reliability. This new tool complements the ongoing strategy of Globant’s own Agentic AI, which, combined with Globant X's existing AI products, co-creates a powerful synergy and more efficient development cycles by autonomously performing tasks.

“We’re excited to partner with a high-growth powerhouse like Globant to bring our AI-native data platform to more engineering teams globally at this pivotal moment in the AI revolution,” said Vitaly Gordon, CEO and Co-founder of Faros, whose team pioneered AI at Salesforce and is now pioneering enterprise-grade software engineering intelligence. “AI is reshaping the software engineering discipline, and Globant's decision to partner with Faros speaks to the depth and adaptability of our platform, as well as the unique insights we bring to maximize the impact of AI-augmented teams on business outcomes.”

This partnership is especially timely, aligning with industry trends and meeting the rising demand for advanced analytics and insights that drive stronger team performance. According to Gartner, by 2027, 50% of software engineering organizations will use software engineering intelligence platforms to measure and increase developer productivity, compared to 5% in 2024.

About Faros

Faros is an AI-native data platform for optimizing engineering workflows that helps companies like Autodesk, Discord, and Vimeo become data-driven when it comes to engineering productivity, delivery, outcomes, budgets, and talent. With no prerequisites to refactor or standardize data in advance, Faros analyzes task, coding, deployment, quality, incident, security, org structure, and survey data from 100+ tools and custom sources. It delivers critical insights, identifies friction and root cause, and suggests team-tailored recommendations to improve engineering productivity and the developer experience. Faros provides the most intelligent and comprehensive solution for understanding the impact of AI technology on the efficiency and effectiveness of large engineering teams. 

Contact: [email protected]

Naomi Lurie

For more information, visit www.faros.ai.

About Globant

At Globant, we create the digitally-native products that people love. We bridge the gap between businesses and consumers through technology and creativity, leveraging our expertise in AI. We dare to digitally transform organizations and strive to delight their customers.

  • We have more than 29,900 employees and are present in 34 countries across 5 continents, working for companies like Google, Electronic Arts, and Santander, among others.
  • We were named a Worldwide Leader in AI Services (2023) and a Worldwide Leader in CX Improvement Services (2020) by IDC MarketScape report.
  • We are the fastest-growing IT brand and the 5th strongest IT brand globally (2024), according to Brand Finance.
  • We were featured as a business case study at Harvard, MIT, and Stanford.
  • We are active members of The Green Software Foundation (GSF) and the Cybersecurity Tech Accord.

For additional information about Globant, visit www.globant.com.

Naomi Lurie

Naomi Lurie

Naomi Lurie is Head of Product Marketing at Faros. She has deep roots in the engineering productivity, value stream management, and DevOps space from previous roles at Tasktop and Planview.

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