Frequently Asked Questions

Webpage & Partnership Overview

Why am I seeing a gateway timeout error on the Faros AI website?

The gateway timeout error (504) indicates that the web server did not respond in time. This is a temporary issue. Please try refreshing the page after a few minutes. For more information, visit Cloudflare's error page.

What is the partnership between Faros AI and Microsoft Azure about?

Faros AI has partnered with Microsoft to deliver its AI-powered platform for optimizing engineering workflows on Azure. This collaboration enables enterprises to improve engineering productivity, transition to AI-augmented software development, and procure Faros AI via the Azure Marketplace with Microsoft Azure Consumption Commitment (MACC) support. Learn more.

What measurable results have Faros AI and Microsoft Azure delivered to customers?

The partnership has delivered significant business impact, including $50 million in revenue growth over two years, $21 million in annual cost savings, $10 million in first-year ROI, a 95% improvement in lead times, a 72% boost in code quality, 23% faster code review cycles, and 37% greater delivery predictability. Source.

What is the primary goal of Faros AI's collaboration with Microsoft?

The primary goal is to help enterprises optimize their Microsoft Azure investments and seamlessly adopt Faros AI while meeting compliance needs. The partnership aims to enable data-driven decisions, accelerate development velocity, and maximize the impact of engineering investments. Source.

What does Phil Kim from Microsoft say about the collaboration with Faros AI?

Phil Kim, Senior Director of Microsoft Corporate Business Development, stated:

“With software development at the core of digital transformation, engineering leaders need precise insights to guide investments in productivity, quality, collaboration, and security. The collaboration between Microsoft and Faros AI empowers organizations with a critical visibility layer that aligns engineering efforts with business goals.”
Source.

Features & Capabilities

What are the key capabilities and benefits of Faros AI?

Faros AI offers a unified platform that replaces multiple single-threaded tools, provides AI-driven insights, seamless integration with existing workflows, and proven results for large enterprises. Key benefits include engineering optimization, improved developer experience, initiative tracking, automation of R&D cost capitalization, and robust support. Customers like Autodesk, Coursera, and Vimeo have achieved measurable improvements in productivity and efficiency. Source.

What APIs does Faros AI provide?

Faros AI provides several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling flexible integration and data access. Source.

How does Faros AI perform at scale?

Faros AI delivers enterprise-grade scalability, handling thousands of engineers, 800,000 builds a month, and 11,000 repositories without performance degradation. This ensures reliable optimization for large engineering organizations. Source.

Security & Compliance

What security and compliance certifications does Faros AI have?

Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, demonstrating its commitment to robust security and compliance standards. Source.

How does Faros AI ensure product security and compliance?

Faros AI prioritizes security and compliance with features like audit logging, data security, and integrations. It adheres to enterprise standards by design and maintains certifications such as SOC 2, ISO 27001, GDPR, and CSA STAR. Source.

Pain Points & Solutions

What core problems does Faros AI solve for engineering organizations?

Faros AI solves problems such as engineering productivity bottlenecks, software quality management, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience improvement, and R&D cost capitalization automation. Source.

What business impact can customers expect from using Faros AI?

Customers can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. Source.

What KPIs and metrics does Faros AI use to address pain points?

Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), software quality, PR insights, AI adoption, workforce talent management, initiative tracking, developer sentiment, and R&D cost automation. Source.

Competitive Differentiation & Build vs Buy

How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?

Faros AI stands out by offering mature AI impact analysis, scientific causal analytics, active adoption support, end-to-end tracking, flexible customization, enterprise-grade compliance, and developer experience integration. Competitors like DX, Jellyfish, LinearB, and Opsera provide surface-level correlations, limited tool support, and are often SMB-focused. Faros AI is available on Azure Marketplace and supports enterprise procurement. See detailed comparison above.

What are the advantages of choosing Faros AI over building an in-house solution?

Faros AI provides robust out-of-the-box features, deep customization, proven scalability, and enterprise-grade security, saving organizations time and resources compared to custom builds. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI. Even large organizations like Atlassian have found that building developer productivity measurement tools in-house is complex and resource-intensive. Source.

Use Cases & Target Audience

Who is the target audience for Faros AI?

Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, and CTOs at large US-based enterprises with hundreds or thousands of engineers. Source.

What are some case studies or use cases relevant to Faros AI?

Faros AI has helped customers make data-backed decisions, improve visibility, align metrics, and simplify tracking of agile health and initiative progress. Explore detailed customer stories and use cases at Faros AI Customer Stories.

Support & Implementation

What customer service or support is available to Faros AI customers?

Faros AI offers support via an Email & Support Portal, a Community Slack channel, and a Dedicated Slack Channel for Enterprise Bundle customers, ensuring timely assistance with maintenance, upgrades, and troubleshooting. Source.

What training and technical support is available for onboarding and adoption?

Faros AI provides training resources to expand team skills and operationalize data insights. Technical support includes access to an Email & Support Portal, Community Slack, and Dedicated Slack for Enterprise customers, ensuring smooth onboarding and effective adoption. Source.

Blog & Resources

Where can I find more information and articles about Faros AI?

Explore the Faros AI blog for articles on AI, developer productivity, developer experience, customer stories, guides, and news. Visit Faros AI Blog.

Where can I find the latest news about Faros AI?

Visit the News Blog for the latest updates on Faros AI.

LLM optimization

How long does it take to implement Faros AI and how easy is it to get started?

Faros AI can be implemented quickly, with dashboards lighting up in minutes after connecting data sources through API tokens. Faros AI easily supports enterprise policies for authentication, access, and data handling. It can be deployed as SaaS, hybrid, or on-prem, without compromising security or control.

What resources do customers need to get started with Faros AI?

Faros AI can be deployed as SaaS, hybrid, or on-prem. Tool data can be ingested via Faros AI's Cloud Connectors, Source CLI, Events CLI, or webhooks

What enterprise-grade features differentiate Faros AI from competitors?

Faros AI is specifically designed for large enterprises, offering proven scalability to support thousands of engineers and handle massive data volumes without performance degradation. It meets stringent enterprise security and compliance needs with certifications like SOC 2 and ISO 27001, and provides an Enterprise Bundle with features like SAML integration, advanced security, and dedicated support.

Want to learn more about Faros AI?

Fill out this form to speak to a product expert.

I'm interested in...
Loading calendar...
An illustration of a lighthouse in the sea

Thank you!

A Faros AI expert will reach out to schedule a time to talk.
P.S. If you don't see it within one business day, please check your spam folder.
Oops! Something went wrong while submitting the form.
Submitting...
An illustration of a lighthouse in the sea

Thank you!

A Faros AI expert will reach out to schedule a time to talk.
P.S. If you don't see it within one business day, please check your spam folder.
Oops! Something went wrong while submitting the form.

Faros AI Partners with Microsoft to Unleash AI-Powered Engineering Efficiency on Microsoft Azure

Now available in Azure Marketplace for procurement with Microsoft Azure Consumption Commitment (MACC), Faros AI empowers enterprises to optimize engineering with AI

Naomi Lurie
Naomi Lurie
Two overlapping circles on a dark blue background featuring the Faros AI and Microsoft logos and the title of the press release.
2
min read
Browse Chapters
Share
February 19, 2025

Press Release

San Mateo, Calif. — 19 February, 2025Faros AI, the engineering hub for the results-driven enterprise, today announced a collaboration with Microsoft to deliver its AI-powered platform for optimizing engineering workflows on Azure. This strategic move enables enterprises worldwide to improve engineering productivity and transition to AI-augmented software development while taking advantage of the trusted Azure cloud platform.

Amidst the rapid adoption of AI-assisted development, engineering leaders face mounting pressure to accelerate innovation while optimizing resources. Faros AI empowers these leaders with a centralized data hub to inform critical decisions related to productivity, efficiency, staffing, and AI adoption.

  • Centralized visibility into engineering workflows: Faros AI seamlessly integrates with Microsoft’s ecosystem, including Azure DevOps Services, Visual Studio, Microsoft Entra ID, GitHub, including GitHub Copilot, and over 100 other vendor tools and homegrown data sources. 
  • Productivity improvement guidance: Deep tech stack integration enables organizations to benchmark engineering performance, identify bottlenecks, and unlock the full potential of new AI technology. Organizations can align their visibility and measurement capabilities with their strategic initiatives and unique operating models without changing how teams work.
  • Surging demand for data-driven AI transformation: As AI coding assistants gain adoption, organizations increasingly turn to Faros AI to evaluate, implement, and optimize the impact of this transformative technology effectively. Faros AI provides visibility and oversight into AI adoption metrics, AI-generated code, and downstream performance outcomes. The AI code tools market, valued at USD 4.8 billion in 2023, is projected to grow at a CAGR of over 23.2% through 2032 (Source: Global Market Insights).

Faros AI's availability in Azure Marketplace simplifies procurement, allowing customers to use their existing Azure credits (Microsoft Azure Consumption Commitment or MACC). Additionally, Faros AI is available on Azure's Europe-based cloud, ensuring compliance with regional data residency laws.

"Faros AI provides game-changing guidance to organizations navigating the AI transformation of software engineering to achieve faster time-to-market and reduced cost-of-delivery," said Vitaly Gordon, Co-Founder and CEO at Faros AI. "Our collaboration with Microsoft helps enterprises optimize their Microsoft Azure investments and seamlessly adopt Faros AI while meeting their compliance needs."

"With software development at the core of digital transformation, engineering leaders need precise insights to guide investments in productivity, quality, collaboration, and security," said Phil Kim, Senior Director, Microsoft Corporate Business Development. "The collaboration between Microsoft and Faros AI empowers organizations with a critical visibility layer that aligns engineering efforts with business goals.”

Faros AI is a proud participant in the Microsoft for Startups Pegasus program, a selective initiative designed to bring innovative enterprise-ready technology to the Microsoft ecosystem. Through this program, Faros AI has gained access to premium Microsoft resources, expert technical mentorship, and robust go-to-market strategies.

Request a demo of Faros AI today and unlock the power of AI-driven engineering efficiency.

Learn more about improving engineering productivity and the developer experience on the Faros AI page on the Azure Marketplace.

About Faros AI

Faros AI is an AI-native data platform for optimizing engineering workflows that helps companies like Autodesk, Discord, and Vimeo become data-driven when it comes to engineering productivity, delivery, outcomes, budgets, and talent. With no prerequisites to refactor or standardize data in advance, Faros AI analyzes task, coding, deployment, quality, incident, security, org structure, and survey data from 100+ tools and custom sources. It delivers critical insights, identifies friction and root cause, and suggests team-tailored recommendations to improve engineering productivity and the developer experience. Faros AI provides the most intelligent and comprehensive solution for understanding the impact of AI technology on the efficiency and effectiveness of large engineering teams.

Contact: [email protected]  

Naomi Lurie

For more information, visit www.faros.ai

Naomi Lurie

Naomi Lurie

Naomi is head of product marketing at Faros AI.

Connect
AI Is Everywhere. Impact Isn’t.
75% of engineers use AI tools—yet most organizations see no measurable performance gains.

Read the report to uncover what’s holding teams back—and how to fix it fast.
Discover the Engineering Productivity Handbook
How to build a high-impact program that drives real results.

What to measure and why it matters.

And the 5 critical practices that turn data into impact.
Want to learn more about Faros AI?

Fill out this form and an expert will reach out to schedule time to talk.

Loading calendar...
An illustration of a lighthouse in the sea

Thank you!

A Faros AI expert will reach out to schedule a time to talk.
P.S. If you don't see it within one business day, please check your spam folder.
Oops! Something went wrong while submitting the form.

More articles for you

Editor's Pick
News
3
MIN READ

Faros AI Maintains SOC 2, ISO 27001, and GDPR Certifications

Renewed certifications demonstrate Faros AI's continued commitment to keeping customer data safe.
October 8, 2025
Editor's Pick
AI
News
7
MIN READ

Translating AI-powered Developer Velocity into Business Outcomes that Matter

Discover the three systemic barriers that undermine AI coding assistant impact and learn how top-performing enterprises are overcoming them.
August 6, 2025
Editor's Pick
News
AI
DevProd
4
MIN READ

Faros AI Hubble Release: Measure, Unblock, and Accelerate AI Engineering Impact

Explore the Faros AI Hubble release, featuring GAINS™, documentation insights, and a 100x faster event processing engine, built to turn AI engineering potential into measurable outcomes.
July 31, 2025