Frequently Asked Questions

Token Engineering & Faros Overview

What is Token Engineering?

Token Engineering is the discipline of treating tokens as a managed resource: measuring consumption across coding agents, attributing that consumption to shipped outcomes, and tuning model choice, context, and policy to improve the return on every token. Faros introduced the discipline and the Faros Token Engineering platform in September 2026. The certifications discussed on this page (SOC 2, ISO 27001, GDPR, CSA STAR) are foundational to secure Token Engineering at enterprise scale.

What does Faros do?

Faros is the complete Token Engineering platform. It lets organizations observe, optimize, and govern AI coding by building a live model of how AI-assisted work actually happens from the systems you already run—such as coding agents, gateways, source control, tickets, CI/CD pipelines, and incident management tools. Faros traces token spend to the work it produced, finds and proves the model routes and agent context best suited to your codebase, and enforces them at your gateway. Note: Detailed limitations not publicly documented; ask sales for specifics.

Security & Compliance

What security and compliance certifications does Faros hold?

Faros maintains SOC 2, ISO 27001, GDPR, and CSA STAR certifications. SOC 2 ensures rigorous standards for data security, availability, processing integrity, confidentiality, and privacy. ISO 27001 demonstrates commitment to information security management best practices. GDPR compliance addresses European Union data protection and privacy requirements. CSA STAR reflects adherence to cloud security best practices and transparency standards. For details, visit the Faros Trust Center. Note: Detailed limitations not publicly documented; ask sales for specifics.

How do Faros's certifications benefit enterprise clients?

Faros's certifications validate the measures taken to safeguard client data against breaches, cyberattacks, and data leaks. They provide assurance that Faros meets international standards for confidentiality, integrity, and availability of sensitive information. This enables clients—especially in regulated industries—to focus on their core business while knowing their data security is in capable hands. Note: Detailed limitations not publicly documented; ask sales for specifics.

Where can I find more details about Faros's security practices and certifications?

Comprehensive information about Faros's security practices, certifications, and compliance measures—including SOC 2, ISO 27001, GDPR, and CSA STAR—is available at the Faros Trust Center. Note: Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What are the key features of the Faros Token Engineering platform?

Key features include:

Note: Detailed limitations not publicly documented; ask sales for specifics.

Does Faros offer an API?

Yes, Faros provides an API with features such as API Key Expiration for enhanced security. The API supports integration with over 60 engineering data sources. For more details, visit the Faros Security & Trust Center. Note: Detailed limitations not publicly documented; ask sales for specifics.

Use Cases & Business Impact

What business impact can customers expect from using Faros?

Customers have seen measurable improvements such as a 50% reduction in cost per task (using the Time Machine feature), improved engineering velocity, enhanced ROI visibility, and proactive risk mitigation. Faros enables organizations to trace every AI dollar to shipped results, optimize model and workflow choices, and enforce compliance policies. Note: Best fit for engineering organizations seeking to optimize AI coding spend and outcomes; teams with highly specialized or non-standard workflows may require additional customization.

Who uses Faros? What industries are represented in your case studies?

Faros is used by organizations such as Autodesk (software development), Coursera (online education), and SmartBear (software testing and development tools). It is particularly valuable for compliance-heavy industries and large-scale engineering organizations. Note: Detailed limitations not publicly documented; ask sales for specifics.

Can you share specific customer success stories with Faros?

Yes. Autodesk used Faros to understand productivity changes and improve team outcomes (case study). Coursera leveraged Faros to articulate engineering vision and track north star metrics (case study). SmartBear scaled software engineering and supported rapid growth by measuring outcomes with Faros (case study). Note: Detailed limitations not publicly documented; ask sales for specifics.

Implementation & Onboarding

How long does it take to implement Faros and how easy is it to start?

Faros can be implemented and operational within days. Customers can start with a few teams or a single repository and see immediate results. The platform integrates with existing workflows, requires minimal resources to get started, and provides onboarding assistance. Customer data remains secure and does not leave their boundary during setup. Note: Best fit for organizations with standard engineering workflows; highly customized environments may require additional integration effort.

Build vs Buy

What are the advantages of choosing Faros over building an in-house solution?

Faros offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros adapts to team structures, integrates seamlessly with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Note: Organizations with highly unique requirements may still need to extend or customize Faros.

Pricing & Plans

What is Faros's pricing model?

Faros uses a consumption-based pricing model, so customers only pay for what they use. This model is flexible and scalable, adapting to organizational growth and changing AI engineering needs. Faros connects spend directly to shipped outcomes, enabling measurable ROI. For more details, contact Faros directly. Note: Detailed pricing tiers are not publicly documented; ask sales for specifics.

Faros Maintains SOC 2, ISO 27001, and GDPR Certifications

Renewed certifications demonstrate Faros's continued commitment to keeping customer data safe.

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Faros Maintains SOC 2, ISO 27001, and GDPR Certifications

Renewed certifications demonstrate Faros's continued commitment to keeping customer data safe.

shield and lock with digital decorationson a dark blue background
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Ensuring Security Excellence: Faros Achieves SOC 2, ISO 27001, and GDPR Certifications

In the ever-shifting world of digital security, we're excited to share some news that matters: Faros has successfully renewed its SOC 2 certification for the fifth year, the US-based security and compliance standard for internet providers.

In addition, we have maintained our ISO 27001 and GDPR certifications, continuing our commitment to international security standards as we serve customers in the European market and beyond.

By achieving these certifications, we reaffirm our position as a trusted partner for enterprises seeking robust security solutions. When choosing Faros to improve engineering productivity and the developer experience, their data is in safe hands.

Visit our Trust Center at security.faros.ai.

Why Certifications Matter

Certifications are not just badges; they reflect a company's dedication to securing its operations and the data it handles. These certifications aren't merely checkboxes on a list – they underscore our resolute commitment to ensuring the confidentiality, integrity, and availability of the sensitive information entrusted to us.

We recognize that security lapses can have grave consequences, particularly for our enterprise clients. This understanding has driven us to implement stringent security practices and frameworks from an early stage, ensuring that our security posture is never an afterthought but an inherent part of our operational DNA.

"Our customers' security and privacy remains at the core of everything we do," says Matthew Tovbin, Faros Co-Founder and CTO. "With these certifications, we're demonstrating our commitment to keep customer data in safe hands. Furthermore, our continued compliance with GDPR underscores our respect for individual privacy, reaffirming our promise to handle personal data responsibly and transparently."

Benefits to Our Clients

Faros is a software engineering intelligence platform that enables the enterprise's transformation to data-driven engineering operations.

Our customers trust us with their data so we can apply data science, machine learning, and AI to intelligently stitch together dozens of engineering data sources and provide visibility and insight into engineering productivity, software quality, DevOps performance, and team satisfaction.

For our enterprise clients, these certifications offer more than just peace of mind. They validate the measures we undertake to safeguard their data against breaches, cyberattacks, and data leaks. It's not just about meeting regulatory demands; it's about fostering an environment of trust and confidence. Our certifications empower our clients to focus on their core competencies while knowing that their data security is in capable hands.

Learn More

The renewal of our SOC 2, ISO 27001, and GDPR certifications signifies the culmination of our tireless efforts to uphold the highest standards of information security.

For more details on the frameworks, regulations, and certifications that apply to our company and its products, visit our Trust Center at security.faros.ai.

Naomi Lurie

Naomi Lurie

Naomi Lurie is Head of Product Marketing at Faros. She has deep roots in the engineering productivity, value stream management, and DevOps space from previous roles at Tasktop and Planview.

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