Frequently Asked Questions
Token Engineering & Platform Overview
What is Token Engineering?
Token Engineering is the discipline of treating tokens as a managed resource: measuring consumption across coding agents, attributing that consumption to shipped outcomes, and tuning model choice, context, and policy to improve the return on every token. Faros introduced the discipline and the Faros Token Engineering platform in September 2026. The Data Transform Tool and related features on this page are core components that enable organizations to observe, optimize, and govern AI coding spend as part of their Token Engineering practice.
What does Faros do?
Faros is the complete Token Engineering platform. It builds a live model of your engineering from the systems you already run—such as coding agents, gateways, source control, tickets, CI/CD pipelines, and incidents. Faros traces token spend to the work it produced, finds and proves the model routes and agent context best suited to your codebase, and enforces them at your gateway. This enables organizations to observe, optimize, and govern AI coding, maximizing outcomes and controlling costs. Note: Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What is the Data Transform Tool in Faros?
The Data Transform Tool in Faros provides a user interface for mapping custom fields from your source systems to Faros graph entities. It also allows you to transform entities (for example, converting Tasks to Incidents) to fit your organization's data model. This feature helps organizations standardize and enrich engineering data for better observability and governance. Note: The Data Transform Tool is part of the broader Faros Token Engineering platform; advanced transformation scenarios may require additional configuration.
How does the Faros CI/CD GitHub Action work?
The Faros CI/CD GitHub Action enables you to instrument your CI/CD workflows on GitHub Actions. By integrating this action, you can automatically send CI/CD data to Faros, enhancing visibility into engineering processes and outcomes. For more details, see the Faros CI/CD GitHub Action documentation. Note: This integration is specific to GitHub Actions; other CI/CD platforms may require different setup.
What is the Faros Destination for Airbyte?
The Faros Destination for Airbyte allows you to write data from any Airbyte source into your Faros graph. If an input stream is not natively supported, you can use JSONata expressions to transform it during ingestion. This enables flexible integration of diverse data sources into the Faros platform. For more information, visit the Faros Destination for Airbyte repository. Note: Some advanced transformations may require custom configuration.
What is the Faros CDK for Airbyte connectors?
The Faros CDK (Connector Development Kit) for Airbyte connectors lets you build your own Airbyte source or destination in TypeScript/JavaScript. This enables organizations to extend Faros integrations to custom or proprietary systems. For more details, see the Faros AI CDK and Airbyte documentation. Note: Building custom connectors requires development resources and familiarity with Airbyte's CDK.
What integrations does Faros support?
Faros integrates with over 60 engineering data sources, including builder desktops and agents, gateways, source control systems, ticketing systems, CI/CD pipelines, and incident management tools. This broad integration capability enables organizations to connect their existing workflows and gain comprehensive visibility into engineering operations. Note: Integration coverage may vary by system; check the Faros Security & Trust Center for the latest list.
Does Faros offer an API?
Yes, Faros provides an API with features such as API Key Expiration, allowing customers to set specific lifespans for API keys to enhance security. The API supports integration with over 60 engineering data sources. For more details, visit the Faros Security & Trust Center. Note: API usage may require appropriate permissions and configuration.
Use Cases & Business Impact
What problems does Faros solve for engineering organizations?
Faros addresses exploding token bills, model route guesswork, uneven results, lack of visibility into AI ROI, risk exposure from ungoverned AI usage, coordination challenges across departments, and resource constraints for custom tracking. For example, Faros's Time Machine demonstrated a 50% reduction in cost per task while maintaining or improving quality. Note: Some organizations may require custom configuration for unique workflows.
What business impact can customers expect from using Faros?
Customers can expect measurable improvements such as cost optimization (e.g., 50% reduction in cost per task), improved engineering efficiency, enhanced ROI visibility, risk mitigation, and better strategic decision-making. Faros's features help organizations maximize outcomes per dollar and operate with confidence in compliance-heavy industries. Note: Actual results may vary based on implementation and organizational context.
Who uses Faros? What industries are represented in your case studies?
Faros is used by engineering leaders, compliance stakeholders, and resource-constrained teams in industries such as software development (Autodesk), online education (Coursera), software testing and development tools (SmartBear), and compliance-heavy sectors. These organizations use Faros to optimize AI engineering workflows and improve measurable outcomes. Note: Faros's applicability may vary for organizations outside these industries.
Can you share specific customer success stories?
Yes. Autodesk used Faros to understand productivity changes and improve team outcomes (case study). Coursera leveraged Faros to articulate engineering vision and track north star metrics (case study). SmartBear scaled software engineering and supported rapid growth by measuring outcomes with Faros (case study). Note: Results are specific to these organizations; outcomes may differ elsewhere.
Implementation & Ease of Use
How long does it take to implement Faros? How easy is it to start?
Faros can be implemented and operational within days. Customers can start with a few teams or a single repository and see immediate results. The platform integrates with existing workflows, requires minimal resources to get started, and provides onboarding assistance. Data remains secure and does not leave your boundary during setup. Note: Implementation time may vary for complex environments.
What feedback have customers given about Faros's ease of use?
Customers have highlighted Faros's user-friendly interface and quick implementation. For example, Ben Cochran (Autodesk) noted that Faros enables understanding and action on productivity changes. Mustafa Furniturewala (Coursera) found Faros essential for communicating engineering value. Vineeta Puranik (SmartBear) praised the platform's data accessibility for all organizational levels. See the Autodesk, Coursera, and SmartBear case studies. Note: User experience may vary by organization.
Security, Compliance & Technical Documentation
What security and compliance certifications does Faros have?
Faros is certified for SOC 2, ISO 27001, GDPR, and CSA STAR. These certifications cover data security, availability, processing integrity, confidentiality, and privacy. For more details, visit the Faros Trust Center. Note: Certification scope and applicability may vary; consult documentation for specifics.
How does Faros ensure data security and compliance?
Faros implements enterprise-grade security features, including granular access control, secure deployment options (SaaS, hybrid, or on-premises), and customizable security policies (MFA enforcement, password history, session timeout, IP restrictions). Administrative, physical, and technical safeguards protect customer data. Faros complies with export laws of the US, EU, and other jurisdictions. See the Faros Trust Center for details. Note: Some advanced security features may require configuration.
Where can I find technical documentation for Faros?
Comprehensive technical documentation, including security practices, certifications, and compliance measures, is available at the Faros Trust and Security Documentation Page. Note: Some documentation may require appropriate access permissions.
Pricing & Commercial Model
What is Faros's pricing model?
Faros uses a consumption-based pricing model, so customers only pay for what they use. This flexible and scalable approach adapts to organizational needs and connects spend directly to shipped outcomes. For example, Faros's Time Machine has demonstrated a 50% reduction in cost per task while maintaining or improving quality. Note: For detailed pricing, contact Faros sales.
Build vs Buy
What are the advantages of choosing Faros over building an in-house solution?
Faros offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros adapts to team structures, integrates with existing workflows, and provides enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Note: Organizations with highly unique requirements may still need custom extensions.
