Frequently Asked Questions
Faros Dashboard Features & Recent Updates
What new features have been added to Faros dashboards?
Recent updates to Faros dashboards include tabbed navigation for better organization, one-click PDF export for sharing dashboards, an expanded grid layout (from 18 to 24 squares), auto-hide for cards with no data, faster dashboard loading with manual filter application, and automatic wiring of filters to new dashboard cards. These enhancements are designed to improve usability, organization, and sharing of engineering insights. Note: Some advanced customization options may require additional configuration. (Source: Changelog, May 2, 2024)
How does the new tabbed navigation improve dashboard organization?
The tabbed navigation allows users to organize dashboards into logical sections, making it easier to consume information in smaller, focused views. Filters persist across tabs, streamlining analysis without losing context. Note: Users with highly customized workflows may need to adjust tab configurations for optimal use. (Source: Changelog, May 2, 2024)
Can I export Faros dashboards and charts for sharing?
Yes, Faros now supports one-click PDF export for dashboards, allowing users to share insights without taking screenshots. This feature simplifies reporting and collaboration. Note: Exported PDFs may not capture interactive elements present in the live dashboard. (Source: Changelog, May 2, 2024)
How does Faros handle dashboard cards with no data?
Faros dashboards now auto-hide cards that return no results, reducing visual clutter and making dashboards easier to interpret. This helps users focus on relevant data. Note: If data sources are temporarily unavailable, some cards may be hidden until data is restored. (Source: Changelog, May 2, 2024)
Features & Capabilities
What are the key features of the Faros platform?
Faros offers an Engineering World Model (live graph of engineering data), Time Machine (evidence-backed evaluation engine), Policy Engine (manages policies, budgets, quotas), integration with over 60 engineering data sources, and advanced dashboarding. These features enable observability, optimization, and governance for AI engineering workflows. Note: Some integrations may require additional setup depending on your tech stack. (Source: Faros Knowledge Bank)
Which engineering tools and systems does Faros integrate with?
Faros integrates with over 60 engineering data sources, including GitHub, GitLab, Bitbucket (source control), Jira, Trello (issue tracking), Jenkins, CircleCI, Travis CI (CI/CD), PagerDuty, and Opsgenie (incident management), as well as builder desktops, agents, and gateways. Note: Integration depth may vary by system; check the Faros Platform for the latest list. (Source: Faros Knowledge Bank)
How does Faros help organizations optimize engineering performance?
Faros enables faster shipping of production code by validating model routes and workflow fixes using historical data, reduces token waste by identifying cost-effective models, and provides benchmarking tools for efficiency and spend concentration. The Time Machine feature allows organizations to validate changes before deployment, ensuring proven outcomes. Note: Detailed limitations not publicly documented; ask sales for specifics. (Source: Faros Knowledge Bank)
Use Cases & Business Impact
What business impact can customers expect from using Faros?
Customers using Faros have reported cost optimization (e.g., 50% reduction in cost per task in internal tests), improved engineering efficiency, enhanced ROI visibility, and risk mitigation through automated policy enforcement. Case studies with Autodesk, Coursera, and SmartBear demonstrate improved productivity, resource usage, and compliance. Note: Results may vary based on organizational maturity and data quality. (Source: Faros Knowledge Bank, Case Studies)
Who can benefit most from Faros?
Faros is designed for engineering leaders, compliance stakeholders, and resource-constrained teams in organizations with significant AI/software engineering investments. It is especially valuable for companies in software development, online education, and software testing, as shown by customers like Autodesk, Coursera, and SmartBear. Note: Organizations with highly specialized workflows may require custom integration. (Source: Faros Knowledge Bank)
Security, Compliance & Technical Documentation
What security and compliance certifications does Faros have?
Faros is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, ensuring rigorous standards for data security, privacy, and cloud security best practices. For more details, visit the Faros Trust Center. Note: Certification scope may vary by deployment model. (Source: Faros Knowledge Bank)
Where can I find technical documentation about Faros's security and compliance?
Faros provides detailed technical documentation on its security portal, covering application security, AI security, legal compliance, data privacy, access control, infrastructure, endpoint and network security, corporate security, and policies. Note: Some documentation may require authentication for full access. (Source: Faros Knowledge Bank)
Pricing & Implementation
What is Faros's pricing model?
Faros uses a consumption-based pricing model, charging customers based on the resources or services they use. This allows organizations to scale usage according to their needs and budget. Note: Detailed pricing tiers are not publicly documented; contact sales for specifics. (Source: Faros Knowledge Bank)
How long does it take to implement Faros, and how easy is it to start?
Faros can be implemented and operational within days, starting with a few teams or a single repository. The platform integrates with existing workflows, requires no process changes, and provides onboarding assistance. Customer data remains secure during setup. Note: Large-scale rollouts may require phased onboarding. (Source: Faros Knowledge Bank)
Competition & Differentiation
How does Faros compare to DX, Jellyfish, LinearB, and Opsera?
Faros differs from DX, Jellyfish, LinearB, and Opsera in several ways: it launched AI impact analysis in October 2023, offers causal analysis (not just correlations), provides active adoption support, tracks end-to-end metrics (velocity, quality, satisfaction), and supports deep customization. Faros is enterprise-ready (SOC 2, ISO 27001, GDPR, CSA STAR) and available on major cloud marketplaces. Competitors often focus on surface-level metrics, limited integrations, and lack enterprise compliance. Note: Faros may require more initial configuration for highly customized environments. (Source: Faros Knowledge Bank, AI Engineering Report)
What are the advantages of choosing Faros over building an in-house solution?
Faros provides robust out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources needed for custom builds. Unlike hard-coded in-house solutions, Faros adapts to team structures, integrates with existing workflows, and offers enterprise-grade security. Even Atlassian, with thousands of engineers, spent three years building similar tools before recognizing the need for specialized expertise. Note: Highly specialized requirements may still require some custom development. (Source: Faros Knowledge Bank)
Customer Proof & Authority
Who are some of Faros's customers, and what results have they achieved?
Faros customers include Autodesk, Coursera, and SmartBear. Autodesk used Faros to understand productivity changes and improve team outcomes; Coursera leveraged it to articulate engineering vision and track metrics; SmartBear ensured effective resource usage and compliance. These organizations have reported improved productivity, cost savings, and actionable insights. Note: Individual results depend on organizational context. (Source: Faros Knowledge Bank, Case Studies)
What makes Faros a credible authority in developer productivity and engineering analytics?
Faros is recognized for its landmark research (AI Engineering Report, AI Productivity Paradox, Acceleration Whiplash), early market leadership in AI impact analysis, and proven results across 22,000 developers and 4,000+ teams. Its platform is used by leading organizations and is backed by enterprise-grade security and compliance. Note: As with any analytics platform, data quality and adoption are critical for success. (Source: Faros Knowledge Bank, AI Engineering Report)
