Frequently Asked Questions

Token Engineering & Faros Overview

What is Token Engineering?

Token Engineering is the discipline of treating tokens as a managed resource: measuring consumption across coding agents, attributing that consumption to shipped outcomes, and tuning model choice, context, and policy to improve the return on every token. Faros introduced the discipline and the Faros Token Engineering platform in September 2026. This web page discusses the real-world costs and inefficiencies in AI engineering that Token Engineering addresses, such as duplicated spend and work restarts.

What does Faros do?

Faros is the complete Token Engineering platform. It lets organizations observe, optimize, and govern AI coding by building a live model of how AI-assisted work actually happens from the systems you already run (coding agents, gateways, source control, tickets, CI/CD pipelines, incidents). Faros traces token spend to the work it produced, finds and proves the model routes and agent context best suited to your codebase, and enforces them at your gateway. Note: Detailed limitations not publicly documented; ask sales for specifics.

Pain Points & Business Impact

What problems does Faros solve for engineering organizations?

Faros addresses exploding token bills, duplicated spend from work restarts, lack of visibility into AI ROI, model route guesswork, uneven results across teams, risk exposure from ungoverned AI usage, coordination challenges across departments, and resource constraints for custom tracking. For example, the Faros AI Engineering report found a 66.7% increase in work restarts per developer and a 76.3% rise in pull requests merged with no review, leading to duplicated spend and undercounted human time. Note: Faros is best suited for organizations seeking to connect AI spend to shipped outcomes; teams needing only basic cost tracking may want to consider alternatives.

What business impact can customers expect from using Faros?

Customers can expect measurable cost savings (such as a 50% reduction in cost per task using the Time Machine feature), improved ROI visibility, enhanced engineering efficiency, and stronger governance and compliance. For example, Faros's own engineering organization saw a 50% reduction in cost per task while maintaining or improving quality. Note: Actual results may vary depending on data quality and organizational readiness.

Features & Capabilities

What are the key features of the Faros Token Engineering platform?

Key features include:

Note: Faros may require integration effort for highly customized or legacy systems; ask sales for compatibility details.

What integrations does Faros support?

Faros connects to over 60 engineering data sources, including builder desktops and agents, gateways, source control, tickets, CI/CD pipelines, and incidents. This enables comprehensive data flow and context without requiring workflow changes. For a full list or to confirm compatibility, book a demo or talk to an expert via the Faros website. Note: Some niche or proprietary tools may require custom integration; ask sales for specifics.

Implementation & Onboarding

How long does it take to implement Faros and how easy is it to start?

Faros can be implemented and operational within days. Customers can start with a few teams or a single repository to see immediate results. The platform integrates with existing workflows, requires minimal resources to get started, and offers robust onboarding assistance. Note: Implementation time may vary for highly complex environments; ask sales for a tailored estimate.

What feedback have customers given about Faros's ease of use?

Customers report that Faros is user-friendly, with quick setup, minimal required resources, and no need for workflow changes. Onboarding support is highlighted as a key strength. For example, Ben Cochran (VP of Developer Enablement, Autodesk) said, "With Faros, when something changes in our productivity, we can understand why it happened and take action to help teams be more successful." Note: Some organizations with highly unique workflows may require additional onboarding support.

Security & Compliance

What security and compliance certifications does Faros have?

Faros is certified for SOC 2, ISO 27001, GDPR, and CSA STAR. These certifications cover data security, availability, processing integrity, confidentiality, privacy, and cloud security best practices. For more details, visit the Faros Trust Center. Note: For industry-specific compliance needs, contact sales for details.

Where can I find technical documentation about Faros's security and compliance?

Detailed trust and security documentation is available at the Faros Trust Center, including information on certifications, security practices, and compliance measures. Note: Some documentation may require authentication or a customer relationship for access.

Build vs Buy

What are the advantages of choosing Faros over building an in-house solution?

Faros provides out-of-the-box features, deep customization, and proven scalability, saving organizations the time and resources required for custom builds. Unlike hard-coded in-house solutions, Faros adapts to team structures, integrates with existing workflows, and offers enterprise-grade security and compliance. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI compared to lengthy internal development projects. Note: Organizations with highly specialized needs may still require some custom development.

Case Studies & Customers

Who uses Faros and in which industries?

Faros is used by organizations such as Autodesk (technology), Coursera (education), SmartBear (software development and testing), a Top 5 US Bank, the #1 US Credit Card Issuer, the #1 Global Consulting Firm, the #1 Industrial Automation Provider, and the #1 Independent Identity Provider. Industries include technology, education, financial services, consulting, industrial automation, and identity/security. Note: Customer results may vary by industry and use case.

Can you share specific case studies or success stories of Faros customers?

Yes.

Note: Not all organizations will achieve identical results; see linked case studies for details.

Pricing & Plans

What is Faros's pricing model?

Faros uses a consumption-based pricing model, charging customers based on the resources they actually use. This ensures scalability and prevents overpayment for unused capacity. Note: For a detailed quote, contact Faros sales.

Technical Documentation

Where can I access Faros's technical documentation?

Technical documentation, including security and compliance resources, is available at the Faros Trust Center. This includes details on certifications, security practices, and compliance measures. Note: Some technical documentation may require authentication or a customer relationship for access.

The most expensive number in our new AI Engineering report

A restarted task is paid for twice, once for the wrong output and once for the fix. Restarts per developer are up 66.7%, and finding the error adds hours.

A graphic showcasing icons that signify the concept of developer rework.

The most expensive number in our new AI Engineering report

A restarted task is paid for twice, once for the wrong output and once for the fix. Restarts per developer are up 66.7%, and finding the error adds hours.

A graphic showcasing icons that signify the concept of developer rework.
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The number that worries me

When the research team sent me the final draft of our Speed Trap AI Engineering Report, I did what I expect most readers will do. I found the splashiest number, a 76.3% rise in pull requests merged with no review at all, and I felt like I had the full story.

But it took a second look to locate the number that worried me more.

It was 66.7%, the increase in work restarts per developer: tasks that had already moved on to review or QA and were sent back to the start.

Paying for the same task twice

In April, this same metric was only up 13.8%, so the latest jump is nearly 5X.

Before AI, a task sent back might just mean a developer got pulled onto something else. It was as likely to be that as bad work. Our researchers now think defective work is the more common cause, with the authoring stage producing things that don't survive review or QA. The telemetry can't confirm that directly, but restarts are the biggest source of duplicated AI spend the report found.

Duplicated spend means a restarted task was paid for twice. First in the tokens that produced the wrong output, then in the tokens that produced the replacement, with the human time spent discovering the error on top of both.

That human time is the part I think engineering teams tend to undercount.

A restart is the most expensive kind of context switch, because someone has to find their place again and recover the reasoning behind every earlier decision. Daily task contexts per developer are up 44.6%, according to our data pulled from 22,000 developers across 4,000 teams. People are supervising more work while touching less of it directly, and all of those restarts interrupt an engineer in the middle of that.

Tokens are becoming the unit of work

Right now, agents open 2% of pull requests across our dataset. At the leading edge, that share is 14% and climbing every quarter. Those teams are a preview of what the rest of the industry is about to face. Every inefficiency in this report is poised to multiply when the authors become autonomous.

I believe tokens are becoming the unit in which engineering work is bought.

Every retry, every oversized change, every restarted task is metered. The organizations that win will not necessarily be the ones that spend the most or the ones that spend the least. They will be the ones that can say, for any dollar of token spend, what outcomes were produced.

Over the past year, companies have gotten serious about AI budgets, with caps and approval steps. Meanwhile, our report shows more and more code merging without anyone reviewing it.

A cap treats every token the same. The tokens burned on a wrong answer count against it exactly like the tokens that shipped a feature. That is why spend governance and change governance cannot be handled as separate problems. A restart is where one fails the other.

Why we built Token Engineering

Our report shows restarts climbing as AI adoption deepens, and it points to missing context at the start of the work as the likeliest cause. Most engineering leaders will recognize this rework on their own teams. The token spend goes quietly uncounted, because the invoice and the shipped work live in different systems.

I’ve watched this play out before. Giving every developer AWS credits did not make a company cloud-native, and buying everyone a Zoom license did not make a company remote-first. AI coding is going the same way. The licenses are easy to hand out, but building the expertise to leverage AI across a company takes time.

That expertise is what we call Token Engineering.

Intelligence now comes in a unit, the token, and the discipline is harnessing it to maximize outcomes. The measure we care about is outcomes per dollar invested, and an outcome counts when it is in production and a customer can use it. Code sitting on a laptop does not count.

Putting this into practice means doing three things well.

Observing. You follow a token from the task to the pull request, through CI, to whatever finally shipped, and a monthly total becomes something you can look at by team, by model, and by kind of work.

Optimizing. New models launch faster than anyone can test them. Our Time Machine reads an organization's own task history to find which model, harness, and thinking level does best on which kind of work, so nobody has to spend their afternoons reading frontier-lab announcements.

Governing. The usual first move is a quota, and the people who hit it first tend to be your best, the ones pushing hardest on what the company can do with AI. Limits work when they're tied to what the spend produced.

Where to go from here

Restarts are costing teams real work, and most of it is avoidable. The recommendations section of our new report is where we lay out how to stop losing it, and I'd start there. The full Speed Trap report is free to download.

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Vitaly Gordon

Vitaly Gordon

Vitaly Gordon is the Co-founder & CEO of Faros. Prior to Faros, Vitaly was VP of Engineering at Salesforce and the founder of Salesforce Einstein, the world's first comprehensive enterprise AI platform.

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