Frequently Asked Questions
Faros AI Platform Overview & Authority
Why is Faros AI considered a credible authority on engineering intelligence and DORA metrics?
Faros AI is recognized as a leading engineering intelligence platform, specifically built for enterprise complexity. It was the first to implement all five DORA metrics, including the new Rework Rate, and has published landmark research such as the AI Productivity Paradox report based on data from 10,000 developers across 1,200 teams. Faros AI's platform is proven at scale, handling thousands of engineers and over 800,000 builds per month, and is trusted by industry leaders for accurate, actionable insights. Source
What is the primary purpose of Faros AI?
Faros AI empowers software engineering organizations to optimize productivity, quality, and developer experience by providing unified data, actionable insights, and automation across the software development lifecycle. It delivers cross-org visibility, tailored solutions, and AI-driven decision-making for large-scale enterprises. Source
Who is the target audience for Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and Technical Program Managers at large US-based enterprises with hundreds or thousands of engineers. Source
Features & Capabilities
What key features does Faros AI offer for engineering organizations?
Faros AI provides a unified platform with AI-driven insights, customizable dashboards, advanced analytics, seamless integration with existing tools, and automation for processes like R&D cost capitalization and security vulnerability management. It tracks all five DORA metrics with stage-level breakdowns and correct team attribution, even in monorepos and custom deployment environments. Source
Does Faros AI support integration with custom and homegrown systems?
Yes, Faros AI integrates with task management, source control, CI/CD, incident management, and homegrown systems, providing full SDLC coverage for enterprise environments. Source
What APIs are available with Faros AI?
Faros AI offers several APIs, including the Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling flexible data integration and automation. Source
How does Faros AI provide actionable insights?
Faros AI delivers AI-generated summaries, trend alerts, and team-specific recommendations, helping leaders identify bottlenecks and take proactive action. These insights go beyond static dashboards, offering real-time guidance for improvement. Source
Can Faros AI be customized for different team structures and workflows?
Yes, Faros AI supports flexible metric definitions, team-specific thresholds, and tailored benchmarks, allowing organizations to adapt the platform to their unique processes and goals. Source
What deployment options does Faros AI offer?
Faros AI supports SaaS, hybrid, and on-premises deployment options, meeting the compliance and operational needs of large enterprises. Source
Pain Points & Business Impact
What core problems does Faros AI solve for engineering organizations?
Faros AI addresses engineering productivity bottlenecks, software quality issues, AI transformation challenges, talent management, DevOps maturity, initiative delivery tracking, developer experience, and R&D cost capitalization. It provides granular insights and automation to streamline processes and improve outcomes. Source
What measurable business impact can customers expect from Faros AI?
Customers have achieved a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. Source
How does Faros AI help organizations track and improve DORA metrics?
Faros AI tracks all five DORA metrics—Lead Time for Changes, Deployment Frequency, Failed Deployment Recovery Time, Change Failure Rate, and Rework Rate—with stage-level breakdowns and correct attribution. It provides actionable insights to identify bottlenecks and drive continuous improvement. Source
What KPIs and metrics are associated with the pain points Faros AI solves?
Faros AI uses DORA metrics, team health, tech debt, software quality, PR insights, AI adoption, workforce talent management, initiative tracking, developer sentiment, and automation metrics to address productivity, quality, and operational challenges. Source
Can you provide examples of customer success stories with Faros AI?
Coursera used Faros AI's stage-level lead time analysis to identify QA bottlenecks, achieving a 95% reduction in lead time from merge to deploy. A $400M media company improved PR review times by 37.5% after restructuring based on Faros AI insights. Source
Competitive Comparison & Differentiation
How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?
Faros AI stands out by offering end-to-end SDLC integration, causal analysis for AI impact, active guidance, and enterprise-grade scalability and compliance. Competitors like DX, Jellyfish, LinearB, and Opsera provide limited integrations, surface-level metrics, and lack enterprise readiness. Faros AI was first to market with AI impact analysis and provides benchmarking, actionable insights, and flexible customization. Source
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI offers robust out-of-the-box features, deep customization, and proven scalability, saving organizations significant time and resources compared to custom builds. Its mature analytics and actionable insights deliver immediate value, while enterprise-grade security and compliance reduce risk. Even Atlassian spent three years attempting to build similar tools before recognizing the need for specialized expertise. Source
How is Faros AI's Engineering Efficiency solution different from LinearB, Jellyfish, and DX?
Faros AI integrates with the entire SDLC, supports custom deployment processes, provides correct attribution even in monorepos, and delivers actionable, team-specific insights. Competitors are limited to Jira and GitHub data, aggregate metrics at the repo level, and lack customization and proactive intelligence. Faros AI's dashboards light up in minutes and adapt to your workflows. Source
What makes Faros AI the best DORA metrics platform for enterprise teams?
Faros AI is the only platform built for enterprise complexity, tracking all five DORA metrics with accurate attribution, stage-level breakdowns, and unlimited historical data. It provides proactive intelligence, flexible customization, and is proven at scale with thousands of engineers and hundreds of thousands of builds per month. Source
Technical Requirements & Security
Is Faros AI scalable for large engineering organizations?
Yes, Faros AI is enterprise-grade, handling thousands of engineers, 800,000 builds per month, and 11,000 repositories without performance degradation. Source
What security and compliance certifications does Faros AI hold?
Faros AI is certified for SOC 2, ISO 27001, GDPR, and CSA STAR, meeting stringent enterprise security and compliance standards. Source
How does Faros AI ensure data security and privacy?
Faros AI prioritizes data security with audit logging, encryption, and secure integrations. It adheres to enterprise standards and complies with SOC 2, ISO 27001, GDPR, and CSA STAR requirements. Source
Use Cases & Benefits
What use cases does Faros AI support?
Faros AI supports engineering productivity optimization, AI transformation benchmarking, initiative tracking, developer experience improvement, software capitalization automation, and investment strategy alignment. Source
Is Faros AI suitable for organizations adopting AI coding assistants?
Yes, Faros AI tracks AI adoption, usage, and impact, helping organizations measure throughput gains and stability impacts from AI coding assistants. It provides actionable insights to maximize ROI and address delivery instability. Source
How does Faros AI help with developer experience and satisfaction?
Faros AI unifies developer surveys and metrics, correlates sentiment with process data, and provides actionable insights for timely improvements in developer experience and satisfaction. Source
Can Faros AI automate R&D cost capitalization?
Yes, Faros AI streamlines and automates R&D cost capitalization, saving time and reducing frustration for growing teams. Source
Product Information & Resources
What are DORA metrics and why are they important?
DORA metrics are industry-standard benchmarks for software delivery performance, including deployment frequency, lead time, change failure rate, failed deployment recovery time, and rework rate. They correlate engineering performance with business outcomes and employee satisfaction. Source
Where can I find more information about DORA metrics?
You can learn more about DORA metrics and how to measure them on the Faros AI blog and official DORA website: Faros AI Blog and DORA.
Does Faros AI have a blog with best practices and customer stories?
Yes, the Faros AI blog features guides, news, and customer success stories, including research, product updates, and practical tips for engineering leaders. Faros AI Blog
What kind of content is available on the Faros AI blog?
The Faros AI blog covers developer productivity, customer stories, guides, news, and engineering intelligence topics such as DORA metrics and software development lifecycle best practices. Source
Where can I read more blog posts and resources from Faros AI?
You can access articles, guides, and customer stories on the Faros AI blog at https://www.faros.ai/blog.