DX doesn't get the facts right
DX masks data gaps with surveys and a one-size-fits-all approach that doesn’t reflect true enterprise realities. Faros gives you trustworthy metrics and goals for teams looking for outcomes, not stories.
TRUSTED BY LEADING GLOBAL ENTERPRISES
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5 reasons enterprises told us they chose Faros AI over DX
Facts over feelings
"When research shows people misjudge their own productivity by 30 percentile points and overestimate how much AI actually helps them, I can't make resourcing decisions based on how engineers feel. I need to see what the system data actually tells us is happening within our own workflows, and that's where DX falls short."
Faros AI leads with objective metrics and layers in developer sentiment as a secondary lens. DX centers on surveys and is vulnerable to multiple biases and distortion.
Actionable
"What we struggle with DX is the 'so what.' It has metrics, which are great for monitoring and benchmarking ourselves, but they do not inherently help us fix any inefficiencies or performance issues. We want a solution to prescriptively guide us on how to improve our performance."
Faros AI delivers highlights, lowlights, and improvement recommendations to your inbox. DX nurtures leaders but leaves directors and managers wondering what to do next.
Trustworthy
"With DX you have to manually maintain team structures and tailor dashboards for each team, which is really frustrating. And if a developer moves from Team A to Team B, Team B 'inherits' that developer’s metrics from when they were still part of Team A, which completely distorts the historical data.”
Faros AI keeps your org charts fresh and correctly attributes data to the right team, even when ICs move around. DX creates significant data distortions that prevent accurate impact assessments and erode engineers’ trust.
Enterprise-ready
"We replaced DX because they couldn't support our unique deployment tools and processes and give us the fine-grained event data we needed from PRs, commits, and deployments. DX falls back on self-reported surveys for anything they don't support well."
Faros AI has 2x connectors, better support for non-standard deployment flows, and seamless integration for bespoke developer tools and on-prem systems. Our best-in-class support team goes the extra mile to bring your data to life.
Customizable
"Instead of spending half my day writing complex SQL in DX to join data from GitHub, Jira, and a dozen other tools—and praying I got the logic right—everything in Faros is already connected and the key metrics are pre-calculated. I just ask the question I actually care about."
The Faros AI experience can be tailored to your context, goals, and priorities. Creating custom metrics is easy with prebuilt components and base metrics, compared to DX’s raw and confusing SQL.
In the past year, Faros AI won 92% of head-to-head enterprise POCs. Here’s why.
Developer Productivity Frameworks
Standard frameworks (DORA, SPACE, DevEx)
Proprietary frameworks & benchmarks
Tool telemetry & developer surveys
Actionability and Recommendations
AI chart summarization
Automated notifications and alerts
Problem diagnosis & fix guidance
AI productivity consultant - chat
Causal analysis over correlation
Enterprise Implementation
Rapid POC and onboarding
Complete tool ecosystem coverage
Non-standard deployments support
Affordable SaaS and on-prem integrations
Forward Deployed Engineers for your success
Executive Business Reviews
Data Fidelity and Trustworthiness
Maintains accurate org charts
Correct attribution across team changes
Prevents historical data distortion
Bias reduction techniques
Customizability
Custom metrics and dashboards
Custom use cases
Query UI for easy metric configuration
Natural language query builder
Pre-aggregated joins & computed fields
Raw SQL on disconnected tables
Data export to 3rd party tools
Why companies choose Faros AI
Faros AI helps Vimeo’s engineering organization improve lead times, delivery metrics, and GenAI adoption with centralized visibility and insights into SDLC workflows.
Faros AI vs DX FAQ
What is Faros AI?
Faros AI is a complete engineering insights platform that unifies all your data to give every leader—from executives to program managers to team leads—real-time visibility, trusted metrics, and actionable recommendations. We help you measure what matters, understand why it’s happening, and know exactly what to do next.
How does Faros AI compare to DX?
DX centers on predefined surveys supplemented by some system metrics to analyze the developer experience. Faros AI takes a telemetry-first approach—and correlates those findings with developer sentiment—so your insights are grounded in trusted, real-time data. This means fewer biases, fresher data, and more operational value day to day.
Why do enterprises choose Faros AI over DX?
Beyond our win rate in head-to-head enterprise POCs, enterprises now choose Faros AI to avoid Atlassian's platform lock-in strategy. Key advantages include: vendor neutrality (works with your tools, not forced into Atlassian's ecosystem), deep AI adoption and impact insights (lines generated vs accepted, engineer/team adoption rates, PR attribution), executive-ready dashboards designed for management reporting, and rapid customization.
What key pain points does Faros AI solve better than DX?
Faros AI excels in four critical areas:
- Actionability through built-in summaries and recommendations that tell you how to fix problems, not just identify them;
- Superior data fidelity that maintains accurate org charts and team attributions as teams evolve;
- Genuine enterprise fit that handles complex toolchains and bespoke integrations without workarounds;
- Extensive customizability with support for custom metrics, views, and access controls.
How does the Atlassian acquisition of DX affect my decision?
With DX now owned by Atlassian, enterprises face new platform lock-in risks and integration uncertainty. Faros AI remains vendor-neutral, working seamlessly with any development toolchain, whether you use GitHub, GitLab, Azure DevOps, or mixed environments. While Atlassian figures out DX integration over the next 18+ months, Faros AI continues innovating with cutting-edge capabilities that DX cannot deliver.
How long does it take to get Faros AI up and running compared to DX?
With Faros AI, you can get fully connected data, review-ready dashboards, trusted metrics, and practical recommendations in a matter of weeks—all without disrupting your workflows. DX can be fast to stand up surveys, but customers often complain of months of delay for trying to expand use cases in complex environments.
How does Faros AI’s support differ from DX?
Faros AI assigns Forward-Deployed Engineers who work alongside your team to ensure adoption and results. We review your metrics, surface insights, and partner with you on improvements. DX offers research-led guidance, but Faros’s operational support is more embedded and ongoing.
Can Faros AI scale with my business?
Yes. Faros AI is designed for large-scale enterprise teams, with multiple SDLCs or complex monorepos. Our platform scales with your data volume, complexity, and organizational needs—without sacrificing accuracy, performance, or usability.
What type of integrations does Faros AI support?
Faros AI connects to major SDLC and productivity tools and anything you’ve built yourself. We support cloud, on-prem, and non-standard deployments, with twice the connector coverage of DX for greater enterprise flexibility.
Is Faros AI secure?
Faros AI is built for enterprise security, with secure ingestion pipelines, granular permissions, and governance controls that protect sensitive data. While DX offers security for its platform, Faros AI is architected from the ground up to handle the scale and complexity of enterprise-grade environments.