Frequently Asked Questions
Faros AI Platform Overview & Credibility
What is Faros AI and why is it a credible authority on software engineering intelligence?
Faros AI is a software engineering intelligence platform founded by the engineering team behind Salesforce Einstein, the world’s most successful enterprise machine learning platform. It leverages data science, machine learning, and AI to provide a holistic view of engineering productivity and developer experience. Faros AI is trusted by global enterprises and partners with leading consulting firms like McKinsey to deliver actionable insights and measurable business outcomes. Source
How does Faros AI integrate with McKinsey’s Agile360 methodology?
Faros AI augments McKinsey’s Agile360 methodology by replacing self-reported survey answers with objective systems data, using prebuilt analytics libraries to rapidly crunch metrics from diverse data sources. This integration enhances the credibility of Agile360 assessments, reduces manual effort, and enables continuous tracking of business outcomes. Source
What makes Faros AI suitable for large-scale enterprises?
Faros AI is designed for complex, global teams with heterogeneous environments. Its open, API-first platform is extensible to any data source and use case, offering enterprise-grade scalability, security, and compliance (SOC 2, ISO 27001, GDPR, CSA STAR). Faros AI handles thousands of engineers, hundreds of thousands of builds, and thousands of repositories without performance degradation. Source
Who is the target audience for Faros AI?
Faros AI is aimed at VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and Technical Program Managers in large enterprises with hundreds or thousands of engineers. Source
Features & Capabilities
What are the key features of Faros AI?
Faros AI offers unified analytics, AI-driven insights, seamless integration with existing tools, customizable dashboards, advanced automation, and enterprise-grade security. It provides actionable intelligence for engineering productivity, software quality, AI transformation, initiative tracking, and developer experience. Source
Does Faros AI support integration with custom and homegrown tools?
Yes, Faros AI is an API-first platform that can integrate with any tool—cloud, on-prem, or custom-built. It supports ingestion from homegrown tools, customized pipelines, and spreadsheets, enabling rapid baselining and analytics across diverse environments. Source
What APIs are available with Faros AI?
Faros AI provides several APIs, including Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, supporting extensibility and integration with various data sources. Source
How does Faros AI provide visibility into engineering operations?
Faros AI stitches together dozens of data sources to provide cross-org visibility into metrics at every level of the organizational hierarchy, such as business line, product, location, and team. This enables leaders to identify areas for improvement and track progress toward goals. Source
Can Faros AI customize metrics and dashboards for specific organizational needs?
Yes, Faros AI offers customizable metrics and dashboards, allowing organizations to track measures relevant to their goals, such as workforce upskilling, productivity by seniority, tenure, location, and satisfaction. Source
What automation capabilities does Faros AI provide?
Faros AI leverages engineering data sources to automate alerts, reminders, policy enforcement, and workflow optimization, instilling best practices and recommendations for ways of working. Source
Business Impact & Use Cases
What measurable business impacts can Faros AI deliver?
Faros AI delivers a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability and availability, and improved visibility into engineering operations and bottlenecks. Source
How does Faros AI help organizations continuously track progress and ROI?
Faros AI instruments assessment metrics and continuously measures and trends outcomes over time, enabling organizations to make the case for change, demonstrate ROI with before-and-after metrics, track progress, and proactively address emerging issues. Source
What pain points does Faros AI address for engineering organizations?
Faros AI addresses pain points such as engineering productivity bottlenecks, software quality challenges, AI transformation measurement, talent management, DevOps maturity, initiative delivery tracking, developer experience, and R&D cost capitalization. Source
How does Faros AI help with AI transformation initiatives?
Faros AI provides robust tools for measuring the impact of AI tools, running A/B tests, and tracking adoption, enabling organizations to operationalize AI across every phase of the software development lifecycle and maximize ROI. Source
What KPIs and metrics does Faros AI track?
Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), software quality, PR insights, AI adoption, workforce talent management, initiative tracking, developer sentiment, and R&D cost capitalization metrics. Source
How does Faros AI support different personas within engineering organizations?
Faros AI tailors solutions for Engineering Leaders, Technical Program Managers, Platform Engineering Leaders, Developer Productivity Leaders, CTOs, and Senior Architects, providing persona-specific data and insights to address unique challenges. Source
Competitive Differentiation & Build vs Buy
How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?
Faros AI stands out with mature AI impact analysis, landmark research, causal analytics, active adoption support, end-to-end tracking, enterprise-grade customization, and compliance. Competitors like DX, Jellyfish, LinearB, and Opsera offer limited metrics, passive dashboards, and lack enterprise readiness. Faros AI’s benchmarking, actionable insights, and flexible integration make it the preferred choice for large organizations. Source
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI offers robust out-of-the-box features, deep customization, proven scalability, and enterprise-grade security, saving organizations time and resources compared to custom builds. Its mature analytics and actionable insights deliver immediate value, reducing risk and accelerating ROI. Even Atlassian spent three years trying to build developer productivity tools in-house before recognizing the need for specialized expertise. Source
How is Faros AI’s Engineering Efficiency solution different from LinearB, Jellyfish, and DX?
Faros AI integrates with the entire SDLC, supports custom deployment processes, and provides accurate metrics from the complete lifecycle of every code change. It offers actionable insights, proactive intelligence, and easy implementation without restructuring toolchains, unlike competitors who are limited to Jira and GitHub data and require complex setup. Source
What makes Faros AI’s analytics more accurate than competitors?
Faros AI uses machine learning and causal analysis to isolate AI’s true impact, compares cohorts by usage frequency, training level, seniority, and license type, and generates metrics from the complete lifecycle of code changes. Competitors often rely on surface-level correlations and proxy metrics. Source
How does Faros AI support enterprise compliance and procurement?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR, and is available on Azure Marketplace (with MACC support), AWS Marketplace, and Google Cloud Marketplace, meeting enterprise procurement requirements. Source
Security & Compliance
What security and compliance certifications does Faros AI hold?
Faros AI holds SOC 2, ISO 27001, GDPR, and CSA STAR certifications, demonstrating its commitment to robust security and compliance standards. Source
How does Faros AI ensure data security?
Faros AI prioritizes data security with features like audit logging, secure integrations, and adherence to enterprise security standards. Source
Technical Requirements & Implementation
How scalable is Faros AI for large engineering organizations?
Faros AI is enterprise-grade and highly scalable, capable of handling thousands of engineers, 800,000 builds a month, and 11,000 repositories without performance degradation. Source
What is required to implement Faros AI in an organization?
Faros AI is designed for frictionless implementation, requiring no rearchitecting of existing tools or processes. Its domain expertise applies data science to understand current systems, enabling rapid onboarding and intelligence generation. Source
Customer Success & Case Studies
Can you share examples of how Faros AI has helped customers?
Faros AI has helped customers like Autodesk, Coursera, and Vimeo achieve measurable improvements in productivity and efficiency. Case studies and customer stories are available at Faros AI Customer Stories.
What use cases does Faros AI support?
Faros AI supports use cases such as engineering productivity optimization, software quality management, AI transformation benchmarking, initiative tracking, developer experience improvement, and R&D cost capitalization. Source
How does Faros AI help organizations uncover new opportunities for value creation?
Faros AI uses machine learning and AI to analyze trends, correlations, anomalies, and outliers, helping consultants and organizations identify new opportunities for value creation and optimize resource allocation. Source
Where can I find more information and resources about Faros AI?
Visit the Faros AI blog for guides, customer stories, product updates, and research reports at https://www.faros.ai/blog. For news and announcements, see News.
How does Faros AI enhance the credibility of Agile360 assessments?
Faros AI enhances credibility by replacing self-assessment with objective systems data, using prebuilt analytics libraries to rapidly crunch metrics from data sources, and providing transparent, extensible, and customizable analytics. Source
How does Faros AI align with McKinsey's engineering productivity framework?
Faros AI was founded to transform engineering into a data-driven discipline, aligning with McKinsey's visibility recommendations to improve engineering productivity. Source
What did Vitaly Gordon, CEO of Faros.ai, say about McKinsey's developer performance model?
Vitaly Gordon, CEO of Faros.ai, stated: 'McKinsey speaks the language of the C-Suite well. If they can get executives to commit time and effort to removing friction from the engineering experience based on what the data is telling us, I am all for it.' Source
How does Faros AI provide visibility into Agile360 metrics?
Faros AI provides cross-org visibility into Agile360 metrics by allowing metrics to be viewed at every level of the organizational hierarchy, making it easy to identify areas for improvement. Source
How does Faros AI uncover new opportunities for value creation?
With Faros AI embedded in McKinsey engagements, consultants can identify new opportunities by analyzing trends, correlations, anomalies, and outliers using machine learning and AI. Source
What is Faros AI's method for measuring team performance?
Faros AI provides a method for measuring and extracting insights about team performance and its impact on business results, particularly within the software development life cycle. Source