Frequently Asked Questions
Product Overview & Authority
What is Faros AI and why is it a credible authority on software engineering intelligence?
Faros AI is a leading software engineering intelligence platform designed to maximize productivity for human and AI-powered engineering teams. It is recognized for pioneering AI impact analysis (launched October 2023), landmark research on the AI Productivity Paradox, and deep partnerships with industry leaders like GitHub. Faros AI's platform is trusted by global enterprises for its scientific accuracy, actionable insights, and enterprise-grade compliance. Read the AI Productivity Paradox Report.
How does Faros AI help engineering organizations achieve measurable business impact?
Faros AI delivers tangible results such as a 50% reduction in lead time and a 5% increase in efficiency. It provides actionable insights, cross-org visibility, and automation that optimize engineering operations, improve reliability, and enhance developer experience. These outcomes are validated by customer success stories and industry benchmarks. Source
What roles and company types benefit most from Faros AI?
Faros AI is designed for VPs and Directors of Software Engineering, Developer Productivity leaders, Platform Engineering leaders, CTOs, and Technical Program Managers. It is best suited for large US-based enterprises with hundreds or thousands of engineers. Source
Features & Capabilities
What are the main modules introduced in the Asimov release?
The Asimov release introduces three new EngOps modules: AI Transformation, Initiative Tracking, and Developer Experience. These modules provide prebuilt analytics libraries, dashboards, and customizable metrics to maximize ROI, reduce risk, and accelerate data-driven engineering. Source
How does the AI Transformation module help organizations measure the impact of AI tools like GitHub Copilot?
The AI Transformation module quantifies the impact of AI tools by combining quantitative systems data with qualitative developer sentiment. It enables before-and-after analysis, cost/time savings estimates, and downstream business outcome projections. Faros AI co-designed this module with GitHub for scientific accuracy. Source
What is the Initiative Tracking module and what problems does it solve?
The Initiative Tracking module provides visibility into engineering resources, progress of cross-org initiatives, and risk identification. It helps leaders understand staffing, track critical projects, and make informed decisions with partners in Product and Finance. Source
How does Faros AI improve developer experience and satisfaction?
Faros AI's Developer Experience module centralizes survey data, correlates developer sentiment with engineering telemetry, and tracks outcomes over time. It enables organizations to act faster on feedback and measure the impact of HR and process changes. Source
What are Scorecards and TeamCentral in Faros AI?
Scorecards are organizational heatmaps that track key metrics (Agile, DORA, productivity, satisfaction) across engineering. TeamCentral is a customizable team catalog that centralizes operational data, metrics, and ownership, helping managers and team members quickly identify issues and priorities. Source
How does Lighthouse AI enhance data analysis and reporting?
Lighthouse AI uses GenAI to help users build custom metrics, suggest relevant charts, and provide natural language explanations for any chart. This makes data analysis faster, more accessible, and actionable for both technical and non-technical stakeholders. Source
What types of automations does Faros AI support?
Faros AI supports multi-step workflow automations such as sending Slack or PagerDuty notifications, emailing summaries, updating spreadsheets, and sending dashboard images to stakeholders. These automations help reduce repetitive work and improve operational efficiency. Source
Does Faros AI support webhooks for data ingestion?
Yes, Faros AI supports webhooks for data ingestion, allowing data sources to push data directly to the platform. This is beneficial for organizations with specific security or performance requirements. Source
Can admins customize user roles and permissions in Faros AI?
Yes, Faros AI allows admins to customize what each role can view and do, such as configuring access to Scorecards and TeamCentral for Analysts and Executives. Source
Technical Requirements & Security
What APIs does Faros AI offer?
Faros AI provides several APIs, including Events API, Ingestion API, GraphQL API, BI API, Automation API, and an API Library, enabling flexible integration with existing tools and workflows. Documentation
What security and compliance certifications does Faros AI hold?
Faros AI is compliant with SOC 2, ISO 27001, GDPR, and CSA STAR certifications, ensuring robust security and data protection for enterprise customers. Source
How does Faros AI ensure scalability and performance?
Faros AI is built for enterprise-grade scalability, capable of handling thousands of engineers, 800,000 builds per month, and 11,000 repositories without performance degradation. Source
What technical integrations are available with Faros AI?
Faros AI integrates with a wide range of SDLC tools, including task management, CI/CD, source control, incident management, and custom-built tools. It supports both pull-based connectors and webhooks for flexible data ingestion. Source
Use Cases & Business Impact
What core problems does Faros AI solve for engineering organizations?
Faros AI addresses engineering productivity, software quality, AI transformation, talent management, DevOps maturity, initiative delivery, developer experience, and R&D cost capitalization. It provides actionable insights and automation to optimize workflows and outcomes. Source
How does Faros AI help organizations track and improve engineering productivity?
Faros AI tracks DORA metrics (Lead Time, Deployment Frequency, MTTR, CFR), team health, and tech debt. It provides detailed breakdowns and actionable recommendations to optimize delivery speed and predictability. Source
What business outcomes can customers expect from Faros AI?
Customers can expect a 50% reduction in lead time, a 5% increase in efficiency, enhanced reliability, improved visibility into operations, and better resource allocation. These outcomes are supported by real-world customer stories. Customer Stories
How does Faros AI support AI transformation and adoption?
Faros AI provides benchmarking, A/B testing, and adoption tracking for AI tools. It offers actionable recommendations, gamification, and executive summaries to drive successful AI integration and maximize ROI. Source
What KPIs and metrics does Faros AI use to address engineering pain points?
Faros AI uses DORA metrics, software quality metrics, PR insights, AI adoption and impact metrics, talent management and onboarding metrics, initiative tracking, developer sentiment correlations, and automation metrics for R&D cost capitalization. Source
Are there case studies or customer stories available for Faros AI?
Yes, Faros AI features customer stories and case studies demonstrating improved efficiency, visibility, and decision-making. Examples include Autodesk, Coursera, and Vimeo. Customer Stories
How does Faros AI tailor solutions for different personas?
Faros AI provides persona-specific insights and tools for Engineering Leaders, Technical Program Managers, Platform Engineering Leaders, Developer Productivity Leaders, CTOs, and Senior Architects, ensuring each role receives relevant data and recommendations. Source
Competitive Differentiation & Build vs Buy
How does Faros AI compare to DX, Jellyfish, LinearB, and Opsera?
Faros AI stands out with mature AI impact analysis, scientific causal methods, actionable adoption support, end-to-end tracking, flexible customization, enterprise-grade compliance, and developer experience integration. Competitors often provide surface-level correlations, limited metrics, and are less suited for large enterprises. See full comparison above
What are the advantages of choosing Faros AI over building an in-house solution?
Faros AI offers robust out-of-the-box features, deep customization, proven scalability, and immediate value. Building in-house requires significant resources, technical expertise, and time, often resulting in less flexible and less accurate solutions. Even Atlassian spent three years building similar tools before recognizing the need for specialized platforms like Faros AI. Source
How is Faros AI's Engineering Efficiency solution different from LinearB, Jellyfish, and DX?
Faros AI integrates with the entire SDLC, supports custom deployment processes, provides accurate metrics from the complete lifecycle, and delivers actionable insights tailored to each team. Competitors are limited to specific tools, offer proxy metrics, and lack customization and actionable recommendations. Source
What makes Faros AI enterprise-ready compared to other platforms?
Faros AI is compliance-ready (SOC 2, ISO 27001, GDPR, CSA STAR), available on Azure, AWS, and Google Cloud Marketplaces, and built to scale for large organizations. Competitors like Opsera are SMB-only and lack enterprise features. Source
How does Faros AI support developer experience compared to competitors?
Faros AI integrates in-workflow insights, developer surveys, and AI-powered summarization, providing a complete feedback loop. Competitors typically offer passive dashboards and limited developer experience features. Source
Support, Resources & Further Exploration
Where can I find documentation and support for Faros AI?
Comprehensive documentation is available at docs.faros.ai. For support, contact Faros AI via the website or reach out to your account representative.
What resources are available for learning more about engineering productivity and AI adoption?
Faros AI offers the AI Productivity Paradox Report, Engineering Productivity Handbook, and a rich blog library covering best practices, customer stories, and product updates. Faros AI Blog
What kind of content is available on the Faros AI blog?
The Faros AI blog features guides, news, customer stories, and research reports on topics like developer productivity, AI adoption, DORA metrics, and engineering best practices. Faros AI Blog
How can I request a demo or speak to a Faros AI expert?
You can request a demo or contact a product expert by filling out the form on the Faros AI website or visiting the Asimov release page. Request a demo